Abbotsford Chrysler Dodge Jeep Ram Ltd.

New Truck to pull New Trailer We came in to look at Dodge Ram Trucks to haul our new trailer. Started with Jurgen and ended up with Tyler as our salesman. Tyler did an awesome job. We came in to look at Dodge Ram Trucks to haul our new trailer. Started with Jurgen and ended up with Tyler as our salesman. Tyler did an awesome job. He explained details on the truck as well as in the truck. Answered our questions. He wasn't pushy, he was very professional. Very nice gentleman. We were introduced to the sales manager, Graeme, who was very pleasant and eager to please. The business manager, Darlene, was very professional as well. Very helpful and explained all documentation to us thoroughly. Overall, I can say our dealings with Tyler and Darlene in purchasing our new truck, they were very professional and courteous. They went above with offering us lunch upstairs and purchasing us coffee from Tim Hortons. It's the little things as well as the big things that make the difference, and we both would have no problem recommending them to our friends and family that are looking to purchase a vehicle in the future. Looking forward to our professional relationship with your dealership in the future for our new Dodge truck. Thanks again. (PS - I didn't scroll to the bottom before I started this so I am just leaving as is) More

Extraordinary My whole experience from the minute I walked in the door until I completed the purchase of my vehicle was exceptional. I was very excited to buy a n My whole experience from the minute I walked in the door until I completed the purchase of my vehicle was exceptional. I was very excited to buy a new car. My financial situation however had been a little compromised. When I spoke with Madison the sales person who showed me the vehicle I wanted to purchase, That's where it all started. The financial team started working very hard for me to be able to purchase a new vehicle. Madison laid the ground work by being an amazing young sales person. Then there was Darlene who started the financial process and got Sheldon on board to get this process happening. They worked so hard and then I get a call from Quinn. He took all that work and made it happen. Wow. Today as I write this I am very thankful for all the hard work each of these people did to make my experience pleasant and make it possible for me to have my new car which I really love in every way. These people are extraordinary. The experience I had buying this car really was an absolute pleasure. Thank you again to each of you for all you did to make it possible for me to have my new 2016 Dodge Dart 2016. More

Purchasing a secondary vehicle Just before Christmas 2015 I came into Abbotsford Chrysler specifically for the vehicle that I had purchased, paid slightly more then what I had inten Just before Christmas 2015 I came into Abbotsford Chrysler specifically for the vehicle that I had purchased, paid slightly more then what I had intended but felt that I received a fair deal at the end. I was helped by a young fairly experienced Salesperson who proceeded to engage in qualifying me in what I might be interested in, I had decided on a pre owned Acura which he then arranged to have me take the vehicle on a very thorough test drive so I could experience all the different aspects and capabilities of this SUV that I was about to purchase. I was sold on the vehicle but not on the price, that took a few more days but at the end we managed to put a reasonable transaction together. During the exchange of funds all the personal that were part of the process were very helpful most importantly the Salesmen Rob Pothecary ,very professional, helpful and especially knowledgeable in explaining all the different option, plus the functionality and how to operate them, which I was lost after the 3rd button. My experience with Abbotsford Chrysler and the Staff was second to non, 1st class and I would recommend them to friends and colleagues. Thanks All! More

Top Notch Customer Service/Dealer Experience Decided last minute after work to go to Abbotsford Chrysler with my buddy to check out a used Willy Wrangler that I was interested in. Got there about Decided last minute after work to go to Abbotsford Chrysler with my buddy to check out a used Willy Wrangler that I was interested in. Got there about 30 minutes before they closed but Tyler and the manager (I forgot his name unfortunately) were still very welcoming and went out of their way so that I could take full test drive of the vehicle and even stayed an extra hour after they closed (it was about 9pm before we left) to answer all of our questions. I felt bad about making them stay so long after closing but they were still very friendly and accommodating which I greatly appreciated as I drove from Burnaby to Abbotsford which is about a 40 minute drive to see the vehicle. After coming up with a price they also gave me a few days to think about the purchase. I was going to pull the final trigger until some last minute surprise family considerations came up which forced me to rethink a major purchase at the time. So unfortunately I didn't end buying the vehicle but Tyler was totally understanding. Also thank-you to Ashley for her great and timely responses to my emails, As far as car dealerships go, this was one of the friendliest, easy going and no pressure places that I've been to. Definitely recommend at least checking this place out if you're in the market for a Jeep. More

Vehicle #8 I went into Abbotsford Chrysler not knowing if I could get a new vehicle. I have dealt with this dealership for 7 other vehicles I had purchased. The I went into Abbotsford Chrysler not knowing if I could get a new vehicle. I have dealt with this dealership for 7 other vehicles I had purchased. The sales team was great as well were Darlene and Quinn. End result a 2016 Jeep Cherokee. Once again many thanks to all!! More

Very disappointed/ripped me off I went to Abbotsford Chrysler To trade my old Chrysler in for a new truck! The sales team agreed on a number that was in my budget for the new vehicl I went to Abbotsford Chrysler To trade my old Chrysler in for a new truck! The sales team agreed on a number that was in my budget for the new vehicle! They took my car and let me take my new truck home! After a week and 2000 mm later ,I went to sign the papers and all of a sudden the vehicles $50/month more on the contract! The finacial girl Quinn just tells me it's only $50 xtra/month that's like a half a tank of gas! If you don't sign then were charging you 75cents km on the mileage you put on the vehicle !! By far the worst company ever to deal with! Shady all around! After 6 months of me owning the vehicle! They then call me threatening to repo new truck cause they lost the bill of sale for my trade in car! Bunch of greedy people! I got vsabc on this! As well as a lawyer More

Awesome job by all employes who helped me get what I needed I went in with a price per month it took a bit but they did what they had to they all made me and my daughter very happy to own a 2016 Jeep Patriot th I went in with a price per month it took a bit but they did what they had to they all made me and my daughter very happy to own a 2016 Jeep Patriot thank you and will recommend to my friends More

Great buying experience I had a great buying experience. They went out of their way to accommodate me. Shawn Ball delivered my truck to my door. Thanks for the extra effor I had a great buying experience. They went out of their way to accommodate me. Shawn Ball delivered my truck to my door. Thanks for the extra effort. More

Upgrading Grand Caravan We came into the dealership with the plan to trade in our 2009 Dodge Caravan and buy a 2015. We met with Scott Brown, who introduced us to Ian Long. I We came into the dealership with the plan to trade in our 2009 Dodge Caravan and buy a 2015. We met with Scott Brown, who introduced us to Ian Long. Ian took us out for a test drive, showed us the upgrades to the new van and answered any questions we had. Back at the dealership, we worked with both Scott and Ian on a deal for the trade in and new van. Satisfied, we signed the relevant paperwork and returned Monday morning to complete the insurance and contracts with Darlene and HUB insurance. Meanwhile, Ian filled our new car with gas and we went over the final checklist. We needed to return a week later (due to the busyness of the week before Christmas) to do the paint treatment and put our snow tires from our trade in to the new van. Overall, it was a stress free and positive buying experience for us. More

Outstanding Service Quality SALES: Abbotsford Chrysler, and to be specific, Shamal (Sham), delivered a friendly and positive purchasing experience enriched with insightful knowl SALES: Abbotsford Chrysler, and to be specific, Shamal (Sham), delivered a friendly and positive purchasing experience enriched with insightful knowledge, support, and respect. As a person with minimal automotive knowledge and in need to purchase a new company vehicle, I was happy that Sham was patient and eager in educating me with information about trucks. Overall, I learned a lot about trucks from Sham and I am thrilled with my recent purchase of a Ram 1500 SLT. If you are seeking quality customer satisfaction and are in need of a new or used vehicle - definitely chat with Sham from this dealership! FINANCE: Darlene is, to put simply, a delightful person that is friendly and intelligent. She knew everything that a person in finance should know and helped in clarifying all relevant financial details. Claire was also a pleasure to work with as she was friendly and insightful, that in turn, helped to expedite my purchasing experience. MANAGEMENT: I've indirectly dealt with Carson on a handful of occasions and he has always made an effort to satisfy my needs and make me chuckle. He, like everyone else at Abbotsford Chrysler, is a pleasure to engage in business with. OTHER: The last series of my purchasing experience at Abbotsford Chrysler was with Chantal. She knew that after signing my life away with all of those important financial and legal documents that I wanted to rip away in my new truck, and so, she made her time with me short and to the point. Chantal was extremely friendly and helpful. Thanks Abbotsford Chrysler for delivering a friendly and positive purchasing experience. - Matt T Abbotsford Chrysler Customer of 5 years and counting! More