Don Valley North Lexus

Excellent Experience I recently purchased a 2015 ES 300 H from DVNL and I was very pleased with the entire experience. My sales consultant - Ken Boualavong was professiona I recently purchased a 2015 ES 300 H from DVNL and I was very pleased with the entire experience. My sales consultant - Ken Boualavong was professional and very pleasant to deal with. His patience and advice made our car buying experience relatively stress free. He also stayed late to accommodate our work schedules. The front staff were courteous and always . Ken and the DVNL team earned our trust and future referrals. More

Stellar service We bought the new 2015 NX200T from DVN Lexus just this past month. You will get very attentive service and all our concerns were answered with ease w We bought the new 2015 NX200T from DVN Lexus just this past month. You will get very attentive service and all our concerns were answered with ease with help from Brandon Cao. I sympathize with some of the past customers who had left poor reviews for this dealership but fortunately, our experience with buying our new vehicle was super mostly thanks to Brandon. More

Excellent Service as usual I've had a Lexus since 2009 and have alway had a good experience. Hourly rate is a bit high but I'm always confident the job was done properly and to I've had a Lexus since 2009 and have alway had a good experience. Hourly rate is a bit high but I'm always confident the job was done properly and to the highest standard. More

Excelent service Recently I swapped my 2013 RX to 2015 as before I dealt with Jim. As usual excellent service and communication, everything went so smoothly in coup Recently I swapped my 2013 RX to 2015 as before I dealt with Jim. As usual excellent service and communication, everything went so smoothly in couple hours. It will be very good if at least half of salespersons provide service that Jim does. Once again excellent service,professional approach. Thanks Jim. More

Excellent service I recently purchased an 2013 RX350 and was very impressed with the service provided by Mustafa. I would definitely recommend him to any of my friends I recently purchased an 2013 RX350 and was very impressed with the service provided by Mustafa. I would definitely recommend him to any of my friends or relatives who are looking to purchase a Lexus. More

excellent service my experience with my sales consultant, Manfred Ko is excellent. Hes a patience, sincere, positive, straight forward young man and our whole family tr my experience with my sales consultant, Manfred Ko is excellent. Hes a patience, sincere, positive, straight forward young man and our whole family trusted on his recommendations very much. Finally, we bought Lexus IS 250 AWD FSports but with full satisfaction. Thanks to Manfred again More

EASY AND HASSLE FREE I DEALT WITH GEORGE - NEVER HAD A DEAL GO SMOOTHER OR FASTER GREAT EXPERIENCE AND I LOVE MY CAR - ITS A LEXUS NX200T THANKS GEORGE! I DEALT WITH GEORGE - NEVER HAD A DEAL GO SMOOTHER OR FASTER GREAT EXPERIENCE AND I LOVE MY CAR - ITS A LEXUS NX200T THANKS GEORGE! More

Excellent Experience Really Excellent All of our expectations were exceeded Excellent price explanation Colour choice including interior colour was provided Excellent d Really Excellent All of our expectations were exceeded Excellent price explanation Colour choice including interior colour was provided Excellent driving explanation All in all we were very happy More

buying new car i bought a brand new 2014 Lexus 250 the sales person told me that it comes with "110 Volt Power outlet" (complete lie) as well as "wiper rain sensor" i bought a brand new 2014 Lexus 250 the sales person told me that it comes with "110 Volt Power outlet" (complete lie) as well as "wiper rain sensor" (anther complete lie) name of the sales person was Harry, after i picked up the car i found out that those two features aren't in that car so i then called the sales person and told him about those features that are not included in the car, so he said he missed understood me (complete lie again) instead he gave me 3 oil change and $600 worth service (complete lie again), however the sales person is not working there anymore and they refuse to give me my third oil change and service that was for $600, i recommend that you DO NOT buy anything from them because they are not honest, however the sale manager (Jim) called me to say "Sorry" and i really appreciate that, but unfortunately they lost me and my friends as their potential future customer . More

Great Vehicle Horrible Dealer Never did I expect buying my GX470 to be such a messed up experience but I originally put that down to the dealership undergoing massive reconstructio Never did I expect buying my GX470 to be such a messed up experience but I originally put that down to the dealership undergoing massive reconstruction. Was a little weird to start when I was browsing the showroom and was approached by the receptionist. I mentioned I wanted to speak to a sales rep and she handed me a form to provide far too many personal details. I completed my first name and I guess this offended her so she dumped me onto a used car rep. Boy that was his lucky day as I already did the on line research and simply needed a quick test drive to seal the deal. His eyes went wide when I asked to test the GX470 and after 20 minutes in the car I told him I would order one. I have never seen such a gong show while we tried to get it papered and then later delivered but oh well. Still the happiest I have been with a vehicle in that class which I use daily. Service was another matter. They are all too busy tripping over themselves to try and make you feel important that the process takes far too long to simply drop a vehicle for service. Icing on that cake was when it needed a new windshield. Dealer quoted me $1750.00 to replace and a small independent did it for $250.00. Only two companies make windshields so they all come from the same place. Happy to have a NAPA dealer do the service, he washes it too........... More