Bolton Toyota

Pleasant experience no pressure sales Excellent experience at dealership from start to finish. A great team of people offering excellent customer service! Big thank you to Stephen Mignogn Excellent experience at dealership from start to finish. A great team of people offering excellent customer service! Big thank you to Stephen Mignogna in Sales who made this purchase easy and stress free. Thank you for taking the time to go over all my options. I just got delivery of my RAV4 today and I am loving it! Two thumbs up!! More

My personal experience with Bolton Toyota This is my personal experience with Bolton Toyota. I just want to write it here to help others to make a better judgement. I bought a Toyota certif This is my personal experience with Bolton Toyota. I just want to write it here to help others to make a better judgement. I bought a Toyota certified 2011 RAV4 Unlimited that passed Toyota 127 points check in Bolton Toyota on July 30th 2015. Ten days after, the vehicle stalled on highway. I drove it back to Bolton Toyota. They didn't find any problems. On August 27th, the battery died without obvious reasons. Next day, I drove back to Bolton Toyota and they replaced with a new battery. Since then, the new battery died twice without obvious reasons. On September 26th, the vehicle stalled on highway with complete power cut off. On September 28th, I traded in the vehicle. More

Beware of Alex Chilelli - Pre-owned Manager Alex Chilelli has no ethics whatsoever. Purchased used car and was promised free tank of gas and first oil change free, when I went to pay and sign t Alex Chilelli has no ethics whatsoever. Purchased used car and was promised free tank of gas and first oil change free, when I went to pay and sign the Bill of Sale, he charged for the tank of gas and when asked to keep his promise of free gas tank, he told me "if you cant afford the gas, dont buy the ****** car". No customer service skills at all. Will promise something and wont deliver. Unethical - will report him to OMVIC and if any one else experiances the same - please dont let it go - complain to OMVIC and Dilawri Group - Kap Dilawri. Craig Nazare - General Manager of the dealership took ownership of the issue and promised to make it right. However, when the car was delivered to me was without mats, unclean, 12V charging port not working, loose Rearview mirror, no wheel lock key, brakes making grinding noise. Car was promised to be delivered to me at 88603 kms while the actual odometer reading was 89700. Car was driven about 1100 kms between the time, I paid deposit and picked up the vehicle. Paul - Sales Representative was very helpful and courteous. More

Drive to Hallmark Toyota for better service. I initially was glad for the convenience of having a local dealership. My last experience was when Paul Coffey owned the dealership. I brought my tr I initially was glad for the convenience of having a local dealership. My last experience was when Paul Coffey owned the dealership. I brought my truck in for a front brake job. Picked it up at the end of the day. I keep a data logger in my truck that shows daily maximum for speed, rpm, etc. I happened to take a look when I left the dealer. My truck showed a max speed of 139kms and max rpm of 5900. I went back and enquired to the tech and service manager why someone would drive my vehicle like that, they were speechless that I even knew. To make things worse the next morning I had a rattle, after looking under the truck I found my front brake caliper was missing a mounting bolt and was tilting and hitting the rim every time I braked! To be fair, they replaced the damaged rim, reimbursed me for (labour only) for the brakes and indicated that they disciplined the employee. I was more upset about the abuse to my vehicle when driven, then the missing brake caliper bolt. To me the loose bolt was (hopefully) unintentional, the abuse was not. Admittedly I still go there for parts due to convenience, however I hate it every time. The parts guy that has been there from the beginning is miserable, and unhelpful. You also have to walk over to service and wait in line to pay for your parts. You make your choice every morning to come to work, if you hate your job so much, please find something you do like so that someone else who likes dealing with customers can work in the parts department. More

Stay away from this dealership They tell you one thing to get you to buy the vehicle, then they don't honour it. I wouldn't even bring a bicycle to this place for service, never min They tell you one thing to get you to buy the vehicle, then they don't honour it. I wouldn't even bring a bicycle to this place for service, never mind a vehicle More

We had very bad experience with Bolton Toyota(Organized by Dilwari Group). When we made deal with them I was told totally different then whatever happened. We were told that we will get very less 10-15 mi by Dilwari Group). When we made deal with them I was told totally different then whatever happened. We were told that we will get very less 10-15 mileage in brand new car and get our signed in 300 mileage without notifying us, They never answer my question right away, always being fishy.Taking so long to answer. Whenever we go to see them we always has to wait 2-3 hours still things are not getting cleared. We never been cleared for any paper work (Bill of sale). We were misguided for each and every factor.We request Bolton Toyota to stop cheating and misguiding people. No one is helpful there its only sugar coated sales skills. when we've raised our voice they are able to fix the problems and want us to buy the car from them and put pressure on us to buy the car because we have money deposited. We did not buy the car from Bolton Toyota because they broke our trust and its very hard to put trust again. After buying car we have to do service of our car as well and who knows if Bolton Toyota (Organized by Dilwari Group) will break the trust again. We don't trust that they will be good in service as well. There are lots of way to earn money with good quality and good skills but not making people foolish and cheating. More