Company Press Release

DealerRater Receives “Highest Rated” DrivingSales Dealer Satisfaction Award for Second Consecutive Year

DealerRater receives the “Highest Rated Reputation Management Product” Award for the second year in a row at the fifth annual DrivingSales Dealer Satisfaction Awards.

WALTHAM, Mass. – January 29, 2014 - DealerRater, the world’s premier car dealer review web site, has received the “Highest Rated Reputation Management Product” Award for the second year in a row at the fifth annual DrivingSales Dealer Satisfaction Awards, which were presented at a special event in conjunction with the 2014 National Automobile Dealers Associate (NADA) Convention and Expo in New Orleans. DealerRater received the highest dealer satisfaction ranking in the Reputation Management Product Category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

“Understanding online reviews is essential in today’s world of educated consumers with instant access to information, so we aim to help dealers enhance their reputations by leveraging reviews to motivate employees and attract customers,” said Chip Grueter, president at DealerRater. “Because DrivingSales awards are determined by dealer reviews, we could not be more thrilled to receive this award for a second consecutive year.”

In addition to the DrivingSales.com award, DealerRater also recently won Dealer Marketing Magazine’s Technology Leadership Award in the online reputation management category. DealerRater provides free access to consumer-written dealership reviews based on the criteria of customer service, quality of work, friendliness, price and more. The website hosts more than 1.3 million reviews for nearly 41,000 North American auto dealers, which is more than Google+, Yelp, Edmunds, Cars.com and Yahoo! Local combined. DealerRater also provides a Certified Dealer Program that helps dealers leverage consumer reviews to improve their sales and service businesses. DealerRater is in booth number 7013 at NADA, and will hold a press conference on Jan. 25 at 1 p.m. in room 256.

“In our fifth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continue to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as DealerRater,” said Jared Hamilton, CEO and founder of DrivingSales. “We congratulate DealerRater on being recognized as one of the best-of-the-best by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products and solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2014 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2014 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/. 

Tags: drivingsales, reputation management, dealer satisfaction