Bank Street Hyundai
Ottawa, ON
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1,565 Reviews of Bank Street Hyundai
Great experience We actually had fun buying a car here. We picked up a 2017 Santa Fe and they dealership and staff went to great lengths to get all the options we want We actually had fun buying a car here. We picked up a 2017 Santa Fe and they dealership and staff went to great lengths to get all the options we wanted at the price point we wanted. Would go there again for sure! More
Our Experience My wife and I wanted information about the 2016 Elantra Lease Program at $59.00 biweekly so we went to the dealership. We first encountered Naser Shar My wife and I wanted information about the 2016 Elantra Lease Program at $59.00 biweekly so we went to the dealership. We first encountered Naser Sharif who let us have the time to really look at all the cars in the showroom. Once my wife and I completed our tour, naser then took the time to explain the different deals that were available. He was very thorough and showed that he knew his products. We discussed the different options and my wife showed more interest in the GT. We decided to take the car for a test drive and were really impressed with the way it handled. We wereturned to the dealership, Naser asked us if we wanted to see some numbers for that car. We said yes and he came back with 2 options which he said would be further explained by Ernesto Lorello, the finance manager. My wife and I were both very impressed with Naser and would recommend him to anyone. Ernesto was also very professional and did his best to come up with the best deal for us. We really wanted a black GT and he was able to find one which was exactly hat we wanted. His service was exceptional and again I recommend him to anyone. Thanks guys, you are superb. More
Second Time Around Still Impressed We just bought our second Hyundai at Bank Street Hyundai and we were made to feel like a member of the family from the moment we walked in. Thank good We just bought our second Hyundai at Bank Street Hyundai and we were made to feel like a member of the family from the moment we walked in. Thank goodness we had been encouraged to purchase GAP Insurance last time because this meant, that although our car had been written off in an accident, we were able to pay off the entire loan. If your Finance Manager suggests GAP Insurance to you folks, please take their advice. You may find it to be well worth it. We were taken care of every step of the way and as expected, they provide great service and follow up during and after the purchase. Our Finance Manager had a big job in reconciling our account and he was amazing, working long hours on our behalf and advocating for us as needed. We can't thank Christoph enough for all of his help and the entire Bank Street Hyundai gang for their welcoming and professional service. Time and time again, we are so pleased to give them our business. More
Outstanding Even if we had to go shopping for a car with our two children, the staff was very welcoming and explained everything very patiently. They even offered Even if we had to go shopping for a car with our two children, the staff was very welcoming and explained everything very patiently. They even offered to entertain the children with popcorn and balloons so we could do a test drive with no distractions. Great price, outstanding service! More
What Customer Service Is Supposed To Be! From my 1st contact, to my appointment, test drive, pricing discussion, financing options where I received loads of perk and promotions and a rocking From my 1st contact, to my appointment, test drive, pricing discussion, financing options where I received loads of perk and promotions and a rocking interest rate, to the car detailing, to signatures, handshakes and finally snapping pics with the 2 men who made my 1st car purchase an absolute dream, I drove off with a huge smile, feeling incredibly spoiled. Thank you Armin (Sales and Leasing Specialist) & Ashur (Finance Manager) and well, the entire team actually. You have made me a permanent client. I will share my amazing experience with all who will listen. Thank you for demonstrating the true meaning of customer service! Sandi More
Excellent Performance/ Friendly and professional I was with friend of mine shopping for a car. we met Mr Shahir Moradi. He approached us with smile and walked around all the cars in show room and exp I was with friend of mine shopping for a car. we met Mr Shahir Moradi. He approached us with smile and walked around all the cars in show room and explain all the pros and cons of different car. his approach was very professional and at the same time kept very friendly and explained all the options and financial part of the deal. he made everything very clear. even though I was there with friend i believe i would go there if i get car and i would go there to him specifically. I wish him good luck and keep up the good work Mr Moradi. More
The service was great . I was recommended by a friend. And when I went I got treated like a customer should get treated. With respect ,and also the salesman knows his vehicl I was recommended by a friend. And when I went I got treated like a customer should get treated. With respect ,and also the salesman knows his vehicles. Perfect service. Thanks More
Professional team Thanks to Samer, Amir and Ashur for the excellent service received during my transaction. They are professionals. I will also use this dealer for the Thanks to Samer, Amir and Ashur for the excellent service received during my transaction. They are professionals. I will also use this dealer for the maintenance of my new "Momo XL". More
Always a pleasure. We got the opportunity to purchase a new car for the second time from Bank Street Hyundai and we immediately requested to work with Shahir. He provide We got the opportunity to purchase a new car for the second time from Bank Street Hyundai and we immediately requested to work with Shahir. He provides excellent customer service and is always looking for our best interest. He is a very knowledgeable and takes his time to answer any question we may have. Shahir makes the process of purchasing a car pleasant and smooth everytime. I recommend him to everyone. More
Amazing Service! Amazing team of specialists who understand and can offer exactly what you're looking for. This is why I chose to come to Bankstreet Hyundai. Their rep Amazing team of specialists who understand and can offer exactly what you're looking for. This is why I chose to come to Bankstreet Hyundai. Their reputation alone speaks for itself. There is no pressure and it's all about the deal that suits your budget. Great job guys! Thank you!! :-) More