Richmond Hill Subaru

test drive vehicles Had a good visit to the dealership. Clean facility. No pushiness by staff Alex Kam was very knowledgeable. He is a car enthusiast and knows a lot Had a good visit to the dealership. Clean facility. No pushiness by staff Alex Kam was very knowledgeable. He is a car enthusiast and knows a lot about Subaru cars. Very respectful of my time and kept our interaction honest. Look forward to further discussions with Alex. Appreciated the coffee on a cold day. More

Helpful and timely. I came to the dealership knowing exactly what I wanted and Simon helped make it a reality. The team there is super helpful and they make buying a car I came to the dealership knowing exactly what I wanted and Simon helped make it a reality. The team there is super helpful and they make buying a car very easy. Simon went out of his way to make sure I was cared for in a very respectful manner. Thanks for the great car!! More

Successfully found a car here. My salesperson, Jeff Foo, was very knowledgeable, courteous, and helpful. I did not feel pressured; just informed. More friendly than another Subaru My salesperson, Jeff Foo, was very knowledgeable, courteous, and helpful. I did not feel pressured; just informed. More friendly than another Subaru dealership. As a female buyer, I am sensitive to how I am treated. I have been talked down to before. Men assume you can't drive a manual transmission and only care about colour. Jeff Foo treated me with respect. After agreeing to purchase the car, I didn't like the way I was treated by the manager or finance person; trying to sell me an extended warrenty; and finance with them when I just wanted to pay cash. More

Great Overall Experience I first shopped around the web and narrowed my selection down to 4 possibilities. I used the RH Subaru dealer website to inquire about the vehicle the I first shopped around the web and narrowed my selection down to 4 possibilities. I used the RH Subaru dealer website to inquire about the vehicle they had and Brett responded the same day offering to arrange a visit. I could not make it the that day, however, Brett accommodated my schedule, answered all my questions directly, offering information and insight but was never pushy in any way. I actually had to coax him into giving me a sales pitch (and he laughed) as I was trying to decide between his and another car on my list. I wound up purchasing the Subaru after my test drive which then included assistance from Sam who walked me through the financial side of the acquisition. There were a couple of slip ups but Brett took care of everything as I brought it to his attention. What can I say but that I think the guys and gals of RH Subaru offer a great experience from start to finish. From the receptionist who greet you to the sales and finance specialists who assist you everyone is friendly, courteous and helpful. Coincidence? I think not as this is the second vehicle I have purchased from this dealer in a little over a year with same same experience both times. I would not only recommend them but will definitely look their way for my next purchase. More

Great salesperson Robert went above and beyond to make sure I got a great no pressure deal and kept me well informed on the progress of the delivery of my new car. Rob Robert went above and beyond to make sure I got a great no pressure deal and kept me well informed on the progress of the delivery of my new car. Robert was so professional and friendly that this was the second new car purchase in our family from him in two months. More

Amazing service! I dealt with several of the staff at this location and they basically all worked together to help me find my dream vehicle. They made applying for f I dealt with several of the staff at this location and they basically all worked together to help me find my dream vehicle. They made applying for financing easy and helped me understand how the extended warranty works as well as took the time to make sure I understood every aspect of my new vehicle before I drove away from the dealership. More

Excellent service Very happy with our purchase experience at RH Subaru, and especially with our sales consultant Alex Kam. Alex is thoroughly knowledgeable about Subar Very happy with our purchase experience at RH Subaru, and especially with our sales consultant Alex Kam. Alex is thoroughly knowledgeable about Subarus, answered all of our questions and gave excellent advice without any pressure. Highly recommended! More

Excellent customer service at Richmond Hill Subaru Simon was very friendly and knowledgeable. Great service, and will recommend to friends and family. Great communication, and let me know details of Simon was very friendly and knowledgeable. Great service, and will recommend to friends and family. Great communication, and let me know details of when my Impreza was arriving. More

Lease of new Car The Sales & Leasing Consultant Kevin Loll went out of his way to give us excellent service and advise, Also calling back on his day off. His manager, The Sales & Leasing Consultant Kevin Loll went out of his way to give us excellent service and advise, Also calling back on his day off. His manager, finance and other support was great and efficient. the vehical was read on time for pick up. More

very helpful Leon is very friendly. He explained all of the options, offered good advice on each option, and gave us the time to consider what suited us best. He Leon is very friendly. He explained all of the options, offered good advice on each option, and gave us the time to consider what suited us best. He also found a room for us to feed our baby while we were there. Everyone else we met during our visit was very friendly and happy to chat. Michael is also very friendly and helpful going over the agreement with us. Everything was ready when we came to pick up the car. Overall it was a great shopping experience. More