Jim Pattison Toyota Victoria
Victoria, BC
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289 Reviews of Jim Pattison Toyota Victoria
Harrison was so Helpful As a female walking into a car lot is not always the best experience. Nicole jumped to my rescue when my car wouldn't start and had Harrison take the As a female walking into a car lot is not always the best experience. Nicole jumped to my rescue when my car wouldn't start and had Harrison take the time to tell me what I needed. Harrison's Honesty made me feel better about what my car needed, without getting a huge bill and un-needed extras. More
Bad experience I had a bad experience with the dealership. Brandon Leppan was very pushy when he was selling me a used car, telling me "We can unload the big speak I had a bad experience with the dealership. Brandon Leppan was very pushy when he was selling me a used car, telling me "We can unload the big speaker in the car." "I can drive you home" "I can teach you how to drive." "We can fill gas just before we sell you.". I bought a car from through him but he didn't do anything that he promised. Also, for a couple of months, he ignored my concern about the tire pressure light which was on all the time. I can't recommend him at all. More
Fun Times We had a very pleasant experience at the Jim Pattison Toyota Dealership in Victoria. Phil Chen was a thorough, professional and was extremely helpful We had a very pleasant experience at the Jim Pattison Toyota Dealership in Victoria. Phil Chen was a thorough, professional and was extremely helpful through the entire car buying process. He opened many pre owned vehicles on the lot so we could see which one met our needs. His friendly personality and patience was appreciated as we had our young kids with us. He assisted us with our budget concerns and guided us with knowledge while we made the best decision. At no time did we feel pressured to make a sale. In fact we now have the 2016 Yaris hatchback SE and two weeks later traded in our older vehicle for the sporty red 2016 Corolla LE Thank you to all the team at Jim Pattison Toyota Victoria we dealt with fabulous Phil Chen, Friendly Lee Henwood, Super financial wizards Serge and Rikk. We had a fantastic customer experience and we love our new vehicles. We highly recommend Phil Chen and his team to assist you with the true Toyota experience. More
Friendly and Efficient! Unfortunately it took an accident, writing-off my mini van to bring me to JP Toyota. Abe was recommended to me by family and I wasn't disappointe Unfortunately it took an accident, writing-off my mini van to bring me to JP Toyota. Abe was recommended to me by family and I wasn't disappointed. He showed me exactly what is asked for and in my price range. 2015/2016 Tacoma. The transaction was transparent and didn't leave me with any questions. My wife and I were presented with all the financing options available and were allowed to proceed at our own pace with no pressure. Abe is a great guy! Funny and personable! I was relaxed from the beginning. Thanks again Abe More
Excellent service Looking for a dealership to stand for there word this is it. My wife bought a used Mini cooper from Jim Pattison Toyota There were a few concerns Looking for a dealership to stand for there word this is it. My wife bought a used Mini cooper from Jim Pattison Toyota There were a few concerns a week or so from the time the car was purchased . She contacted the salesman Abraham Lee he stood behind the product he sold. They worked all of the problems through to the end not leaving anything to question. I will use this dealership and salesman again and have recommended them to others as well. More
Great Experience I had just recently moved to Victoria from Ontario and was managing to move about the city using friend's cars and spending way to much money on taxis I had just recently moved to Victoria from Ontario and was managing to move about the city using friend's cars and spending way to much money on taxis. I showed up to Jim Pattison Toyota on a Wednesday evening looking to buy a car that was affordable but reliable, and Terry Kennedy found that car for me in a little less than an hour. He was very patient and approachable. He understood my struggle with cabs and borrowing cars to get to and from training/work, that he had the car ready for me in record time. I love my little car and its been running perfectly. I have always been a Toyota fan, but now I'm a huge fan of Jim Pattison Toyota and highly recommend them to anyone looking for a great reliable and affordable car. Thanks again Terry! More
Ferdi Roxas I had a wonderful experience dealing with Ferdi while leasing my new Prius C. He is professional, knowledgable and very personable. I highly recommend I had a wonderful experience dealing with Ferdi while leasing my new Prius C. He is professional, knowledgable and very personable. I highly recommend him as a sales person. I have been a Toyota customer for over 20 years and have never been disappointed! Excellent cars and excellent dealership! Thank you Ferdi! More
High cost of service and long waits. I will be bringing in my 2014 Matrix for its 48000 service soon, I was quoted approx. 380.00 + tax , this seems high, and why do they change the carbo I will be bringing in my 2014 Matrix for its 48000 service soon, I was quoted approx. 380.00 + tax , this seems high, and why do they change the carbon air filter even when not needed. I was told when I bought this vehicle it did not have one, More
Terrible Service my trunk in my car kept breaking and finally after 4 times of failed repair (so what they called repair) My wife went to Toyota service last week to i my trunk in my car kept breaking and finally after 4 times of failed repair (so what they called repair) My wife went to Toyota service last week to inspect the problem and were told that they will order the part to permanently fix the problem. We went this morning for our appointment expecting that they will replace the part and it turns out, the parts was not ordered and we have to re schedule. It's a good thing our car is a lease because after my lease, Im done with Toyota. Car's a great and reliable, the service guys aren't! More
Very good experience We recently purchased a used 2012 Prius Hybrid, working with Blair Wallach. Blair was a pleasure to work with and really knows this product. This was We recently purchased a used 2012 Prius Hybrid, working with Blair Wallach. Blair was a pleasure to work with and really knows this product. This was our first hybrid vehicle and he patiently answered all of our questions about the operation and technology. Gail & Roger More