Northwest Acura

Bought 2015 RDX and reviewing after 2 years The RDX is great to drive and the sales / service team at Northwest Acura for the last 2 years (since I bought the SUV) has been supportive and great. The RDX is great to drive and the sales / service team at Northwest Acura for the last 2 years (since I bought the SUV) has been supportive and great. Josh (Gen Mgr), Koh (Sales Mgr) and the service team of Kevin, Mark and the Asst Service Manager, Christopher are great to work with. I am sure the technicians, lot attendants and detailers are great as well - my wife and I had a great experience and will likely go back when its time for another Acura. More

Always a great experience with professional people. No press I bought my Acura used from Northwest. It is a 2005 MDX. It has always been serviced at Northwest so I continued to do so. I would live to get another I bought my Acura used from Northwest. It is a 2005 MDX. It has always been serviced at Northwest so I continued to do so. I would live to get another used vehicle as my Acura has 258,000 miles . I dealt with Scott as my brother Murray Rosen does as well. More

Efficient and Respectful Unlike negative past experiences, I have no hesitation bringing in my Acura to my local dealership service centre! they are very efficient and always Unlike negative past experiences, I have no hesitation bringing in my Acura to my local dealership service centre! they are very efficient and always make sure all my concerns are being addressed and in a timely fashion. More

Great service and friendly staff. They have been servicing my acura's for many years. They update you during the day and call you when your car is ready. Very happ and friendly staff. They have been servicing my acura's for many years. They update you during the day and call you when your car is ready. Very happy with the service. More

Excellent service My vehicle is usually ready when they say and it is well cleaned. Easy to get an appointment within a few days. Service agent doesn't try to sell you My vehicle is usually ready when they say and it is well cleaned. Easy to get an appointment within a few days. Service agent doesn't try to sell you a bunch of unnecessary things. My vehicle is now 14 years old and they treat it with a lot of respect. Much appreciated! More

TLX purchase Excellent service and attention by Si-King Yee at Northwest Acura. We have purchased several vehicles from Si-King over the years and it's always been Excellent service and attention by Si-King Yee at Northwest Acura. We have purchased several vehicles from Si-King over the years and it's always been a pleasure to deal with bot him and Northwest Acura More

Helpful, no pressure put on me. Friendly, polite, and very helpful service. No pressure was put on me to upgrade or spend more money than what I desired. Every effort was made to mak Friendly, polite, and very helpful service. No pressure was put on me to upgrade or spend more money than what I desired. Every effort was made to make my experience pleasant. More

Rude, Unprofessional, Uncourteous & Unethical!!! I have had the misfortune of dealing with their service department several times and it has been a frustrating, infuriating, degrading, insulting, ter I have had the misfortune of dealing with their service department several times and it has been a frustrating, infuriating, degrading, insulting, terrible, experience!!! My car was worse when i received it from them, then when I took it in and they didn't care and were cold, unprofessional, unethical, rude, unhelpful, unsympathetic cold money grubbing lying thieves!!!I wouldn't recommend my worst enemy to go there and wouldn't take my Lawn Mower there!!! I will NEVER take my car there EVER AGAIN!! Don't buy or take your car there as the only thing they're motivated by is money and will try to get it out of you any way they can and if they can't, they'll screw up your car and insult you!!! They are a disgrace and should be put out of business!!!Disgraceful!!! More

Excellent selection I recently purchased an Acura RDX and my salesperson (Brad) walked me through the entire process, went for test drives and even answered my soon-to-be I recently purchased an Acura RDX and my salesperson (Brad) walked me through the entire process, went for test drives and even answered my soon-to-be young driver's questions! I received exactly the car I wanted with exactly the options I wanted. Love it! The dealership is very clean and friendly. I would definitely recommend this dealership and Brad as a salesperson. More

Experience purchasing a vehicle and service I have purchased vehicles from various dealerships but I have to say that the service at NW Acura was outstanding. We were welcomed with the friendly I have purchased vehicles from various dealerships but I have to say that the service at NW Acura was outstanding. We were welcomed with the friendly staff from the time we walked in the door through the purchase process. the sales agent Si King took the time and interest in understanding our needs. It didn't end there which is usually the case with most dealers after they sell a car to you. Every time we go in or need something, we are treated with utmost respect and friendly service. Yesterday I had an issue with my vehicle and called Josh Lam at the dealership. I was just amazed at how willing and ready he was to help me personally. He came to my house where my vehicle was and took care of the issue. He went above and beyond what was expected. Josh always has a smile on his face and is always happy to help no matter what the issue. They have definitely gained our loyalty with this level of service. I would definitely recommend visiting NW Acura if you are in the market for a new or a used vehicle. Keep up the great work! More