Fish Creek Nissan

Excellent Teacher When I came to pick up my new car, 2015 Rogue, Youssef was there to go over every square inch of my car with me and answered all my questions. He was When I came to pick up my new car, 2015 Rogue, Youssef was there to go over every square inch of my car with me and answered all my questions. He was very knowledgeable and so helpful, he even took a call on his cell phone after hours to help solve a problem I was having with my sunroof. He was ready to go over and above to help. Thanks Yousef!! More

Great Customer service Philippe was the salesman that helped us when we first visited the dealership, he was very helpful and was able to asnwer all of our questions. We wer Philippe was the salesman that helped us when we first visited the dealership, he was very helpful and was able to asnwer all of our questions. We were interested in the Nissan Rogue so he quickly set everything up for us to test drive it. After the test drive he sat down with us to discuss numbers and again he was able to find a good deal for us. We haven't decided just yet what we would like but if we had to base our desition on customer service I would definitely go with this Nissan dealership. More

Philippe Pichon - excellent service Philippe Pichon knows his product and that of the competition. Courtesy, professional, gets to know the needs of the customer and works with the pace Philippe Pichon knows his product and that of the competition. Courtesy, professional, gets to know the needs of the customer and works with the pace the customer desires. Cares about you pre sale, during the sale and post sale. A great trusted sales rep. A pleasure to deal with. More

Great experience and excellent service! I was looking to buy me a Nissan Juke, and I struggled with making a decision because it would be my first car purchase. My hunt lasted for over a mon I was looking to buy me a Nissan Juke, and I struggled with making a decision because it would be my first car purchase. My hunt lasted for over a month before I purchased a used Nissan Juke at Fish Creek. Phillipe was exremly patient and helped me work out my options. He was not pushy and helped me chalk out the advantages and disadvantages of new V/s used. I took a long time to make my decision, so I really do appreciate the patience by Phillipe! I love my Juke and my experience at Fish Creek, and would definately recommend the dealership in the future. Keep up the good work :) More

What can I say----just GREAT company to deal with. My wife brought our second car from Fish Creek Nissan and the experience was fantastic, the dealership is AAA and the sales employee - Frankie Diggs w My wife brought our second car from Fish Creek Nissan and the experience was fantastic, the dealership is AAA and the sales employee - Frankie Diggs was excellent from start to finish. He knew his product and was very patient, getting us set up and showing us how to work the options that came with our new vehicle. We highly recommend anyone considering purchasing a new car to contact Fish Creek Nissan first, then contact Frankie Diggs, you will not be disappointed. More

unpleasant experience Our salesman and sales manager were very arrogant and condescending when they spoke to us. We were asked to give our Master Card to the salesman to Our salesman and sales manager were very arrogant and condescending when they spoke to us. We were asked to give our Master Card to the salesman to submit to the sales manager with our written offer which is very unethical. When we spoke with the sales manager, he questioned us why we even came into Fish Creek Nissan. More

Awesome Sales Consultant We recently purchased a car from FCN and must say that our experience was very pleasant. All the KUDOS goes to Mr. Andy Miller (A true gentleman and a We recently purchased a car from FCN and must say that our experience was very pleasant. All the KUDOS goes to Mr. Andy Miller (A true gentleman and awesome sale consultant with a solid knowledge about what he is selling). We highly recommend Andy!! Also, we want to thank Tirtha for his great help with finance. Good work FCN for having an awesome team!!! More

Another great experience My recent purchase is the second vehicle I have had the pleasure of dealing with Andy. Andy is honest and straight forward and great to deal with. No My recent purchase is the second vehicle I have had the pleasure of dealing with Andy. Andy is honest and straight forward and great to deal with. No issues with recommending Andy if you are in the market for a vehicle. More

Best Car-Buying Experience I've Had In 30 Years I have owned a LOT of cars in my life--6 just in the past 7 years--and have never had a truly bad experience at a dealership, but my latest purchase r I have owned a LOT of cars in my life--6 just in the past 7 years--and have never had a truly bad experience at a dealership, but my latest purchase really was an eye-opener. My 2014 Dodge Ram 1500 Big Horn was just a little too much vehicle for us, so I decided that some downsizing was necessary to save gas, etc. After doing extensive research online with every make imaginable, I had whittled down my choices to a Jeep Cherokee, Hyundai Santa Fe Sport, Mazda CX-5, VW Tiguan, Ford Edge and Nissan Murano, in that order. The Jeep and Hyundai were very underwhelming after driving them, so after having some lunch, we decided to cross the street to Fish Creek Nissan since it was close. This was my first experience with the dealership and with Nissan, for that matter. Immediately upon entering, my daughter and I were greeted by the receptionist who asked how we could be helped. When I stated I was interested in looking at a new Murano, she called Nick Litovtsev who proceeded to give us the grand tour of the vehicle. To be honest, my expectations weren't high with Nissan just because I had never really been taken by their vehicle lineup but the 2015 Murano really is a beautiful and highly-rated car. The car sells itself but Nick knew absolutely everything about it and answered every question I fired at him. We went on a test-drive, all the while Nick showing me the car's various features and attributes. Upon returning to the dealer, we never felt pressured or uncomfortable at all, nor were we hassled by phone after leaving, as has been my experience in the past with other dealers. The next day, I returned with my wife to see the car and once again, Nick went through everything for her benefit and actually spoke TO HER, something that has been sorely lacking with other salespeople in past purchases who still seem to hold on to the notion that men make all the decisions. Two days, later, we returned to Fish Creek Nissan, worked out the trade and financing details and made the deal official. No problems whatsoever and later that week, we picked up the car after getting a thorough bumper-to-bumper lesson on all things Murano from Youssef Abdellatif and were on our way. Dealing with the parts & service departments for some accessories has been equally smooth, both in timeliness of booking an appointment and quality of work. All in all, Fish Creek Nissan has really raised the bar in terms of what a person can expect from a car dealership. I would not hesitate for a second to recommend Nick or Fish Creek Nissan to anyone looking to buy a new car. More

Complicated deal - got it done Great dealership experience in buying a used vehicle. My deal involved a trade in and after negoitating several rounds we reached agreement on price. Great dealership experience in buying a used vehicle. My deal involved a trade in and after negoitating several rounds we reached agreement on price. Stephane St-Onge was my sales representative. He went above and beyond in dealing with my trade-in and some repair work co-ordination which he handled swiftly and smoothly. Recommended the experience! More