Huron Motor Products

Outstanding service and salesmanship Our entire experience with HMP has been excellent from the start. In the summer of 2014, starting with multiple visits and calls with Dan Brannon our Our entire experience with HMP has been excellent from the start. In the summer of 2014, starting with multiple visits and calls with Dan Brannon our sales representative, friendly administrative staff, the industry leading service department for our current vehicles, to ultimately the purchase of our new vehicle in the fall. We felt welcome, and the dealership became a regular stop for us. We were able to take our time, searching for the right vehicle, and we never felt as if we were wasting anyone's time by asking questions. It is the attention to every detail that really sets this dealership apart. For example, the new vehicle we were purchasing had come from another dealership and passed the first inspection performed by myself. The following day when I went to pick up the vehicle, both Dan and Jeff (service manager) informed me that the detailer had found small flecks of paint missing on the tailgate after thoroughly cleaning the inside and outside of the truck (presumably due to kicked up stones from a lawnmower at the previous dealership.) Without any hesitation we were offered to have the tailgate repainted at our convenience free of charge. This is the type of added value that the exceptional service at HMP provides on a daily basis. Not to mention the hours of Dan's time spent researching and demonstrating vehicles, Jeff's superb service department, amazing detailing staff, and the fact that they took a potentially stressful major purchase and made us feel as if we received the best deal possible and we weren't just going to be cut loose as soon as we signed the papers. Now I know this sounds like an employee written endorsement, but the truth is we passed up on a few other vehicles before purchasing this one because I had heard about the excellent service and deals at HMP, and they met and exceeded our expectations. The least we can do is give praise where credit is due. Thank you to all the wonderful staff at Exeter Huron Motor Products. More

Chad really went out of the way to accommodate us. It was his day off on the day that we wanted to take delivery and he came in to sign the final papers and show us everything and I mean everything about the his day off on the day that we wanted to take delivery and he came in to sign the final papers and show us everything and I mean everything about the car and how to work all the options in our new vehicle. I thought that it might be a bit of a rush for him to show us but he never made us feel that way. He took the time to show us everything and explain anything that I did not understand without making us feel rushed. More

The staff at Huron Motor Products were friendly, courteous and had answers to all the questions I had. They were/are a pleasure to deal with. I will, without a moment's hesitation, recommend this de courteous and had answers to all the questions I had. They were/are a pleasure to deal with. I will, without a moment's hesitation, recommend this dealer to all my family and friends. And if I am ever in need of another vehicle, I will definitely be back! More

This dealership really delivers. From the1st moment we entered the premesis, we were made to feel welcome. The dicsussions regaring trade in value & purcahse price were straightforward & sincere. Fo entered the premesis, we were made to feel welcome. The dicsussions regaring trade in value & purcahse price were straightforward & sincere. Follow up needs were attended to without question under the warranty given. More than anything else, everyone in the operation was very pleasant and a pleasue to deal with. I would not hesitate for a moment to recommend this dealership to anyone. More

Salesman was friendly, courteous, and respected my time. He was very professional with his questions and determined the vehicle asked for in a short time. He explored all my options regarding equipment and He was very professional with his questions and determined the vehicle asked for in a short time. He explored all my options regarding equipment and price. I would give him a high recommendation and will contact him again. More

Bill is so helpful and patient! He worked hard to get me the best deal possible! Thank-you so much for making the purchase of my first ever brand new car as painless as possible! I would recommend Bill and the best deal possible! Thank-you so much for making the purchase of my first ever brand new car as painless as possible! I would recommend Bill and HMP to everyone! More

Thank-you so much for your great service! Ryan & Don are always very helpful! I truly appreciate your quick and reliable advise. Again I would recommend HMP service to everyone. are always very helpful! I truly appreciate your quick and reliable advise. Again I would recommend HMP service to everyone. More

In general, as human beings we are quick to complain, but never too quick to praise. Being extremely busy myself, I was quick to throw out the "DealerRater Review Card"...and then...I decided to retrieve it never too quick to praise. Being extremely busy myself, I was quick to throw out the "DealerRater Review Card"...and then...I decided to retrieve it from the garbage, and congratulate HMP for their excellent service. As a family, in the past, we have dealt with many dealerships. HMP is amazing! Their sevice is beyond what is required of them. The ownership has most definitely surroundered himself with an incredible crew of people. Over the years, we have dealt with several of their people from the front desk, to sales, to service. Obviously, we don't see or know some of the employees that are behind the scenes that make HMP hum so efficiently. We would love to mention Jeff Mathers, Anne Sullivan, Mike Thompson, Brian Kelley, Ryan Freiter, Jeff Heywood, Donna Dixon, Don Dale in particular only because we have dealt with all of them on a one to one basis on a regular basis. Everyone is wonderful! To be able to create that environment is special. At HMP they take great pride in their work and it most definitely shows!! Thanks, The Chalmers and Atkay Family More

I purchased a 2012 Impala on August 1, 2013 after having previously owned a 2006 Impala. I love the car because of many reasons but for me the main reason is that I have significant neck, back and hip issue previously owned a 2006 Impala. I love the car because of many reasons but for me the main reason is that I have significant neck, back and hip issues and I travel 50 - 60,000 km/year for work. I am a social worker that works with people who have been in motor vehicle collisions. My 2006 Impala has a seat pan of 21 inches something very few vehicles have and is the only size I can have to ensure hip is in proper position to avoid pain. So I purchased the 2012 because of the same reason but the headrest has changed significantly in the new model and is tilted forward which is putting my body/neck in a different position. Within the 30 days of owning my new car I had put on 4000 km but was having terrible neck pain and low back pain forcing me to lose out on work over a 2 week period and attend a chiropractor 3x/week...when I usually attend once/week or once/2 weeks. When I met with Jeff Heywood the service manager he was determined to make a solution work for me. We tried to turn the headrest around however that provided no neck support and was informed it would be a safety hazard. We tried a headrest from another 2007 on the lot and it worked well. I told him the 2006 headrest was perfect. So he has ordered me another headrest from a 2006 model and it will be in next week at no cost to me. I believe he went above and beyond to satisfy me the customer and show his appreciation for my extended and loyal service to this dealership. This is the 4th vehicle I have purchased from this dealership. I also want to put in a good word for the sales agent - Chuck Erb who I always return to to purchase vehicles. Thank you Susan Hrovat More

Very friendly, quick and do a good job . They explain anything that they figure you have to do and why it should be done at that time anything that they figure you have to do and why it should be done at that time More