Car Nation Canada Direct

Excellent As Always Just purchased another vehicle (my third from this dealership). The staff has always been friendly & accommodating. Nothing is too much trouble (withi Just purchased another vehicle (my third from this dealership). The staff has always been friendly & accommodating. Nothing is too much trouble (within reason). John Selsek & Rob McFarlane are great people to deal with. Igor is also very helpful. John Selsek made sure everything went smoothly by paying attention to the small details. If you are in the market for a vehicle, go see him. You won't be disappointed. Quite happy with my latest ride - Thanks Guys. See you when its time for my next car. More

Ford edge We love our new Ford Edge, Nick New what we wanted and found us a gem, Tks Nick for your help and patience when we had questions, also to Sandra for h We love our new Ford Edge, Nick New what we wanted and found us a gem, Tks Nick for your help and patience when we had questions, also to Sandra for her explaining and patience for our questions as well, we never felt like we were a "pain" to either of them. More

They were very Accomadating on anything I wanted extra. I think they try to please the customer Spent Time going over New Features on my Vehicle. thenks Patrick for your help and with getting mats and the I think they try to please the customer Spent Time going over New Features on my Vehicle. thenks Patrick for your help and with getting mats and the pen. More

We love our new pre-owned crossover Thanks to Andrew who helped and adviced us in the process of finding the most appropriate vehicule for our needs. We have now a fantastic compact cros Thanks to Andrew who helped and adviced us in the process of finding the most appropriate vehicule for our needs. We have now a fantastic compact crossover, almost new and in great conditions. More

A BLESSING IN DISGUISE So i recently purchased a used car from car nation originally, (loved it btw) however due to Canada careless drivers , my car was involved in a car ac So i recently purchased a used car from car nation originally, (loved it btw) however due to Canada careless drivers , my car was involved in a car accident. in which it was a right off. Now usually they say not to take any addition protection plans, but its a good thing i did !!! . if i had not, i would of still been paying out the remaining of my original car loan with nothing to drive . the additional protection plan that was recommended by the sales team of car nation Burlington helped greatly in the time of crisis . Nick was a great help in all, as he had known my taste in cars from the gecko. and actually found me my dream car, an now i am so thankful for my new wheels, in which it was truly a blessing is disguise. thanks for the help Nick, greatly appreciated More

Good no-haggle car dealer Car nation Canada Direct in Burlington has good selection of cars across all categories and at all price ranges. The Product advisor Patrick was very Car nation Canada Direct in Burlington has good selection of cars across all categories and at all price ranges. The Product advisor Patrick was very helpful and helped in identifying various car as per our needs. He was patient and was very frank in giving advise on the selection of the car. They were very strict but polite on the no-haggle policy and only gave us the revised price based on the market rate. Only problem with them was the very long wait on the car pickup day, especially waiting for the availability of their finance manager. Even then, the forms were incomplete and had to communicate with them through email for 2 weeks to get it sorted. But as far as the vehicle goes, excellent dealership to look for. More

Great experience! Great service! I bought my Ford Fusion a couple weeks ago at Car Nation Direct. Nick Van Keulen was the salesman that I worked with and he provided excellent friendl I bought my Ford Fusion a couple weeks ago at Car Nation Direct. Nick Van Keulen was the salesman that I worked with and he provided excellent friendly service and made us feel very confident that we were making the right decision. He worked with me to get the best possible vehicle and went out of his way to give me the best possible experience. I highly recommend buying your next vehicle with At Car Nation Direct and through Nick Van Keulen. Thanks Nick! More

extremely satisfied Everyone polite and Nick Van K great to deal with and no awkward pressure. He was knowledgeable and assisted me with all inquiries I had about the ve Everyone polite and Nick Van K great to deal with and no awkward pressure. He was knowledgeable and assisted me with all inquiries I had about the vehicle I purchased. Also helped me achieve the vehicle price I was prepared to pay for it. More

A positive experience. The experience was positive enough that I would recommend to friends to consider purchasing a car from here. From the moment I decided to test drive t The experience was positive enough that I would recommend to friends to consider purchasing a car from here. From the moment I decided to test drive there was never any pressure. Time was taken for everyday chit chat rather than diving in and securing a deal. Evan was friendly and open, and it never felt like I was being scammed. Even with negotiating a trade in Evan never showed any frustration with my perseverance! Then just like that, we had made a deal and I was picking up a car at the end of the week! At this point I was unsure how we were going to finance but spoke to Sandra anyway, she was also friendly and honest. Pick up day, we turned in and saw that a lot of cars were due to be picked up and thought that we were in for a bit of a wait, it wasn't too long and were offered the sitting area and to help ourselves to the coffee. I was shown around the car one more time and told about the basics of the functions of the car, Evan also synced up my phone to the car. Overall, in my opinion, Car Nation offered me a hassle free and friendly reception and continued with that service to the moment I drove off the lot with my new car. More

Thank you for an easy and positive experience! I had been shopping for a new used car for a couple of weeks before coming to Car Nation. In a few visits to other dealerships, my boyfriend and I wit I had been shopping for a new used car for a couple of weeks before coming to Car Nation. In a few visits to other dealerships, my boyfriend and I witnessed most of the things that make people very weary and skeptical of car dealers in general. I even got up and walked away from one almost-deal, simply because I didn't trust the all too obvious tactics of the salesperson. We walked into Car Nation with no appointment on Sunday (yes they are open on Sundays!) and without even calling first to see if the car we saw online was still available. We were introduced to Brad right away, and we quickly felt this trip to a car dealer was totally different than all the ones we'd gone through before. The whole place felt open and comfortable in general. Brad was friendly and real with us, knowledgable about the car, transparent about all info on it right away, no pressure at all, and we were off for a test drive shortly after. Then comes the usually painful part- the numbers game. Some of the things I'd seen people try to pull in our previous visits to other places were ridiculous and shady, before they realize you know what you're talking about and then they back track. Well nice surprise again- Brad (and his manager) did none of that! After a very short and reasonable back and forth, we had numbers in front of us that we were happy with, and that was that. Nothing hidden or questionable. My boyfriend and I looked at each other and we both knew we had (finally) come to the right place to get my car. On pick up day, Brad was able to swing having my car ready hours ahead of our scheduled time, had a second (and properly programmed) key ready to go, as we said in our deal, and even delivered on a full tank of gas. (I've been promised a full tank of gas with every car I've ever purchased, and this was the FIRST time someone came through on that). Sandra in finance was also very friendly, efficient and transparent on pick up day. She handled all the paperwork and made me feel very informed and comfortable with each item we went through. My vehicle wasn't financed, so I can't comment on an experience with that aspect, but all the other bases Sandra had to cover were done seamlessly. More than anything else, I'm just really appreciative of how this all went from start to finish. It was genuinely a pleasure and so easy, and that's exactly what good business should be. Big thanks to Brad, Sandra and Car Nation for making people who walked in very jaded and skeptical, walk out as people who would definitely recommend you and come back in the future. More