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Abbotsford Volkswagen
Abbotsford, BC
1,481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 23, 2016
Awesome service I have 3 VWs and it's a pleasure going into see Laurence. I am offered a curtesey car if the appointment is a long one. Laurence always goes over ser I have 3 VWs and it's a pleasure going into see Laurence. I am offered a curtesey car if the appointment is a long one. Laurence always goes over service recommendations with me and helps me decide what should be done right away and what can wait. I recommend you go see Laurence for your vw service needs. More
by Done
Employees Worked With
Laurence Ming
Helpful February 22, 2016
Great service Lawrence is always courtious and friendly. He goes that extra mile to make sure all your needs are met. In fact, starting with the service manager, al Lawrence is always courtious and friendly. He goes that extra mile to make sure all your needs are met. In fact, starting with the service manager, all the service staff are top notch. It is a pleasure to bring your car in for service. More
by Bwjb
Employees Worked With
Ken Shane, Laurence Ming, Mike Youson
February 20, 2016
Melissa Jakoby is the Bomb! Melissa Joakoby and Tawrin Denoni were extremely helpful when helping me at the dealership. To say Mel was helpful, courteous and instrumental in gett Melissa Joakoby and Tawrin Denoni were extremely helpful when helping me at the dealership. To say Mel was helpful, courteous and instrumental in getting me the best deal possible would be an understatement. She made sure I was comfortable and pleased with the deal and value I was getting from the dealership. Thanks Mel!! More
by jknoftle
Employees Worked With
Jason Bilinski, Melissa Jakoby, Stefani Baron, Tawrin Denoni
February 19, 2016
Great service Ken is the reason I keep coming back. He is always honest and straightforward. I am always able to make an appointment that's convenient for me and I Ken is the reason I keep coming back. He is always honest and straightforward. I am always able to make an appointment that's convenient for me and I feel good about the work done. More
by Nancibrianne
Employees Worked With
Ken Shane
February 19, 2016
Honest and thorough service Ken Shane is the #1 reason to get your car serviced at this location. Don't waste your time looking for a better service person to deal with, go direc Ken Shane is the #1 reason to get your car serviced at this location. Don't waste your time looking for a better service person to deal with, go directly to see Ken at Abbotsford service. Easily the best service I have ever recieved. Ken even arranged for my car to be picked up from Langley and brought to the dealership when I couldn't get time to bring it in and fixed my fog light for free! He is a pleasure to deal with and always has a friendly smile. I always feel good about bringing my car in knowing Ken is making sure everything is done correctly. Keep up the great work! More
by shemey
Employees Worked With
Ken Shane
February 17, 2016
Oops we did it again !! Once again we have decided to look at another Volkswagen. Mel was very helpful in getting us into a Tiguan. When we first drove my brothers Tiguan 4 y Once again we have decided to look at another Volkswagen. Mel was very helpful in getting us into a Tiguan. When we first drove my brothers Tiguan 4 years ago we fell in love with the VW's. It took us a couple of Jettas to work up to the new Tiguan we got today. As they had a few on the lot, Mel was very helpful in getting us into the right one. As she is the sales manager now she set us up with Joel. He was knowledgeable and helpful as well and thanks again to August for her financial advice. More
by Watson2001
Employees Worked With
August Braun, Melissa Jakoby, Joel Speckman
February 16, 2016
Very Professional Great service, amazingly professional staff. Highly recommend Volkswagon Abbotsford. They are willing to do whatever it takes to ensure your needs are Great service, amazingly professional staff. Highly recommend Volkswagon Abbotsford. They are willing to do whatever it takes to ensure your needs are met. The sales team is extremely polite and easy to work with. More
by Smrt4ss
Employees Worked With
August Braun, Josh Vanden Eykel
February 15, 2016
Poor service experience Went to the Abbotsford VW dealership Wednesday to activate master cards re omission issue and was told by Mike i needed the car at the dealership. Boo Went to the Abbotsford VW dealership Wednesday to activate master cards re omission issue and was told by Mike i needed the car at the dealership. Booked an appointment 2 days later for an oil change and to activate the cards. Brought the car in on Friday and Mike said need my wife there to activate cards and added the nice little comment that i would be committing fraud by activating the cards because they were in my wife's name?!?!?!. Nice to be told by service geek that i would be committing fraud. Seems kind of ironic that the transaction was to activate cards used as shut up money for a VW fraud. I was so ticked off at Mike's comment i left without getting the oil change and went and got it done at another dealership. I did leave a message with receptionist to the dealer owner/manager to call me back so i could express my concerns but never got a call back. Here is a little advice for the dealership in future communication. Be very specific when telling people who needs to come in to activate cards, also telling customers they are committing fraud is not the greatest way to attract repeat business!! More
by modus16222
Employees Worked With
Mike is not listed above, he had a beard.....
February 15, 2016
sales very good, service desk very poor. Tawrin Denoni was friendly and very helpful to us when we purchased our Passat. However the service desk is far from friendly, refusing to search out Tawrin Denoni was friendly and very helpful to us when we purchased our Passat. However the service desk is far from friendly, refusing to search out our warranty on a computer in another area. A unimpressed look when the customer does not have all the info he requests, just a lack of courtesy in general. More
by ventura
Employees Worked With
Tawrin was very friendly and helpful, Tawrin Denoni
February 09, 2016
Great service. Felt like family! I was looking for a newer vehicle and I drove away in what I wanted! I would recommend a vw to anyone, not because I have one now but because of the f I was looking for a newer vehicle and I drove away in what I wanted! I would recommend a vw to anyone, not because I have one now but because of the features! Thanks guys! :-) More
by Estuardo
Employees Worked With
Jason Bilinski, August Braun, Stefani Baron, Jesse Galdamez, Allan Boruck
