Vision RV

Helpful good service We had a good experience at this dealership and when we decided to trade our trailer in we will definetly come back and ask for Jareds assistance. We had a good experience at this dealership and when we decided to trade our trailer in we will definetly come back and ask for Jareds assistance. More

Fun Experience My wife and I went shopping for a new R.V. We went to the R.V. show , then started shopping, we went to Vision's first, then shopped several other dea My wife and I went shopping for a new R.V. We went to the R.V. show , then started shopping, we went to Vision's first, then shopped several other dealer's, in the end we ended back at Vision's and bought our trailer from Jennifer Queau as she very patient with us and was a good person to deal with. We also enjoyed working with Ashley Munro and meeting Jim the owner a real great guy. Everyone was very nice to us including the guy's at the shop. More

"Happy customer that traveled from out of province" When looking for a new RV I found a very nice used unit on the Vision web site, I called the site and Jennifer was my salesperson, she was a very b When looking for a new RV I found a very nice used unit on the Vision web site, I called the site and Jennifer was my salesperson, she was a very big help in describing the unit and its features. She made a very clear and precise video of the unit and sent it to me. I was an out of province customer and she answered all of my questions on the unit and had Ashley call me in regards to the questions in regards to registration and financial details. I ended up purchasing the unit site unseen, and picked it up a month later, all transactions were done over the phone and via email. All went very smoothly and picking up the unit was as pleasing. Vision and the crew worked with my travel schedule to be ready when I arrived. The unit was ready for pick up and ready to travel, all points of the unit were explained by Jennifer and the service team and Ashley had all of the paper ready as well as the temporary travel permits. Great dealership and folks to purchase from. All employees I dealt with where very helpful and knowledgeable. Thanks to Jennifer and Ashley and all at Vision for a great RV and purchase experience. Ben from Prince George, BC More

perfect My experience was perfect. they took very good care of me. got me what I wanted and it was done in a timely manor. I am very pleased with the resul My experience was perfect. they took very good care of me. got me what I wanted and it was done in a timely manor. I am very pleased with the results of the sales staff Chantal and finance Ashley More

Very Satisfied and Happy Customers Clayton and I just recently purchased our 2nd fifth wheel RV from Vision RV in Acheson. Once again we were treated with much respect and made feel ver Clayton and I just recently purchased our 2nd fifth wheel RV from Vision RV in Acheson. Once again we were treated with much respect and made feel very comfortable at Vision RV. We would like to say a big thank you to Chantal Allen for her professionalism, patience and friendliness in helping us find the perfect RV for us. Through phone calls, emails and after closing hours, Chantal did a superb job in helping us choose our new RV. She is a very caring sales lady as she even called us to see how we made out travelling to our destination with our new RV and to make sure everything was ok. Also, thank you to Ashley Munro for her spectacular work in financing. Great communication through phone calls, emails and faxing. Ashley, you are the best!!!! Thank you to the friendly staff in the service shop and the thorough walk through. Awesome job. To, Jim, ( the manager ) and all your extraordinary staff at Vision RV in Acheson, Clayton and I couldn't have asked for better treatment. We would highly recommend Vision RV to anyone looking for great customer satisfaction in purchasing their dream RV. Clayton and Ann Moores More

worst experience ever To make a long store short we bought a new Cardinal which we were able to use for 6 weeks before returning to the service department. They ended up To make a long store short we bought a new Cardinal which we were able to use for 6 weeks before returning to the service department. They ended up having it there for 9 months!!! (Most of our 1 yr warranty). Anyways, the manufactor didn't seal our slides properly and left us with water and mold damage! And there was no brakes left on the unit from the travel to visions from manufacturer in the states (thank god we didn't have an accident)! Obviously no proper inspections were done even though their lists were checked off but not signed!!! Visions was not easy at all to deal with. Many of our calls were not returned and we were treated rudely. They didn't care because the sale was made and they had their money. The service manager was no help and i ended up having to deal with the manufacturer myself (I don't get a paycheck from Visions-she does!!) Our unit is now fixed but the stress, the rudeness,the length of time to fix was unbelievable. Worst experience ever. More

Item on sales order never available Ordered our new trailer from manufacturer and even though an item was on one the build sheet, we never received exactly what was ordered. Them item i Ordered our new trailer from manufacturer and even though an item was on one the build sheet, we never received exactly what was ordered. Them item in question still shows as an available option on the manufacturer website even though they say it was never available and was not included in the pricing we agreed upon. Well we were under the understanding that the agreed upon price included the item we never received. Now Vision RV will not respond to any phone calls, nor do they answer any emails. I guess its off to the Better Business Bureau time. More