Bank Street Mazda

Great buying experience We had a great experience at Bank Street Mazda. Our salesman, Sunny, was extremely knowledgeable and helpful, and he seemed to really believe in the c We had a great experience at Bank Street Mazda. Our salesman, Sunny, was extremely knowledgeable and helpful, and he seemed to really believe in the car and not just be making a pitch. I appreciated that he didn't have that "slick salesman" vibe or try any pressure tactics, which we experienced a lot of at other dealerships. Because of the dealership's location, you also get an awesome, lengthy test drive in and can see how the car performs in different situations. Love the new car. More

Very Helpful and Knowledgable I would like to thank Bank Street Mazda for their help in purchasing my first car. They were able to walk me through everything I needed to know as we I would like to thank Bank Street Mazda for their help in purchasing my first car. They were able to walk me through everything I needed to know as well as answer any questions or concerns that I had. They were also extremely helpful in providing information to look into new insurance companies as well as working out a deal to balance car and insurance payments. More

Great Service Zein was very friendly and eager to help! Much appreciated the friendly service and dedicated help! Mazda on bank street is very welcoming and friendl Zein was very friendly and eager to help! Much appreciated the friendly service and dedicated help! Mazda on bank street is very welcoming and friendly. Sean was also very friendly to deal with. I will recommend Bank Street Mazda again. More

Above & Beyond Customer Expectations Imad always prioritized customer's satisfaction while keeping up the Mazda dealership standards. When I first walked in to the dealership I was not pl Imad always prioritized customer's satisfaction while keeping up the Mazda dealership standards. When I first walked in to the dealership I was not planning to buy a car right away. I only went there to shop around and to get an idea about the fair market value of the cars. Accidentally, I met Imad at the entrance on his way out, but he was kind enough to take me inside the dealership and walk me through the process. He started the conversation very politely by getting familiar with my interests and expectations in terms of what kind of options I expect in a car and how much money I'm capable of spending for my first big purchase. He listened very patiently and provided each and every detail to all the questions I asked. He made me realize the benefit of buying a Mazda car with so many options for a reasonable price. The first car I bought was a Mazda 3 GS Sky Activ. It was easy on gas, good mileage ,Dilwari insurance inclusive last but not least Imad found a deal that fits my budget. He gave an outstanding service from the beginning to the end. Also, after we made the deal he was generous enough to provide an excellent customer service. Although it's been a while since I made the deal, he would still check up on us as to how comfortable I was with the car and the status of the car, when we go to do our service. I'm glad to say that I met the best sales representative at the dealership who cares about his customers through good times and rough times, as much as he cares about his job. Unfortunately, after six months of the purchase my car crashed in an accident although I was at no fault. Then I had to go through a terrible process with the insurance. Imad was extremely supportive through out the process. In fact, he gave me ideas on how to speak to the insurance and get the benefits I deserve as this was my first time going through such an experience. Since the initial amount offered by my insurance was not acceptable, Imad helped me to get an appraisal done through Mazda dealership. Then, Insurance and I came to an agreement as per the appraisal and I ended up receiving a higher amount than I expected. My next step was to purchase a new car from Mazda dealership, because their service was outstanding with my first experience. Imad made sure everything went well during the entire process. As I mentioned in the beginning he was concerned about my interests and recommended me a nice car. It is Mazda 3 2014 GS Sky Activ We went for a test drive . The car had many options than I expected. It has many features such as key-less entry, GPS, nice interior, rear view camera, moon-roof, fog lights etc. It is a beautiful car. Imad went thorough each and every step very precisely and made sure that I understood everything. All in all, Imad gave me an exceptional customer service experience. I would recommend Imad to anyone who is interested in buying a car from Mazda dealership because he is very knowledgeable and courteous. Thank you for your excellent service. More

Great Customer Service! I just wanted to write a note to commend Bank Street Mazda and my salesman Sunny Chadha on a great car buying experience. Sunny was very friendly and I just wanted to write a note to commend Bank Street Mazda and my salesman Sunny Chadha on a great car buying experience. Sunny was very friendly and easy to talk to. He knew his product very well and was able to answer all my questions. I had a few specific needs and unlike at other dealerships where the salesman appeared not to hear what I was looking for, Sunny quickly zeroed in on my requests and didn't waste anyone's time. He had a very low key sales approach which was appreciated and I think that and the fact that he listened to what I was looking for helped close the deal. I would heartily recommend Sunny and Bank Street Mazda to anyone looking for a new car. More

Very good experience I just bought my first car (Mazda 3 2013). My salesman was Mostapha and he was very friendly and helpful, he showed me a few different years and we te I just bought my first car (Mazda 3 2013). My salesman was Mostapha and he was very friendly and helpful, he showed me a few different years and we test drove one, I was going to go with a 2010 but then he was able to get me a good deal on a 2013 with a really good warranty and price. I would really recommended seeing Mostopha if you are considering Mazda, he was not pushy and was able to get me everything I wanted. Overall very good experience, everyone was super helpful. More

Expérience d'achat très positive Dès notre entrée dans la salle de montre, on a été accueilli par Sunny. Très courtois, il a répondu à toutes nos questions, nous a expliqué tous les Dès notre entrée dans la salle de montre, on a été accueilli par Sunny. Très courtois, il a répondu à toutes nos questions, nous a expliqué tous les attraits de la Mazda CX5. Nous sommes revenus pour le test routier qui a été concluant, nous avons acheté la Mazda CX5 Nous n'avons pas senti de pression de sa part mais il était très disponible pour nous accompagner dans tout le processus de vente. Expérience d'achat très positive. Sunny est un vendeur très professionnel. Cécile et Michel More

A fantastic car buying experience I walked in to Bank Street Mazda not quite knowing what I was looking for, but after test driving a couple of cars and getting all of my questions ans I walked in to Bank Street Mazda not quite knowing what I was looking for, but after test driving a couple of cars and getting all of my questions answered I felt confident in the decision I was making and that I was getting the best car possible to meet my needs. Zein was extremely friendly and patient with me (as I ask a lot of questions!) but most importantly helped me make sure I was buying the right car given what I was looking for. Thanks again for the great service! More

Rock Star sales staff at Bank Street Mazda We thoroughly enjoyed our experience with you at Mazda and it’s the *main* reason we worked with you through our process to purchase a vehicle. You we We thoroughly enjoyed our experience with you at Mazda and it’s the *main* reason we worked with you through our process to purchase a vehicle. You were courteous, extremely knowledgeable, respected all members of our family, friendly, sincere and never pressured us to the point we were uncomfortable. You replied immediately to any calls or inquiry we put in. More

Great experience My new car buying experience was great. I didn't feel any pressure to buy - but I pretty much knew once I saw and drove the car that it was what I wa My new car buying experience was great. I didn't feel any pressure to buy - but I pretty much knew once I saw and drove the car that it was what I wanted. A lot of the "good feeling" walking out was because of how Sunny does his job. He knows about the cars, he asks what you're looking for - and delivers. I would definitely recommend this dealership. I am enjoying my new M3 very much. More