Vancouver Volkswagen

Clarkdale Review I have been a very happy Clarkdale Volkswagen client for 6 years. I am always treated warmly when I arrive and my concerns regarding my vehicle are ta I have been a very happy Clarkdale Volkswagen client for 6 years. I am always treated warmly when I arrive and my concerns regarding my vehicle are taken seriously. The staff are knowledgeable and very helpful. Today my service advisor was Chris Lacusta and I can say that he went above the call of duty for me. I will continue to be a loyal Clarkdale Volkwagen client. Linda M More

Easy to deal with. I found the service to be honest, easy, and efficient. Overall it was a pleasant experience and I would recommend this dealership to anyone interested I found the service to be honest, easy, and efficient. Overall it was a pleasant experience and I would recommend this dealership to anyone interested in a VW. More

Hassle free experience This is the second vehicle purchased within 6 months from Will. He was easy going, answered all my questions and made the experience pain free. Cy This is the second vehicle purchased within 6 months from Will. He was easy going, answered all my questions and made the experience pain free. Cyndy from the finance department was great. We have 2 small kids so we couldn't stay for long for the whole finance and delivery process. She was quick and efficient and got us on our way. Thanks and greatly appreciated! Cheers More

easy...calming...quick The staff go out of there way to meet your demands. Especially Will. He was prompt and extremely helpful. He always kept in touch with me and helped m The staff go out of there way to meet your demands. Especially Will. He was prompt and extremely helpful. He always kept in touch with me and helped me out with everything and more. More

Special royalty treatment for everyone! What a team Clarkdale has! Keith Scott, Kong Vu, Trevor Scheidl, Cyndy Stone, and Jens Eggers--all made my recent purchase of a Golf R memorable for t What a team Clarkdale has! Keith Scott, Kong Vu, Trevor Scheidl, Cyndy Stone, and Jens Eggers--all made my recent purchase of a Golf R memorable for the courtesy, kindness, genuine interest, and generous gift of time. Denis Barnard, Manager of Clarkdale, has made outstanding service a priority. Everyone who comes is treated as royalty! And service is matched fully by expertise and efficiency. Volkswagens are wonderful cars and nowhere better to purchase one than Clarkdale's. Dr. Shirley Sullivan, FRSC, Professor Emeritus of Classics, University of British Columbia. More

Efficient, pleasant, cost-saving buying experience It's hard to get those three words all in the same sentence when buying a car. I think Osward and his sales manager deserve it. It took me an hour to It's hard to get those three words all in the same sentence when buying a car. I think Osward and his sales manager deserve it. It took me an hour to settle on a deal. No pressure and none of throwing random numbers. I have been to 5 dealerships in lower mainland and I got both value and good experience. I would recommend Osward and his team even if you live outside Lower mainland. I strongly believe it will be worth a trip. ( I bought a 2017 Golf R and traded in my Honda Accord. Still waiting due to its rarity. Counting days.... ) More

Happy New Member of the Clarkdale Family I just bought my first car here and was lucky to have Kong take care of me. It was so easy and I didn't feel pressured or stressed out at all. Kong wa I just bought my first car here and was lucky to have Kong take care of me. It was so easy and I didn't feel pressured or stressed out at all. Kong was so helpful and friendly. I'm so happy with my new car (and the price!) I'll be a lifelong customer for sure! More

Great Service The knowledgable, service-oriented, no pressure approach at Clarksdale made buying a new car a pleasant experience. Oswald listened to what I wanted i The knowledgable, service-oriented, no pressure approach at Clarksdale made buying a new car a pleasant experience. Oswald listened to what I wanted in a vehicle and was able to find me the perfect car. More

The opposite of a typical car dealership I bought my first car (ever!) earlier today at Clarkdale VW and the experience I had was incredible. I have never posted a Yelp review, but Clarkdale I bought my first car (ever!) earlier today at Clarkdale VW and the experience I had was incredible. I have never posted a Yelp review, but Clarkdale is more than deserving of a five-star review. After a very frustrating experience at another dealership (involving some terrible customer service from the sales and business managers), I called Clarkdale looking to see what they had in stock for my target car (2016 VW Golf trendline). I spoke to Brendan who was friendly, helpful, and professional. He set up a meeting for me with Adam, the assistant sales manager, who I met with later that day to discuss a deal. Given my bad experience with the first dealership, I was not at all excited to start the process all over again. Adam took all my worries away the moment we started talking. On top of making my first car buying experience as fun and painless as possible, Adam honoured the deal that the previous dealership had signed (and then rescinded due to an error on their part). Even when we found out the car I had my eye on had been sold that morning, Adam went above and beyond by rush ordering me another car to be ready for pick-up the next day. Thank you again, Adam. Wayne, the business manager we dealt with, made the actual financing of the car really easy. He's a genuinely nice guy and very professional. He offered a low-pressure environment from beginning to end and took the time to explain every little detail of the deal to me and answer all my questions. Denis, the GM, stopped in as well (when he brought Wayne some lunch - aw), and I really felt that I was taken care of and that I had made the right decision to go with Clarkdale. Noel, Clarkdale's in-house insurance broker, followed suit in being low-pressure, informative, and great to deal with. The finishing touch of an already great experience was Patrick, the delivery specialist, who gave me a full tour of my new car and explained everything to me (with an awesome sense of humour). He added in some (impartial) car-care advice as well. Brendan also came out to say hello and congratulate me on my new car! I always heard that buying a car (and everything involved with it) is a long, difficult, and frustrating process all around (and it certainly would have been if I had stayed with the first dealership). With Clarkdale, it is the complete opposite. The process turned out to be a lot of fun and I left with my dream car (at my desired price point) and a huge smile on my face. Clarkdale really delivers on their promise to be a customer focused dealership. Their team of people are amazing, and I could not be happier to have bought my first car from them. Thank you everyone that helped out! :) More