Lougheed Acura

There when you need them! After I purchased my Acura, Iris was available and responds quickly whenever I had any questions or concerns which is greatly appreciated. She is alwa After I purchased my Acura, Iris was available and responds quickly whenever I had any questions or concerns which is greatly appreciated. She is always looking to make sure her clients are being taken care of and to find a solution that meets the price and wishes. Wish the parts department hours could be extended to the evenings and or Sundays. As as a working professional, it can be challenging to find time to take the car in - though this is common through all dealerships. More

dead battery few weeks after the service I went for a regular maintenance service and as I had some problems starting my 2104 RDX, I specifically asked to have a look at this issue. The deale I went for a regular maintenance service and as I had some problems starting my 2104 RDX, I specifically asked to have a look at this issue. The dealership convinced me on several upgrades to the standard maintenance required (which I did as winter is coming and I thought it is worts) and reported there is no issue with the starting and marked my battery test as OK on the paper work. After the service I still had some issues starting the RDX but trusted the dealership everything is okay. Few weeks lated I drove to Victoria for a trip and my RDX did not start in the morning I was supposed to go back on the BC Ferries (Sunday). After a jump-start it was confirmed at Canadian Tire that my battery needs replacement. With new battery there is no starting issue anymore. Thank you Lougheed Acura I have a big trust in you!!! More

Awesome as Always!!! I have been lease from Chris Choi with Lougheed Acura for more 10 years. I true salesman who loves cars and customers on the spot with a constant mind I have been lease from Chris Choi with Lougheed Acura for more 10 years. I true salesman who loves cars and customers on the spot with a constant mind. His persuasion and explanations help me make my decision so that it can be together with pleasure and satisfaction. He provided what is best deal for me to possible at that time. He always seems to be comfortable, friendly and proud to see customers with his sincere attitude!! I happily to recommend him for his professional work ethic with his best of best customer service. More

Thumbs up! We have dealt with Louheed Acura for the 4th time and we appreciate all those years of exceptional service that Chris choi and his team have provided. We have dealt with Louheed Acura for the 4th time and we appreciate all those years of exceptional service that Chris choi and his team have provided. Chris is highly knowledgeable, professional yet super patient. Unlike other sales rep, he does not rush you at all but take his precious time to explain and help you choose the right car for your family. I would highly recommend him for his great customer service as well as professionalism. More

Bought used car The best car buying experience hands down! Chris Choi was so helpful, he even helped install the car seats in my vehicle! Sales Manager Patrice is so The best car buying experience hands down! Chris Choi was so helpful, he even helped install the car seats in my vehicle! Sales Manager Patrice is so personable and Katie in finance is so friendly and knowledgeable! I would absolutely recommend this dealership for their outstanding service! More

Acura MDX Bought an used 2015 Acura MDX from lougheed Acura about a month ago. Our salesman was Vu Hoang . Vu is excellent salesman ,he explained all the featur Bought an used 2015 Acura MDX from lougheed Acura about a month ago. Our salesman was Vu Hoang . Vu is excellent salesman ,he explained all the features available on the Mdx before and during the test drive.He gave me the best deal possible at that time I highly recommend Vu if you are interested in buying a new or used vehicle from Lougheed Acura Thanks Abdul More

Very quick and painless purchase of a new car! We had been looking for a new vehicle and had been to a few dealerships and disliked the way the salespeople do what we call the sales back and forth We had been looking for a new vehicle and had been to a few dealerships and disliked the way the salespeople do what we call the sales back and forth dance with the sales manager. Walked into Lougheed Acura and had a price in about 15 mins and it turned out to be the best price by almost $1000 of other dealerships. Went in to make the purchase and actually took the vehicle home in a couple of hours. Service was extremely quick and hassle free. Thanks to Tony P for making this happen. More

Lougheed Acura is the best! Thank you to the team at Lougheed Acura for your unparalleled service. We continue to choose Acura because of Patrice! Special thanks to Katie. You wi Thank you to the team at Lougheed Acura for your unparalleled service. We continue to choose Acura because of Patrice! Special thanks to Katie. You will not find a better vehicle experience. More

Definitely would recommend Chris Choi I visited Chris at Lougheed Acura last Thursday to find out what would be my options either to lease or finance 2017 MDX. This was my 3rd time buyi I visited Chris at Lougheed Acura last Thursday to find out what would be my options either to lease or finance 2017 MDX. This was my 3rd time buying Acura cars from Sales manager Chris. He was very professional, knowledgeable, and efficient. He was not tired of my same questions over and over again. He has been there all the time whenever I needed help from him not only sales but services as well. I ended up leasing 2017 MDX with Chris’s explanations of the difference between leasing and financing in detail. Also I should thank to Katie, a financial services manager who worked very hard to get my deal approved. Both Chris and Katie had to stay late because of me on Friday. I could not believe Chris spent such a long time going through every single features in the car when he was supposed to be off work. He went extra miles for me. I really appreciate that. Overall, I am very satisfied with a new MDX and Chris at Lougheed Acura. I would definitely recommend Chris to my family members, friends and colleagues. Lougheed Acura should be proud of having Chris. Thank you to all at Lougheed Acura. More

Service Needed a drivers side headlight; assembly, igniter switch, lens, housing, the works!! Cost was prohibitive but Michelle knocked herself out to make su Needed a drivers side headlight; assembly, igniter switch, lens, housing, the works!! Cost was prohibitive but Michelle knocked herself out to make sure my extended warranty covered the cost. Great service from all staff. Won't hesitate to recommend this dealership Sheryl Mitchell More