30 Ontario Subaru Dealers

Thank you to Abhishek Verma. - Bernadette O’Toole

Thank you to Abhishek Verma. Your friendly, professional and knowledgeable way made for a very positive experience. I would recommend friends and family to deal with Abhishek. The feel of the dealership was very welcoming and you got the sense of respect among employees/sales, service and management.

Incompetent service diagnostics! - sandorthegreat

Incompetent service diagnostics! Said I needed a new CVT module at $3500 plus recommended I change the transmission because of high mileage at $6500!!! Ended up fixing the car myself in 10 minutes for FREE!!! But not before being charged $180 for the "diagnostics". I drove my car home against their recommendation (figured I had nothing to lose). The next day I did a quick google search which indicated it might be a battery connection issue... When I opened the hood I noticed the positive battery terminal was caked with white powder (corrosion). After cleaning the battery terminals and tightening the cables the car has now been working perfectly for 2500km! Complete incompetence on their part. They made an assumption based on the error codes without even inspecting the car. They clearly did not even open the hood before informing me the repair would be a minimum $3500! A co-worked said "Don't take it to the dealer, they'll just rip you off." Marino's service team proved that without a doubt! Unfortunately my independent mechanic isn't a transmission specialist or I would have gone to him. Thankful in the end they were clueless and I didn't spend more than the ripoff diagnostics fee.

This is for the wonderful salesman consultant named Baba. - Jean P

This is for the wonderful salesman consultant named Baba. He went above and beyond and sold us 2 cars in one day. Keep up the great work baba. From Jean & Anooradha.

I bought a 2019 Subaru Forester from this dealership. - Barb

I bought a 2019 Subaru Forester from this dealership. Jonathan and Kasia were wonderful to deal with - friendly, professional and very helpful. My vehicle looked like brand new when I picked it up, so that was a big plus. My only “beef” was the trade-in price they gave me for my previous vehicles was less than half of what my research said they were worth - and that’s the only reason I didn’t give them 5 stars. Other than that, I recommend this as a great place to buy an awesome vehicle!

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

Billy was very responsive to what we were asking and done - Ben Yip

Billy was very responsive to what we were asking and done perfectly. He helped and made the buying process smooth and easy. We love the car very much.

If there’s 10 star or even 100 stars, I would love to - Macky

If there’s 10 star or even 100 stars, I would love to give it to Ary.

this is my first leased car in Canada and Faye Domingo - john ho

this is my first leased car in Canada and Faye Domingo gave me a great help on it. she showed her professionalism from giving the detail of the car to preparing paper work to collecting the car. i would like to recommend Faye to those who are looking for a reliable dealer on leasing a car. David Kong also gave me a valuable advise and suggestions as well as help on financial issues. they are quick response.

Well I will keep it simple. - russellalan3388

Well I will keep it simple. Be VERY CAREFUL buying/dealing from these bandits . There is no after sale support . I made the mistake of accepting the vehicle dirty . Once I got it home I found a couple of scratches. I wrote a review as I was not pleased to say the least only to have the SALES MANAGER CHRISTIAN P. Christian did call me once he read the review and actually said that he "did not need to call me regarding my concerns" . Thiers not enough mirrors to satisfy this mans ego. I have never heard that statement from a sales manager but this goes to show you the type of person he is . Certainly used car sales attitude. They made two lame attempts to correct. It looks like I will have to get this corrected at my expense . I will pass onto as many people as possible not to deal with this dealership including WEINS . BTW the general manager is basically a waste of time to deal with . Its a shame people like this represent a quality product. Any way " BUYER BE AWARE " .

I got in my car on Sunday and by mistake I hit the front - dianned68

I got in my car on Sunday and by mistake I hit the front wipers....they were frozen. When I got in the car on Monday, the drivers wiper wouldn't work only the passenger side. Thought it was the wiper arm. I took it Subaru in Hamilton. It was fixed in about 15 minutes. It was just the screw was loose. They tightened both sides and topped up my windshield washer and it was N/C. The man (I think it was the manager) was very very nice. NO COMPLAINTS!!!!!

I had an outstanding time purchasing at this dealership. - Merlita.abaya

I had an outstanding time purchasing at this dealership. There was an excellent selection, and we were able to settle on the forester wilderness.

Yesterday I drove my beautiful 2021 Crosstrek home from - jb

Yesterday I drove my beautiful 2021 Crosstrek home from Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process with insight, knowledge, patience and humour. Not having purchased a vehicle since 2009, I foresaw the prospect of finding a car to suit my needs rather daunting but any hesitation I had quickly disappeared. I’m looking forward to many enjoyable years and miles of driving and am most appreciative of the service I received at Whitby Subaru.

Very disappointing after sale service. - lynlaur189

Very disappointing after sale service. Included unwanted items on bill, poor cleaning of car, car options not as advertised and failed to notify of important Starlink feature.

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

Ordered a new vehicle with an offer on my trade in. - Shocked

Ordered a new vehicle with an offer on my trade in. 4 months later when the new car arrived, the Sales Department "re-evaluated" my trade in (the mileage was 3,000km more) and they changed the offer to 35% less. I had to move forward since they had me over a barrel at this point, but I sent an email to head office. They never responded. Just beware.

I am really disappointed with the service centre for my - Matt P

I am really disappointed with the service centre for my wife’s vehicle. We have a disabled daughter, and reason we picked Subaru outback was for the trunk size for all of her needs - including collapsible wheelchair. We expressed our displeasure multiple times, and was assured would be better the next time she needed to come in once part was available. Her trunk malfunctioned and was brought in, and seemed to be ok for a bit. It then malfunctioned again, and we have been back (and forth) 5+ times, and being over an hour away from the dealership, and waiting countless hours in the waiting room often, for the car not to even be brought in for 7 hours!!! xxx!! Why have her there for 10am, if its not going to been seen till 5pm!!. I’ll stop it here for now, as there is lots more to the whole story (for even another malfunction), but let’s just say I wouldn’t buy a Subaru anymore nor go to this dealership or service centre for more than an oil change…. And even that, I would question doing!!

Wanted to Thank Cory, Robbie and the entire Budd's team - toddfaver

Wanted to Thank Cory, Robbie and the entire Budd's team on the way they handled my vehicle. The communication on what needed to be done, the time it would take and the cost was all great! the exceeded all of my expectation Thank you Team Budd

The first time I took my car for a general service, they - rosewatson

The first time I took my car for a general service, they called me to say there were many problems with the car and like a dumb 'female' person I said OK to the repairs. Needless to say, huge charges and afterwards I realized I was being suckered, (my fault for trusting). A year later, I had a battery problem, took it to them (due to convenience), but only allowed them to work on that issue. They confirmed I needed a new battery. My battery was under warranty for replacement through Subaru in the US, where I originally purchased the vehicle. This dealer refused to honor the warranty. I took it to Willowdale Subaru and they were wonderful. They confirmed with Subaru that the warranty was honored in Canada, and replaced the battery for no charge. Never use Subaru of Maple for service!!

I found service advisor Catalin Rangu to be professional, - ronmac

I found service advisor Catalin Rangu to be professional, helpful and friendly. Each time I have taken my Subaru Outback in for service he has dealt with my problem(s) with expertise and efficiency. He does his job exceptionally well, is unfailingly gracious and polite .Catalin is a credit to this Orillia dealership. Ron McIntosh of Bracebridge

Finally bought my first Subaru and this local dealership... - Amy

Finally bought my first Subaru and this local dealership did not disappoint. Brayden was honest and did not pressure. Devin was open and also a pleasure to work with. I am obsessed with my Crosstrek Sport and Brayden was even helpful after the purchase to ensure I was completely happy and encouraged me to reach out if I had questions or concerns in the future. Thank you Subaru Niagara!

The service was great. - Chuck maclean

The service was great. Fixed my 2015 Subaru wrx in good time and quality service. Also bought a 2023 Subaru wrx and they were so helpful and gave us a great price on our used car.

this is my 3rd Subaru purchase here in North Bay. - tooth.fairy.67

this is my 3rd Subaru purchase here in North Bay. I have nothing but high praise for the service ,mechanics ,and sales people .They go above and beyond .

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent customer service! - anab

Excellent customer service!! love my Crosstrek highly recommend Matt! They go above and beyond what one would expect from a dealership.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel