Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
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Repeat customers This is our second vehicle purchased through this dealership since 2012. Both times we have dealt with Keith in sales and Chris in finance. Keith's This is our second vehicle purchased through this dealership since 2012. Both times we have dealt with Keith in sales and Chris in finance. Keith's knowledge of the Dodge/Chrysler product line is evident from the first question you ask. Both Keith and Chris are efficient and professional. The service provided from the service department is equally as good. They have you in and out in no time. We look forward to our next purchase from Airdrie Dodge Chrysler. More
The salesman makes all the difference. I was not thrilled with the idea of going back to this dealership since my first experience was not a positive one. However, they sent me a text messa I was not thrilled with the idea of going back to this dealership since my first experience was not a positive one. However, they sent me a text message of a deal that seemed too good to be true, right when we were in need of a new truck. Our salesman, Jim Prizeman, heard me sharing my story of how much I didn't want to buy from them and said he'd do everything he could to win back my loyalty. He did. He worked magic with all the rebates etc. Which allowed him to give us a ridiculously high trade - in value for our vehicle. He was friendly, totally didn't pressure us, and patiently walked us through every possible option so that we could get the perfect truck with a realistic budget. The business manager was crazy busy so there was a significant wait, (for which she apologized with a "to go" mug.) After I was finally able to see her, she also worked some magic with financing as I was trying to qualify with my own moderate income instead of my husband's. We added a few options which were installed quickly and professionally. After we left, we noticed a couple cosmetic flaws on our brand new truck. Even though they weren't even noticeable, we were booked right away for free repairs. This was such a positive experience I am willing to forgive and forget the first experience I had at this dealership. More
Quick and Easy They people there are friendly and very in tune with your needs and wants. I would highly recommend going to these guys for any vehicle purchase. It w They people there are friendly and very in tune with your needs and wants. I would highly recommend going to these guys for any vehicle purchase. It was my first time buying from a dealership and they made it painless, especially compared to some other dealers I dealt with. More
wonderful dealer I recently bought my first major vehicle a 2013 Ram from T.G. Pawlak it was a great experience for a first time buyer he made sure I knew everything a I recently bought my first major vehicle a 2013 Ram from T.G. Pawlak it was a great experience for a first time buyer he made sure I knew everything about it and Jen Delorme was awesome on the finance side made the purchase very clear. Thanks, it is an awesome place to buy a vehicle. More
Great honest service We recently purchased a new Dodge Ram 2014 from this dealer and would definitely go back. Ron Down was great, he helped us through every step and was We recently purchased a new Dodge Ram 2014 from this dealer and would definitely go back. Ron Down was great, he helped us through every step and was very honest with us. Such a refreshing change. The no fees was fantastic no hidden expenses to buying our new vehicle. We got a great deal on our truck and our trade in. We really didn't feel cheated at all. Ron even went himself to pick up our truck from Edmonton. He handled everything so there was no confusion and being passed around. We had a great experience and will definitely go back to this dealer to purchase our next vehicle. We had some difficulty getting the finance office to keep us in the loop but they worked hard to get us approved. More
Excellent Customer Service We recently purchased a 2014 Dodge Journey from this dealer and would definitely recommend Jim Prizeman. Jim was very courteous and helped us make a v We recently purchased a 2014 Dodge Journey from this dealer and would definitely recommend Jim Prizeman. Jim was very courteous and helped us make a very good choice. Jim was very honest with us and a pleasure to work with. We did not feel pressured or forced to buy any vehicle. We had been looking around at other dealerships but ended up buying our vehicle from Airdrie Dodge only because of the service we received from Jim. We would highly recommend this dealership as whomever we dealt with during our purchase was very pleasant and friendly. We were not just anyone but a CUSTOMER they valued. Our thanks to Clark & Jen too (from the Finance department) who made it all seem effortless. Thanks again Jim for all of your assistance - We are enjoying our Journey!!!! More
Love my trusk - and the experience I recently purchased a new 2014 Ram 1500 and Jim helped me through every step. For the last 2 years, I've held the role of Director, Customer Experei I recently purchased a new 2014 Ram 1500 and Jim helped me through every step. For the last 2 years, I've held the role of Director, Customer Expereince Design at a major Canadian company, so my expectations of customer service are very high. Jim, and the rest of the team I dealt with at Airdrie Chrysler, were simply fantastic. They know their products, they take the time to understand the customer needs, and they effectivley hand you off between functions (sales and business office.) I never felt confused or lost through the process, always knew who owned my account at that time, and had every question answered. I'm really impressed with the team and guarentee all my parts and service activity will continue with the dealership because of my experience. Kudos to the team! More
Enjoyable experience We purchased a 2013 Jeep Grand Cherokee after my car was written off due to an accident. T.G. Pawlak greeted us at the door and made the experience We purchased a 2013 Jeep Grand Cherokee after my car was written off due to an accident. T.G. Pawlak greeted us at the door and made the experience of buying our Jeep very pleasant and low key ---- no pressure. The No Fees is a good deal on its own but the dealer also offers maintenance on their vehicles as well. Other staff we met were also pleasant and helpful. More
no fuss no hassle We recently bought a used vehicle from here. We knew what we were going for so it wasn't much of a hard sell. The place was nice and friendly, my kids We recently bought a used vehicle from here. We knew what we were going for so it wasn't much of a hard sell. The place was nice and friendly, my kids were running around with no judgement, that is always nice. Although they gave use no "sellsman" hassle, I also didn't really feel like we were treated special even though we were buying a vehicle from them. And wouldn't have minded if they threw in a few little perks for things that they easily could have added. (Although we didn't ask for anything either, still would have been nice). An overall pretty normal experience. More
First time experienc at this dealer Terry Lynn Too the tough part out of buying a new vehicle. All questions were answered in a very proffessional manner and mostly the journey (exa Terry Lynn Too the tough part out of buying a new vehicle. All questions were answered in a very proffessional manner and mostly the journey (exactly met our needs) was ready on time. When ist time service was due..With Vitaltt it all went smoothly. Add ons were available at parts and Trevor was a great help. I'm impressed. Thanx. More