Grimsby Chrysler Dodge Jeep

Rocky Start...but resolved the bitter taste Although I wasn't able to buy the RAM from Grimsby Chrysler, they went out of their way to ensure I serviced the vehicle there. Being an owner of 2 Do Although I wasn't able to buy the RAM from Grimsby Chrysler, they went out of their way to ensure I serviced the vehicle there. Being an owner of 2 Dodge products, to find a company that will go out of their way to clarify and take the time to make sure I understand different options, goes a long way. More

happy jeep owner I might of made Derrick work hard for this one, called him daily for about 6 months on used jeeps, My jeep finally came in on a trade and a day later I might of made Derrick work hard for this one, called him daily for about 6 months on used jeeps, My jeep finally came in on a trade and a day later Im driving it :) More

Great Customer Service Great professional service. I am very thankful to Mike Beaudoin & Dave Hanson for their help. I would highly recommend them and Grimsby Chrysler Dodge Great professional service. I am very thankful to Mike Beaudoin & Dave Hanson for their help. I would highly recommend them and Grimsby Chrysler Dodge Jeep to anyone. More

Poor service Brought my Chrysler 200 in for a recall which I've had to deal with the dash alarm on for almost 2 years now. They replaced the module on the 7th of S Brought my Chrysler 200 in for a recall which I've had to deal with the dash alarm on for almost 2 years now. They replaced the module on the 7th of September on the 8th of September the alarm came back on. I contacted the dealer on the 9th to tell them and I was told over the phone sorry the mechanic left us a "detailed note" saying the light was on when it came in ( FYI that was the recall and why I brought it in) and after doing the repairs the alarm wouldn't go off. He thinks it's a wiring problem that is going to cost $108 to Diagnosed. (Again when I picked up the car the alarm was gone)! He then appaligized because he failed to tell me all this that was written on that detailed note that was left by his mechanic when I picked up the car.??. Well I've already had the wiring diagnosed this year and paid for it and was told the wiring is fine so no not paying again AND NO DO NOT RECOMMEND BUYING ANY CHRYSLER, DODGE, OR JEEP! More

Service, Quality and Price Service - the professional and friendly customer experience which was provided by Shari R. exceeded expectations with quoting, scheduling and transpar Service - the professional and friendly customer experience which was provided by Shari R. exceeded expectations with quoting, scheduling and transparent communication assisting in providing the best solutions to meet my vehicles specifications and budget. Quality - trustworthy and effective installation of components was immediately recognised upon departure of picking up vehicle. My vehicle 'feels and sounds' brand new and parts installed were best suited to optimise the performance of my vehicle. Price - overall I was very satisfied with the quote. Ultimately, you get what you pay for - and the service and quality workmanship was worth every dollar invested into the purchase. More

11/10 Service! Absolutely amazing! 11/10! Dave Foster was so helpful and helped me pick out a pre-owned vehicle that has exceeded my expectations! I would highly rec Absolutely amazing! 11/10! Dave Foster was so helpful and helped me pick out a pre-owned vehicle that has exceeded my expectations! I would highly recommend him and Grimsby Chrysler to anyone looking for inviting sales staff who truly are there to help you. Dave was not pushy, nor did he make me feel obligated. Outstanding experience overall! More

Stuck between oakville and Port Colborne Was travelling from Oakville to Port Colborne. My Jeep broke down out front of Grimsby Chrysler. Service Manager Mike Fox immediately took my jeep in Was travelling from Oakville to Port Colborne. My Jeep broke down out front of Grimsby Chrysler. Service Manager Mike Fox immediately took my jeep in and began to troubleshoot the issue. He arranged a rental car for me with Enterprise (also great experiance) Mike and the service Tec had my jeep repaired and returned to me in one day. Total professionals and I just can say enough positive things about this dealer. Thank you so much for all of your help and excellent work. James Strachan More

Sales are great but service dept is poor I had a noise with my water pump bearing. Another dealer diagnosed problem but I didn't have time for them to replace part. I called service dept and I had a noise with my water pump bearing. Another dealer diagnosed problem but I didn't have time for them to replace part. I called service dept and Jeff was very dismissive as to the info I was giving him, but I needed part so I took jeep into grimsby Chrysler. The called later to tell me it was not water pump but was alternator. So I now have a new alternator and the noise is still there. I just took jeep into unique Chrysler and the did fix water pump and noise is gone. Unique also gave me a heads up on my back breaks that are dangerously close to stele on steel. The breaks were not mentioned in grimsby location.... I feel no pressure and confident with both my jeeps getting service 2 towns over in Burlington. More

The service matched the socks...simply outstanding! Friendly, knowledgeable, helpful, professional; just a few words to describe my experience with Grimsby Chrysler. Mike Beaudoin went above and beyond Friendly, knowledgeable, helpful, professional; just a few words to describe my experience with Grimsby Chrysler. Mike Beaudoin went above and beyond to get me in the Jeep I wanted and made the process seamless and smooth. Excellent sales rep and great dealership where everyone worked well together to meet the needs of their customers. Thanks for being so awesome! More

Knowlegable and Experienced Dealership! This Jeep purchase was completed virtually online. It is important to remember that I have dealt with Dave and Grimsby Chrysler for many years. My fam This Jeep purchase was completed virtually online. It is important to remember that I have dealt with Dave and Grimsby Chrysler for many years. My family now makes their purchases with Dave as well. Dave had to go far a field but found the vehicle that matched my request exactly. When we arrived, everything was ready. My wife and I were warmly greeted on our arrival at the dealership. The purchase was completed quickly and smoothly. I have always found the service center courteous and efficient.. Especially when I required Saturday service. More