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Acura Columbus - Service Center

Dublin, OH

4.9
1,154 Reviews

1,154 Reviews of Acura Columbus - Service Center

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April 29, 2024

Incredible service by every measure. I give Acura Columbus my highest praise. I would not consider taking my car anywhere else. More

by Xtabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Acura Columbus responded

Very nice!! Thank you so much. Very kind and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

April 23, 2024

Worst customer service, which is shocking because this is Acura and not a Hyundai dealership. Most rude and unfriendly people I have seen at a car dealership. Slow and avoidant in their responses to my texts More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

I needed a quick tire repair and Acura Columbus got me in and out quickly before our trip out of town. The local tire dealer wanted to sell me new tires instead Acura Columbus saved me $300 and lots of time More

by Rickeurich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Acura Columbus responded

Thanks for giving us a try! Glad we could come through for you. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus

April 20, 2024

Great people and great place to get your car serviced. Very accommodating and helpful. Knowledgeable and understanding staff More

by Sjetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Acura Columbus responded

Thanks for recognizing Zach - very nice! - John Connelly Owner/Acura Columbus

April 20, 2024

Great people, staff are very friendly and efficient. Knowledge and explain things easy to understand. No pushy and do things that are needed. Helpful and accommodating in scheduling appointments More

by Sjetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Acura Columbus responded

Fantastic - very nice of you! We really appreciate your kind words. Thank you very much. - John Connelly Owner/Acura Columbus

April 18, 2024

All the service department employees were very helpful. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. More

by kittydalrymple8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Acura Columbus responded

Thanks for the kind words and taking the time to write! I imagine that you wanted to give Brent and Clay 5 stars, but we appreciate the very nice effort. - John Connelly Owner/Acura Columbus

April 17, 2024

The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More

by Aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Acura Columbus responded

Very nice - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 16, 2024

Took my RSX in to get serviced. The people there were very helpful and knowledgeable. More

by Mjurek119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Acura Columbus responded

Glad to read on your RSX! I am glad the team could help. Thanks, John Connelly Owner/Acura Columbus

April 10, 2024

Acura Columbus never fails to deliver top notch service, and always provides more than expected. More

by JDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Apr 11, 2024 -

Acura Columbus responded

Very nice - I am glad Brent could help! Thanks, John Connelly Owner/Acura Columbus

April 10, 2024

Great friendly service and very punctual! The workers are very good at explaining the details of what service your car needs. More

by Cwhitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Acura Columbus responded

Thank you for taking the time to write - we greatly appreciate it! Thanks for your trust. - John Connelly Owner/Acura Columbus

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