401 Dixie Mazda

Best experience buying my first car! 401 Dixie Mazda made the experience of buying my first car a very enjoyable one. Everyone was extremely friendly and attentive. Excellent customer ser 401 Dixie Mazda made the experience of buying my first car a very enjoyable one. Everyone was extremely friendly and attentive. Excellent customer service! Noman, Ishan and Osman were an absolute pleasure to work with. They made sure that buying my first car was a very positive and exciting experience. They surpassed all my expectations and my family and I were very impressed with them. I will definitely be returning to 401 Dixie Mazda and I would highly recommend them to anyone who is thinking of getting a car. More

STAY AWAY!! All the poor reviews are true, they're smiles when purchasing, and once you signed. They're nowhere to be found, won't pick up calls or reply to texts All the poor reviews are true, they're smiles when purchasing, and once you signed. They're nowhere to be found, won't pick up calls or reply to texts. Even if you show up, they'll be "busy". They constantly lie about what they're selling (parts, service, warranty, etc) and when you find out, they act like you misunderstood. Salesman and Finance managers are dishonest, condescending and rude! Mazda has great cars, but this place is toxic! Do yourself a favour and go to another dealership. More

Excellent Service I had an amazing experience purchasing a car and the staff were awesome. They helped me throughout and offered me a nice advise. I would recommend the I had an amazing experience purchasing a car and the staff were awesome. They helped me throughout and offered me a nice advise. I would recommend them to everyone looking to buy a car.. More

Efficient & friendly dealership -I have been dealing with Dixie Mazda dealership since 2003 and have been very happy. -Recently on April 20, 2017 I visited this dealership for serv -I have been dealing with Dixie Mazda dealership since 2003 and have been very happy. -Recently on April 20, 2017 I visited this dealership for service and repairs of my 2013 Mazda3. In this connection I met Aqeel Abbas from the 'parts department' and found him very friendly and helpful as always. In my opinion Aqeel is a big asset to this dealership and his efforts should be recognised .With his good educational background , hard working approach and positive attitude he should be groomed to take on higher responsibilities. - More

Do not Service your vehicle here! The service at this dealership is terrible. Customer service representative does not provide information or updates, the service manager Cody does not The service at this dealership is terrible. Customer service representative does not provide information or updates, the service manager Cody does not take calls, return messages or reply to emails and the GM Tahir is the same. If your Mazda requires service, do yourself a favour, take it to any other Mazda dealership. And work they do complete, they do not stand behind it. More

buying a CX5 experience It was quite easy to buy my car from Dixie Mazda. Aman was the representative that guided me all the way from demo few cars till she installed the pla It was quite easy to buy my car from Dixie Mazda. Aman was the representative that guided me all the way from demo few cars till she installed the plate and handed me the keys. Very professional and courteous she helped me for a fast and smooth transaction. I would call them again when ready to exchange with newer model in few years. Thank you Aman More

Do not service your car there Will never do business again with them, let me tell you why (pictures for proof) There was a recall on all Mazda 6 2004-2007 due to faulty airbags tha Will never do business again with them, let me tell you why (pictures for proof) There was a recall on all Mazda 6 2004-2007 due to faulty airbags that would not deploy in case of a crash and needed to visit a dealership to have them replaced. (what a great quality control, to realize 10 years later your air bags are not working properly...) Had them replace it. Everything was good when I left. Or so I thought... A day later I reach to my glove box and noticed the compartment was wobbly and off its hinges. They had broken my glove box and did not tell me. Really? I call them and ask to speak with the manager. I speak with Cody C. who is in charge. Not only does he sound like he doesn't give a xxxx but also tries to tell me it's really unlikely it would be their fault since his mechanics have been doing it for ten years or more. I must have hidden superstrength and broke that really study piece of plastic off myself right?  After a few exchanges, the man decides to offer me a replacement. Ok, that's nice, but what did he offer for compensation for wasting my time again (first time wasted by driving there and replacing their air bags which took three hours, not their fault specifically but then AGAIN coming to replace the glove box)? NOTHING. ZERO. NADA. Not even a discount on their absolutely overpriced repairs which I was offered a diagnostic on parts that needed to be changed (listed in pictures, which I by the way went to another mechanic who did it for literally 1/3 of the price). All you get is his condescending tone. If you're looking to service your car or in the market to buy a new car and considering 401MazdaDixie, DON'T. This manager doesn't care about his customers after you bought your car. They'll fake the smiles until they make the sale and youre on your own. You're just a number, a commission to the quota they have to meet at the end of the month. Again, thanks Mr. xxxxxxxxx Manager, but no thanks. -A very disappointed customer. EDIT: After I wrote this review on Google on their business page, the manager answers saying that it couldn't have been them that broke it. These guys are funny, and will do anything to keep a good face. I just called them up on it. REPLY TO RESPONSE: Wow, are you kidding me? "If they had anything to do with it you dumb dumb?" If there wasn't a recall on the airbags, then they wouldn't have to access the glove compartment which was obviously in perfect condition before I gave it to you guys. Who is writing the replies to this? This totally proves how your service is so unreliable and you don't even want to take responsible for your mistakes. I'll make sure to spread the word. More

Fantastic experience I usually don't write reviews but felt I owed it to this dealership to do just that. EXTREMELY PROFESSIONAL, VERY PERSONABLE & KNOWLEDGEABLE STAFF. I I usually don't write reviews but felt I owed it to this dealership to do just that. EXTREMELY PROFESSIONAL, VERY PERSONABLE & KNOWLEDGEABLE STAFF. I mean every single person I dealt with was just amazing and I will be sending them tons of referrals. Loving my Mazda 3! More

From top to bottom; unporfessional, . I was forced to give raing of 1. I have been waiting 2 months for a minor warrranty claim to go through...yes 2 months. Instead of doing the proper I was forced to give raing of 1. I have been waiting 2 months for a minor warrranty claim to go through...yes 2 months. Instead of doing the proper and expected repair which will cost maximum of $100, I am being ripped off to incurr a cost of repair for upto $900! I have never dealt with so much unprofessionalism. I have never been made felt so unvalued as a customer in my whole life. I may not know much about cars, but the fact that I am being treated as an incompetent individual who is also their "valued" cusotmer is disgusting. I am not a difficult customer so one can imagine how I must feel right now to actually make the effort an take the time out to write a review. To drag a customer in dirt for2 months and over and over tell them they have no other option expcet the one stated by them and their lovely vendors, which clearly is not the only option! From top of the food chain to the bottom, you are treated like sh**t. What's the worst is the word games and the unwillingless to take responsibility for their screw ups. GOod luck to all future customers. More

Re: fake reviews Horrible experience with Imran. This place is a joke stay away. You can just tell thay all the reviews are indeed fake. Read the bad once and you will Horrible experience with Imran. This place is a joke stay away. You can just tell thay all the reviews are indeed fake. Read the bad once and you will see what I mean. I just really hope someone would actually look after this. Please like that should not be allowed out in public. More