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Abbotsford Volkswagen

Abbotsford, BC

4.2
1,484 Reviews

30150 Automall Drive

Abbotsford, BC

V2T 5M1

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Showing 1,484 reviews

November 29, 2016

Amazing service Everyone was extremely helpful! I've now bought 3 vehicles from them and have been very pleased with the service and how great they were! Since buying More

by Brieanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Randy Tingskou
November 29, 2016

Amazing experience I have purchased 2 Volkswagens from Abbotsford volkswagen, and I will never go anywhere else. They made an experience that could have been terrifying More

by Kayzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Randy Tingskou
November 28, 2016

Mel is great! Had a few issues with my Jetta brought it in to Mel and she and her assistant Joel were wonderful help! Even did a follow up a week later to ensure it More

by Jdavis8552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Stefani Baron, Joel Speckman
November 26, 2016

These guys work hard for you! Kris and the team searched for a vehicle that would fall within our monthly payment. They offered a more than fair trade in on their push pull and d More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager and finance, Kris Kainth
November 26, 2016

Great experience buying my new car Best salesman we've ever had- friendly, prompt, efficient, helpful and knowledgeable. Brought us coffee, water and PIZZA! Highly recommend Tawrin! More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Stefani Baron, Tawrin Denoni
November 26, 2016

Too Pushy I am a VW enthusiast and currently own 3 and have owned 5 VWs in total. I expect a certain standard of service from VW dealers, and I don't feel Abb More

by RatherNot Say
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Buller, Josh Vanden Eykel, Randy Tingskou
Dec 15, 2016 -

Abbotsford Volkswagen responded

Hi there, Thank you for reviewing our dealership. Your review says you purchased in Oct 2015 and in retrospect you found the sales process pushy. Even though this was over a year ago, we are still concerned if this is how you felt about our process. We always sit down, do a consultation on your needs and wants, and then try to make sure we demonstrate appropriate vehicles. Ultimately, the choosing and purchasing of your next vehicle is always up to you, the customer, with our product adviser's help. If you are unhappy and would like to discuss this purchase from Oct 2015, or your more recent visit, please contact Rob @ feedback@abbotsfordvw.com or call 604-853-1181. We would like to know your concerns and how better we can help you. Also, you mention we give give away a "free gift' for leaving reviews. This is not entirely correct. We encourage all our customers to either review our dealerships after they have purchased from us. According to our customers, most are happy with their experience and write complimentary reviews. Sometimes, we receive constructive advice and criticism. We value both good and not so good reviews, and look forward to learning from both. And, as such, everyone who buys a vehicle and takes the time to review us, good or not so good, receives a gift as a "thank you" for taking the time to review us. If you have any questions on how or why we give away gifts, please contact us at the info above. We look forward to hearing from you and learning how your experience could have been better. Save driving - Abbotsford VW

November 25, 2016

Great experience! My first experience at vw and I have nothing but good things to say! Every staff member is super friendly and knowledgeable. Jesse is very personable. More

by Kristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Stefani Baron, Jesse Galdamez
November 23, 2016

Excellent All were helpful and knowledgable and went out of their way to accommodate us. Kelley made arrangements to have the vehicle we wanted brought over fro More

by JFF
Recommend Dealer
Yes
Employees Worked With
Kelly Buller, August Braun, Nick Iozzo
November 22, 2016

Great people They are very easy people to work with,they gave me a good price on my old vehicle to trade in for a nice SUV that suits my needs for my little family More

by Shaun18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefani Baron, Kris Kainth
November 21, 2016

Excellent Service ! I would like to take the time and send a special thank you for the great sales service from Randy Tingskou and the entire team at Abbotsford Volkswa More

by melissa jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Randy Tingskou
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