Woodridge Ford Lincoln Ltd

Great customer service The salesman was able to ask the right questions and steer us in the right direction to select the vehicle that was right for us. We were interested i The salesman was able to ask the right questions and steer us in the right direction to select the vehicle that was right for us. We were interested in leasing a new truck but ended up buying a used one that more than fit our needs and budget. More

Easy Process I decided to trade off my 2014 F350 for the new 2015 F150 which better suited my needs due to a change of plans.. I met James at the dealership one sn I decided to trade off my 2014 F350 for the new 2015 F150 which better suited my needs due to a change of plans.. I met James at the dealership one snowy evening in early January and worked on the deal. I had dealt with James previously at another dealership so I knew how he treated a customer ...I was unsure how much trade value the dealership would recognize but James assured me he could get it done....James was right and we concluded on a transaction value for the trade and ordered the new F150......which is the best truck Ford has ever made.... What can I say about James...likely the best automobile salesman I have dealt with in the past 30 years ...not a lot of pressure but full of relevant facts about the product....In short James is one of the best and is an asset to Woodridge. More

Professional and Courteous From the moment I walked into the dealership, Bill was very helpful in the buying process for my new F150. I came in with a lot of information on the From the moment I walked into the dealership, Bill was very helpful in the buying process for my new F150. I came in with a lot of information on the model and options I wanted (building it online several times). Bill was able to narrow down and get me what I required and provided a lot of information I didn't see online as well as several alternatives for me to choose from to ensure I am happy with by decision. The communication was good even when a small hiccup outside of the dealers control delayed the pickup of the vehicle by 1 day. Tian and Alison ensured I had all the extra's covered and were a pleasure to work with. The entire process was very good and I highly recommend Woodridge and Bill for anyone looking for a new vehicle. More

Great Service, Great People I recently purchased an F150 from Woodridge Ford. I had been working with Bill Nunn who was very helpful and a great guy, very down to earth and not I recently purchased an F150 from Woodridge Ford. I had been working with Bill Nunn who was very helpful and a great guy, very down to earth and not pushy in the least. Bill was very honest and forthcoming and was there to answer any questions I have either through email or via telephone within the hour. When we explained to Bill that we wanted some extra time to discuss the purchase he was very understanding and accommodating to us. Bridget was also very helpful. She expedited the process for us and we were able to do most of the leg work through telephone and email which suited us as we were very busy at the time but still did not want to wait forever on our new vehicle. I would recommend both of these individuals to anyone looking to purchase a new Ford. More

Excellent service from Sales department and Service dept. Dimitri was very helpful and accommodating in helping me choose my new vehicle. I don't really enjoy shopping for a new vehicles but Dimitri reached Dimitri was very helpful and accommodating in helping me choose my new vehicle. I don't really enjoy shopping for a new vehicles but Dimitri reached out to me from an online inquiry and was willing to make a preliminary deal via email. I really enjoyed this as I didn't feel the excessive pressure one feels when first entering a car dealership. I didn't particularly enjoy my experience with the finance department and will keep this to myself. (Who does enjoy dealing with finance anyway?) If I had to buy another vehicle tomorrow, I wouldn't hesitate to go back to Dimitri and his team at Woodridge. Thanks! More

Great Service Bill made buying my truck an easy and enjoyable experience , He went beyond what I expected. I left knowing I got a sweet truck at a great price. Bill made buying my truck an easy and enjoyable experience , He went beyond what I expected. I left knowing I got a sweet truck at a great price. More

No Pressure sales My wife and I felt very comfortable on the purchase of our F150, there was no pressure and we took our time, awesome service. From the original purch My wife and I felt very comfortable on the purchase of our F150, there was no pressure and we took our time, awesome service. From the original purchase to the additions I wanted on the truck, the sales team was excellent and they lined me up with the specialty parts that I required. More

Great Service Large dealership with friendly and helpful staff, they even have somewhere to buy hot food from. Our Salesman James MacDonald was patient and consider Large dealership with friendly and helpful staff, they even have somewhere to buy hot food from. Our Salesman James MacDonald was patient and considerate and took the time to find the right car for my husband and I. We would have no hesitation in recommending this dealership and salesman. More

No pressure I have purchased six vehicles in the last 10 years and this is by far the best experience I have ever had at a dealership.I went in to the service dep I have purchased six vehicles in the last 10 years and this is by far the best experience I have ever had at a dealership.I went in to the service department for an oil chance for my husband's truck and I saw a beautiful red, convertible Mustang at the entrance. I asked James MacDonald if I can have a test drive and he was very helpful, even if I've told him that I am not going to buy it. After the test drive, I asked him to take a picture of me with the car and he gave me also the "sold" sign. My husband loved the picture and convinced me to buy the car.I went back 2 days after that to sign the papers and James gave me a pizza and a voucher for a trip to Las Vegas. How can you refuse that? More

Great experience! I met with Serge Bilan, who is very professional and knowledgeable with the feautures of the vehicle. He worked very hard to get me the best deal as p I met with Serge Bilan, who is very professional and knowledgeable with the feautures of the vehicle. He worked very hard to get me the best deal as possible which I am thankful of. The staff of the whole dealership was very welcoming and took very good care of me. Thank you Serge & Woodridge Ford for all your help. Keep up the good work! More