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Don Valley North Lexus

Markham, ON

4.8
157 Reviews

3120 Steeles Avenue East

Markham, ON

L3R 1G9

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157 Reviews of Don Valley North Lexus

September 01, 2016

rip off service i went to DNVN lexus for oil change , they offer me these unnecessry service like maintenance and brakes services, I got srewed and end up paying $600 More

by sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
July 31, 2016

No respect for customers time & commitment I brought my car for service and was given a ride back home. At 12:40 pm I got an email that my vehicle was ready. I replied asking for a ride to the More

by aladak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Assistant Manager Service, Service Receptionist, Other persons at the dealership
June 21, 2016

Their service not as good as they used to. I went for an oil change last Friday, they service rep said it will couple hours. I told him I am okay with that. I left the car there at 8:00 am; The More

by KoolChap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stanley Lui
May 24, 2016

Service is poor at best I have tried this dealer several times and each time it is a different set of issues. The last time I reached to them, it took them a day to get back More

by cinci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
April 22, 2016

Terrible Sales Services Geez, when the first words out of the "Sales Consulant's" mouth is what is your budget, you know the sales experience will not go well. How about aski More

by Dean30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony (not Dansa)
March 31, 2016

Salesmanship Although agressive at times the final paperwork was done fairly smoothly. We drove away with ES 300h that we came for and a fair deal. More

by FredFartFace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan J
March 29, 2016

NX 16K service Took my nx in for the 16K service and Lauren Yang, the Asst Manager attended to me. It was a pleasant experience and my vehicle was delivered on time More

by Hock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Yang
March 17, 2016

Satisfied customer I am coming back at this dealership to service my car for more than four years and I can say I am happy with the service received. I recommend the dea More

by B L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur, Service adviser
March 17, 2016

Horrible salesperson !!! Judy Ma is a horrible salesperson. At the reception counter She keeps on questioning whether we will buy a car today or not !!! Saying if you don't , More

by Lucy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy Ma !!!
February 07, 2016

Vehicle Service Work was done very well with all information provided upfront. I was sent text messages of the additional items that were suggested and could choose t More

by aaladak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vinniysky
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