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Parkway Honda

Toronto, ON

5.0
1,969 Reviews

1681 Eglinton Ave E

Toronto, ON

M4A 1J6

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1,969 Reviews of Parkway Honda

May 04, 2016

Quick and straightforward Upon deciding to purchase a new car, I settled on the HOnda Accord. Experience with the salespersons and the delivery department was perfect; I have More

by Fuzzywire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gordon, Mark Diab
Jun 19, 2016 -

Parkway Honda responded

Congratulations on purchasing the 2016 Honda Accord we truly value and appreciate your business. Bryndon Davies - President

May 02, 2016

Highly Recommended! For some it may be upgrading their current car or buying another ... for me it was my very first car. It was most definitely worth the wait because it More

by aru7hi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Ghaffari, Benjamin Bustillos
Jul 26, 2016 -

Parkway Honda responded

Congratulations on your first new vehicle purchase. We trust that you are thoroughly enjoying your new Honda thus far. On behalf of Benjamin and the Team here at Parkway Honda we thank-you for your business and appreciate you allowing us to assist you with your first purchase. Bryndon Davies - President

April 28, 2016

From Start to Finish, EXCELLENT Service From start to finish, it was a great experience for me. I came into the dealership to purchase a Honda Civic. Loc took his time walking me through all More

by Brittany S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diab, Loc Ly
May 01, 2016 -

Parkway Honda responded

Congratulations Brittany and welcome to Civic Nation! We truly appreciate your business and of course your five star ratings of Loc Ly and Mark Diab. Bryndon Davies - President

April 26, 2016

From Ordinary to Extraordinary I am writing this humble note of appreciation for the outstanding customer service provided by Altaz to me in the purchase of the Honda Civic from Par More

by Charanjeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 26, 2016 -

Parkway Honda responded

Congratulations on purchasing the number one selling vehicle for the past 18 consecutive years! You have made a great purchase and I am glad to read that Al Ramji exceeded your expectations. Thank-you for your business. Bryndon Davies - President.

April 23, 2016

Professional I was looking for a CRV and had been doing alot of research for a couple of months and looking for a car with good value. I ended up at Parkway Honda More

by Rayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 26, 2016 -

Parkway Honda responded

Congratulations on purchasing the Honda CRV we appreciate your trust and confidence. On behalf of Al Ramji and the Parkway Honda Team we thank-you for your business and your five star rating. Bryndon Davies - President

April 23, 2016

Amazing customer service Loc was very friendly and very understanding of our intentions and needs. He took care of us like we were the most important customer. I would recomme More

by HondaCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Fernandez, Gabrielle Ho, Loc Ly
Apr 23, 2016 -

Parkway Honda responded

Thank-you for you kinds words regarding the service you received from Loc, Gabrielle and Shayne. On behalf of everyone at Parkway Honda we appreciate your business and thank-you for your five star rating. Bryndon Davies - President

April 23, 2016

Professional and Smooth Service I was looking to purchase a pre-owned Honda Civic. Al walked me through my selection and purchase. I ended up purchasing a pre-owned Civic 2012 LX. Al More

by A Cuaycong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 26, 2016 -

Parkway Honda responded

Congratulations on purchasing the 2012 Honda Civic which was the number one selling car in Canada that year. We appreciate your business and your five star rating of Al Ramji. Bryndon Davies - President

April 19, 2016

Know your trade in values Great initial service. Kirk Gonsalves was quick to respond to my email with an excellent offer. He was courteous and quickly made an appointment to More

by lee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Gonsalves, Brandon Keen
Apr 20, 2016 -

Parkway Honda responded

Dear Mr. Kearns, thank-you for sharing your experience so candidly. As you pointed out both Kirk and Brandon performed at a five star level. It is my fault that the trade-in value of your vehicle became a contentious issue. Our process is to give transparent pricing for the vehicle and your trade-in to you as quickly as possible via e-mail subject to seeing the vehicle. We take the word of the customer that the vehicle is in 'good' condition with a 'normal' history. By that I mean it is free from accidents, owned by one owner and is a Canadian vehicle.(Our evaluations are always subject to seeing and driving your vehicle.) We simply did not ask enough questions about your trade-in before providing our value. Once we discovered that it had been repainted (accident?), was a previous rental vehicle and was a United States vehicle we had to adjust our pricing accordingly and our offer fell below what we had quoted you via e-mail. My apologies for the confusion and aggravation caused to you and we will look at a more detailed questionnaire being sent to our online clients with respect to describing their trade-in values in the future. Thank-you for the opportunity of earning your business. Bryndon Davies - President

Apr 21, 2016 -

lee responded

First, thank you for your quick response. To clarify, I was not trying to lay blame. I was pointing out your quote on the value of my vehicle was several thousand dollars below that received from other dealers who were privy to the same information I gave to Parkway. What you chose to factor in when determining value had little bearing. It is an open marketplace and you company simply lost a sale because of a disappointing trade in offer. I had thought you would like to know you were not competitive. It was your right to offer whatever value you thought appropriate. It was my right to take my business to another dealer. My point being it is wise for all consumers to do their due diligence if they expect to get good value.

Apr 23, 2016 -

Parkway Honda responded

Thank-you for your response Mr. Kearns we appreciate your comments. Bryndon Davies - President

April 19, 2016

Always Honda This is my 3rd at Parkway Honda. I was going to settle for a Toyota Yaris giving Honda a break. However, I wanted to explore what Honda had for me. More

by Ingrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loc Ly
Apr 20, 2016 -

Parkway Honda responded

Congratulations Ingrid! We really appreciate you staying with the Honda brand. We are looking forward to delivering you the exciting new 2016 Honda Fit in the colour of your choice. Thank-you for recognizing Loc's efforts and a big thank-you for trust and continued loyalty to Parkway Honda we truly value your business. Bryndon Davies - President

April 19, 2016

Parkway Honda is the best dealership This is the first time I bought a car and I went to this dealership first and didn't have to go anywhere else. Darwin was exceptional in his customer More

by LAnand38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Lowe, Darwin Tipan
Apr 20, 2016 -

Parkway Honda responded

Congratulations on purchasing the award winning all new 2016 Honda Civic. You have made an excellent choice and we appreciate your trust and confidence in allowing us to be a part of your first vehicle purchase. On behalf of Darwin, Alyssa and the Parkway Team welcome to Civic Nation and the Parkway Honda family. Bryndon Davies - President

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