401 Dixie Hyundai

Excellent Conflict Resolution by Sharon This is less of a review for the dealership than it is for an individual Sharon Dropuljic, who has been very professional, prompt and helpful in getti This is less of a review for the dealership than it is for an individual Sharon Dropuljic, who has been very professional, prompt and helpful in getting my payment issue resolved. I had got an extended Titan warranty for tires, rims etc. when I bought my car in Jan 2013. Within 9 months of buying a brand new Elantra I managed to get a flat. Service said the tire could not be repaired and had to be replaced. They made me pay for it out of pocket saying there was no warranty record on my file. I brought that to my sales guy's attention and various managers - who confirmed (after some followup) that I did indeed have the warranty, but nothing beyond that! Frustrated as I was, I just didn't have the patience or time to keep following up. Fast forward to July 2015 - after a recent service call, I got a call from Sharon to do a short satisfaction survey. I brought up the tire issue again with her (though didn't have any hopes of any positive resolution). She was extremely prompt, friendly and professional in making sure I got my refund. She called / emailed me several times over the last few days asking for all kinds of information and specific details and 2 days back confirmed that she had set all the records in my file straight and had processed a check for full refund :) !!! I hope the dealership resolves all conflicts / over-payments with the same outcome - but in a more timely fashion. I'd also like to mention Anna Mazzei for taking very good care of the service of my car. She got me a courtesy vehicle, kept me updated on the status of the service and made sure I was happy with the Detailing service before handing the car back to me. I thought this was an exemplary customer service experience and would like to thank Anna for very personalized attention. Thanks, Sumedh More

Great Greg! Great interaction with Greg. No crap, no pushiness - just the facts, and really, really helpful. When we went to pick up the car he sat with us and sp Great interaction with Greg. No crap, no pushiness - just the facts, and really, really helpful. When we went to pick up the car he sat with us and spent time showing us features, setting up stereo/phone, and how everything worked. I would buy from him again, and highly recommend you make an appointment to work with him. More

Amazing helpful The dealership was a great experience the people that worked there were experienced with the vechiles and could answer all question would highly recom The dealership was a great experience the people that worked there were experienced with the vechiles and could answer all question would highly recommend 401 Dixie Hyundai to anyone looking to buy a car suv More

Outstanding Service We have never meant a Sales Representative so wonderful. Never pushy and was more interested in us and our needs vs. the sale. Showed us many features We have never meant a Sales Representative so wonderful. Never pushy and was more interested in us and our needs vs. the sale. Showed us many features before we test drove. More

Outstanding Servive I just bought my first car in several years as I hate the frustration of dealing with dealers. Well I am delighted to write this note. Maria Merid I just bought my first car in several years as I hate the frustration of dealing with dealers. Well I am delighted to write this note. Maria Merida at Dixie Hyundai was outstanding. If I knew I was going to be treated as well as I was, I would have bought sooner. From the first call to the day I picked up my Genesis, Maria was amazing. Maria was knowledgeable, upfront, honest , courteous and listened to me which was a big plus and only presented me with what I was requesting. If you are purchasing a new car go see Maria, she and the entire team at 401 Dixie Hyundai are outstanding I will be back for my next Hyundai! Sincerely, Randy Bell More

Fantastic experience Maria Olenik was very friendly, professional, honest and knowledgeable . Jordan Pizzorusso was efficient, responsive and professional. Mark Martin Maria Olenik was very friendly, professional, honest and knowledgeable . Jordan Pizzorusso was efficient, responsive and professional. Mark Martin was very professional and friendly. The purchase experience was quite painless - and straight to the point! A fair assessment of my trade-in and a good price for my new purchase. Thank you very much!!! More

One of the Most Helpful Sales! Maria is very friendly and knowledgeable. She understands your needs and is willing to go the extra mile to help you. I would recommend Maria in a hea Maria is very friendly and knowledgeable. She understands your needs and is willing to go the extra mile to help you. I would recommend Maria in a heartbeat for those who is looking to buy a car! More

Ascots and Asians We stopped in at the 401 Dixie Hyundai, in need of a reliable car that would suit our family needs. We met Kang Wei, Drew (from the Scooby Doo Gang) a We stopped in at the 401 Dixie Hyundai, in need of a reliable car that would suit our family needs. We met Kang Wei, Drew (from the Scooby Doo Gang) and soon to be proud pappa Mark Martin, as well as Maria Olenik, all of whom were polite and friendly. Kang not only had an amazing sense of humor, but his honesty and level of understanding, not only regarding the car we bought, but also with regards to the joys and struggles of parenthood was far beyond our expectations. We would recommend this dealership to anyone who wants honesty, and integrity. More

The best possible price and customer service From our first phone contact with Jordan Pizzorusso to the delivery of our vehicle we were extremely satisfied with our 2015 Santa Fe Limited. Jordan From our first phone contact with Jordan Pizzorusso to the delivery of our vehicle we were extremely satisfied with our 2015 Santa Fe Limited. Jordan you made it worth the drive...Thanks. We are loving our new vehicle and would recommend Jordan and the team to anyone in the market for a new car. Everyone was friendly and helpful. Gordon and Maureen from Tiny, Ontario More

Maria Olenik is awesome! My father and I purchased a car on June 27, 2015. WE were shopping around the area to find the best car, and we had gone to Hyundai first. After visit My father and I purchased a car on June 27, 2015. WE were shopping around the area to find the best car, and we had gone to Hyundai first. After visiting your location and speaking with Maria Olenik, we went to a few other dealers but the customer service and a the friendliness was not there. We decided to come back to Hyundai and we ended up getting a 2015 Hyundai Accent LE in blue. this was my first car purchase and I was so happy with how my father and I were served. Maria is an absolute pleasure to work with. She is super friendly and helpful. I was very nervous as this was my first major purchase and a very big commitment but Maria made me feel very comfortable with the whole process. Other dealerships made me feel like all the wanted was my money and kept throwing fancy words and deals in my face but nothing compared to the deal I got at Hyundai. Thank you Maria and the Management at 401 Dixie Hyundai. I couldn't be happier! - Jacqueline Jolani More