401 Dixie Nissan

Four appoints to have a Technical Service Bulletin issue on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't conv on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't convinced and did my own research, found the TSB and printed it out for them. They said that they had located the TSB and were going to get back to me? Second visit to diagnose the problem, I thought that's what the first visit was for. Third visit appointment was made, I show up Dixie Nissan tells me they won't be able to keep the appointment and send me home. Each time I needed to drop off the vehicle was a huge inconvenience, a lot of schedules being altered for drop offs and pick ups. I am told numerous times Waqas, the service manager, will contact me.....I'm still waiting for the call. By the way, no one in the service department answers the phone. All in all, a horrible experience. More

This dealership is clean and very friendly. Good atmosphere and thank you for the drinks in the waiting room atmosphere and thank you for the drinks in the waiting room More

Great covid protocols in place.Went in for oil change. Great covid protocols in place. Went in for oil change. Done in a timely manner. Great covid protocols in place. Went in for oil change. Done in a timely manner. More

Good service advisor at the desk and good explain for the car service very polite good to see him again car service very polite good to see him again More

Great customer service, mostly the front person. It was a long time wait for oil change service long time wait for oil change service More

Great customer service and quick service. Clean and friendly. Always a pleasure taking in my car. friendly. Always a pleasure taking in my car. More

They keep mixing up records with cars we use to own. We had our winter tires just put on and we got a new text to have our winter tires put on again! Very poor record keeping and unorganized. had our winter tires just put on and we got a new text to have our winter tires put on again! Very poor record keeping and unorganized. More

No accountability, extremely rude customer service. Terrible experience being a customer at this dealership. Stay away. Terrible experience being a customer at this dealership. Stay away. More

Efficient and timely service, courteous staff . Took the time to understand my needs and resolved them well time to understand my needs and resolved them well More

I purchased recently Nissan Rogue and Mr. Yassir helped me to get good deal. thanks! me to get good deal. thanks! More