Back

Koch Ford Lincoln

Edmonton, AB

4.7
627 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

Directions

By Type

627 Reviews of Koch Ford Lincoln

October 10, 2014

Easy Purchase Tom was great in listening to what I wanted & then providing what I needed. I didn't feel any pressure during the buying process. Thanks More

by Annieg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vanderweide
Oct 14, 2014 -

Koch Ford Lincoln responded

Thank you for your feedback! We are glad you had a great buying experience!

October 06, 2014

Koch staff made new car shopping easy It had been many years since I purchased a new vehicle. After renting several makes of vehicles I decided on the Ford Escape Titanium, but I had a pa More

by aholland1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Patterson, Dax Stuckey
Oct 14, 2014 -

Koch Ford Lincoln responded

We're glad you had a nice, smooth buying experience and we were able to help you find exactly what you were looking for! Thank you for your feedback and enjoy your new Escape!

September 29, 2014

New Edge Purchase Juri made my buying experience easy and painless. I highly recommend Juri to friends and colleges as well highly recommend Koch Ford. Thanks I truely More

by Joeduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski
Oct 14, 2014 -

Koch Ford Lincoln responded

We are so happy to hear that you had a great buying experience with Juri and our team here. Congrats on your new Edge! Thanks for the feedback!

September 24, 2014

Escape SE Purchase In the purchase of our 2014 Sunburst Ford Escape SE the level of professionalism of the sales, finance, and management staff was very good! Thanks! More

by rothcam2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Oct 14, 2014 -

Koch Ford Lincoln responded

Thanks for your feedback and enjoy your new Escape!

September 20, 2014

Purchase of new vehicle After 16 years of driving the same vehicle, it was time for a new one. I had done my homework and the Ford Edge Sport was the crossover I wanted to t More

by Amazing Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Sep 24, 2014 -

Koch Ford Lincoln responded

That's awesome! Love the last part :). Thank you very much for the great feedback and we are so happy that we were able to provide you with a great car buying experience. Congrats on your new car!

September 15, 2014

Review I was looking to buy my first new car and I was happy for the good service, no pressure to buy and friendly sales staff. More

by Larissasabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Shelly Posey
Sep 24, 2014 -

Koch Ford Lincoln responded

Glad to hear! Thanks for taking the time to write a review for us!

September 03, 2014

Mr Griffith Shelly was very good to deal and she spent a lot of time trying to locate the truck for me. She is the best car salesperson I have ever dealt with. More

by jamesno44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Sep 09, 2014 -

Koch Ford Lincoln responded

We are so happy to hear that you had a great experience dealing with Shelly! Thank you for the feedback!

September 02, 2014

Exciting Purchase, Even Better Shopping Experience! I was so excited to get my new Lincoln that I didn't care if they left it outside waiting for me. Instead, it was parked inside and I got a full, enth More

by slmacleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Tim Heinze
Sep 09, 2014 -

Koch Ford Lincoln responded

Glad to hear that you had a great experience! Thanks for the feedback!

August 31, 2014

very happy! Fresh from a very negative experience with another luxury dealer, I expected a lot from Koch in terms of service. They definitely didn't disappoint! More

by reeson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus
Sep 02, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback. We are glad we were able to turn your negative car buying experience into a positive one! Thanks for giving us the opportunity. We hope you enjoy your new MKC!

August 26, 2014

Great Saleslady = Great Experience I recently upgraded from my 2002 Ford Explorer truck to a 2008 Ford Escape SUV that I found at the Koch Fords used vehicle department. Brittany August More

by alixandrajade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Augusto
Aug 27, 2014 -

Koch Ford Lincoln responded

That is awesome! Thank you so much for the review and being so detailed with your feedback. We are happy to hear that you had a wonderful experience and that our team took great care of you. Enjoy your Escape!

...
48
...