Agincourt Mazda
Scarborough, ON
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306 Reviews of Agincourt Mazda
Be extremely careful, read every word on your contract before you sign! I found $3000.00 extra charge on my contract which I did not agreed with. Fortunately, I found it before signature and dealer remove before you sign! I found $3000.00 extra charge on my contract which I did not agreed with. Fortunately, I found it before signature and dealer removed it. And, do your own math calculation, I already paid $1000.00 deposit but dealer never deduct the amount into final sale price. Stay Away from financial manager Muhmmad Asi. he will rip you off if you are not careful like I said above. He is the worst I ever seen. I put one star mainly for him. Again, Be Very careful before sign anything! More
It is not specifically about dealership even the employees are not good. When i say believe the reviews. Believe it, it is real. They put on extra charges on the car even we said no and we thought i employees are not good. When i say believe the reviews. Believe it, it is real. They put on extra charges on the car even we said no and we thought it is done. We signed the contract without looking. Even though they removed some of the charges but we still end up paying 2000 dollar on top. When we picked up the car we found windshield chip and rusty rotors. But the problem is they did not even mention to us. We called them they said it is already there and some other xxxxxxxx. such, a fake people. If you still somehow end up to this dealer please stay away from Nomaan Bozai as your sale person and muhammad asi as finance manager. They are terrible at their job in sense of serving customer and lie to your face. But they are good at making money by ripping off customer. They will not return your calls or text and email after they done the deal. Man, these guy need to be fired. As, my advise please stay away from this dealership all together. I wish i would have checked the reviews before going there. I usually do not write reviews but they force me to because i do not want anybody else to be their victims. More
Absolutely disgusted with the service booked appointment to view a vehicle they assured me it was available. Drove one hour and 40 minutes to view greeted at the door told that car is sold but one is avail to view a vehicle they assured me it was available. Drove one hour and 40 minutes to view greeted at the door told that car is sold but one is available that cost 10 grand more. They did apologize not sure how that helped. More
I bought a used car from here and ever since signing, my experience with them has been getting worse and worse. I was told that I would be able to pick up the car in 2 days and when it was the day for picku experience with them has been getting worse and worse. I was told that I would be able to pick up the car in 2 days and when it was the day for pickup, there was no communication. I contacted them multiple times and got no reply until I wrote an aggressive email to them. Once I got the car keys, I was promised that they would mail me the key and it would arrive within a week. Fast forward a month and I still hadn't received the key. A month later I called on Wednesday, Thursday and Friday asking for any updates on the spare key. After calling 4 times, the person who sold me the car finally talked to me and said that a spare key never came with the car and he never said that there was a spare key. I was appalled that he would lie to me after not calling me back for multiple days. Just admit the mistake or make it up. Horrible experience overall, they only want your money and once they got it, they won't help at all. They also use clear sales tactics such as flattery so don't fall for those. I also don't understand why they need to take your credit card when you make an offer. More
Scammers .. Tried to scam my younger brother ! Please be aware when you purchase your car there. Lack of ownership ! When I exposed their scam then the blame game started between the sales guy and finance m aware when you purchase your car there. Lack of ownership ! When I exposed their scam then the blame game started between the sales guy and finance manager ! When both of them should have taken ownership for their mistakes. They were scamming for $1000. Pathetic ! They should be reported to OMVIC.. In future, please report them to OMVIC if they try to scam you ! PLEASE BE AWARE ! More
Finance manager slipped in several charges into the agreement and refused to refund them. Had to get Mazda Canada involved to get part of my money back from these crooks. agreement and refused to refund them. Had to get Mazda Canada involved to get part of my money back from these crooks. More
Definitely got robbed at this dealership. The finance manager, Heeral Shah, charged me for extended warranty (1025+tax), an appearance protection package (1496+tax), and floor liners (300+tax) that I was manager, Heeral Shah, charged me for extended warranty (1025+tax), an appearance protection package (1496+tax), and floor liners (300+tax) that I was told they would throw in for free. I was told to come sign for the car on Oct 31 and when I did, they told me the car would be ready for pick up on Nov 2nd and that's when I would be able to take the paperwork with me as well. Definitely my fault for trusting this dealership and not thoroughly looking through the paperwork before signing. When I reached out to them about it, Heeral claimed that he told me I'd be paying for all this even though he didn't. They told me the appearance protection package is non refundable. He told me that I could cancel the extended warranty but I would not be refunded for it and the refund amount would go back to the leasing company even though I paid for it. Heeral sent me a "cancellation form" that is not a cancellation form, it's simply a letter that states that I would like to give Agincourt Mazda the funds of reimbursement from Mazda Canada (see photo). I guess they thought my reading skills weren't good enough to understand the wording of the letter. When I pointed this out, they told me it is standard procedure, which it isn't. I've refunded extended warranty before with Gyro Mazda, and they just wrote me a cheque. He also tried to argue that he gave me extra for my old car, when he gave me the exact same amount that all other dealerships were offering. Heeral also tried to argue that he gave me $1000 off the new car which I was always expecting to get as it was simply the $500 leasing bonus and $500 mazda graduate program discount. So basically they told me after signing the papers, nothing can be done. I've also tried emailing the general manager, Paul, but no luck. My first two mazda's were from Gyro Mazda, and both were pleasant experiences. Agincourt was close to home, but turns out I really should've stuck to Gyro Mazda, as they have never tried to rob me. Can't bring any of my vehicles here anymore for regular maintenance anymore. More
Given the unparalleled service, professionalism and teamwork from the Agincourt Mazda team, we have already recommended them to both family and friends. We bought a new Mazda CX-30 from them when we h teamwork from the Agincourt Mazda team, we have already recommended them to both family and friends. We bought a new Mazda CX-30 from them when we have been a GM family for over 30 years. Saad, Hassan, Heeral , Susan, Christine, PJ and Tony should all be congratulated on their excellent teamwork, service, and professionalism. They all clearly enjoy their jobs and want their customers to be happy. More
My first and last visit to this dealer. They charged me double amount. $436 for parts and labour $627. Am very unhappy with my service I took off from my work and visited this place still its not fixed com double amount. $436 for parts and labour $627. Am very unhappy with my service I took off from my work and visited this place still its not fixed completely. More
My first and last visit to Agincourt Mazda! I am writing this because I am a driver by profession and have an adequate amount of knowledge and information when it comes to vehicles. I took my M I am writing this because I am a driver by profession and have an adequate amount of knowledge and information when it comes to vehicles. I took my Mazda CX5 which is two years old and has 40,000 km to Agincourt Mazda for an oil and filter change. I take it to a dealership for service to maintain the warranty. It was my first visit to this dealership. They took advantage of the mileage to offer a scheduled annual maintenance even though I refused it at first. What I learnt is this: At Agincourt Mazda, they call visual inspection of the essentials, like washer, coolant, steering and brake fluids and disc brake inspection plus an oil and filter change, scheduled annual maintenance and charge you 264.95, 205.22 of which is labor, plus tax 306.35. Something that could have lasted maximum 1 hour, lasted 2 hours for the price of the labor. I got two cars. My own mechanic does not charge a cent for labor for the above service! Only the price of oil and filter. Agincourt Mazda, if you don't know what annual scheduled maintenance is, please refer to Owner's Manual, section 6-9 to learn more. They also gave me an estimate of 769.30 for my next oil change. I certainly won't recommend this dealership for service to any friends, acquaintances or anybody else. Please be careful if you go to this place. I found it dishonest to do this to people at this time of Covid 19 when people count on a cent for other essentials! More