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Wellington Motors Limited

Guelph, ON

4.9
774 Reviews

935 Woodlawn Rd West

Guelph, ON

N1K 1B7

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774 Reviews of Wellington Motors Limited

December 24, 2014

Dom is the man This was the best vehicle buying experience we have had to date Dom was fantastic to deal with and made buying our jeep a enjoyable experience his att More

by jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett, Dom Pike
December 03, 2014

Thank you Michelle & Brad! I was looking for very specific features on a vehicle that was actually difficult to find. Michelle answered my many questions and provided excellent More

by MichelleSArnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett
December 03, 2014

Dom walked us through every step I will definitely send as many people as I can to see Dom at Wellington Motors. He walked us through every step, and even kept us updated on the prog More

by ttwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom Pike
November 17, 2014

Failed Fiat Abarth Sale Went in for a test drive, loved the car. Talked with Michelle about what I wanted in terms of colours and options. I got approved for financing a co More

by m_cressey2374
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Stevenson
Nov 17, 2014 -

Wellington Motors Limited responded

Matthew, We are very pleased to hear you purchased a Fiat that fell within your criteria and hope you are enjoying it immensely. We appreciated you taking the time to come by for a test drive here at Wellington Fiat, the number one rated Fiat dealer in Canada as rated by reviewers like yourself, and were appreciative that Andrew could assist you while Michelle was away from the office for 10 days. Andrew and Michelle did listen to, and understood, what you were looking for in a Fiat. Unfortunately, we did not have a Fiat that fell within your parameters on our lot. We did check with other dealers all across Ontario and tried very hard to secure the Fiat you wanted. There were only two Fiats at other dealerships that were made available to us - they were the ones with options that you did not want, but the only ones we had access to so they were presented as optional choices. If a dealer has a vehicle in inventory on the Fiat Canada website, that does not mean that it is available for another dealer to sell. There are many circumstances when another dealer cannot [they have a deal pending on the unit or it's sold but not delivered], or will not, give another dealer a vehicle they have on their lot [they have a customer who has showen interest on the vehicle in question]. This is what we suspected happened in your case. We called on all three of the Fiats you provided us details on, and were told they were either unavailable, or already sold. All this to say, and as you can see from our hundred's of positive ratings here on Dealerrater.ca, that we truly care and try to understand all our clients and provide them the vehicle of their dreams. Sometimes it is beyond our control when we cannot provide a vehicle that meets every clients needs, as was the case for you. All the best to you Matthew - please contact us with any additional questions or concerns.

November 01, 2014

Beyond Happy This was my first car and Mike made it such a great experience. He was very professional and friendly. He made it a very easy, smooth, and comfortable More

by Blorpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fozard , Mike Sharpe
October 29, 2014

Very impressed! thank you! We are thrilled with our 'new' to us Dodge Durango citadel! Dom was very accommodating, suggesting we place a deposit down to hold the vehicle and all More

by 76hharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett, Dom Pike
October 24, 2014

They made it easy! Thank you again to Mike for helping us find a Grand Caravan to fit our needs, and our budget. Thanks to Shawn for meeting with us around a busy sched More

by Jen and Dre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fozard , Mike Sharpe, Shawn Jones
October 14, 2014

Fantastic experience This was the best car buying experience that we've ever had. Dom was very friendly, open, honest, and knowledgeable. We wouldn't hesitate to go back More

by A_Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom Pike
October 08, 2014

Stellar Customer Service!! My experience was fantastic, Brent Johnson new exactly what car would suit me Best....never thought I'd own a RED car but I absolutely Love my New Fia More

by Laurah63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stevenson, Brent Johnson
October 04, 2014

Saved me from a horrible experience I had from another place I had a horrible experience buying a vehicle from another dealer in Guelph and this place not only. Are me feel comfortable but went the extra mile to More

by kylie.furze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Brad Corbett
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