36 British Columbia Toyota Dealers

Tamara was very helpful and able to help me make the best - Jesperson.megan

Tamara was very helpful and able to help me make the best decisions for my next vehicle purchase. She was able to introduce me to staff members who could best explain my options, including making the decision between financing or leasing. Thank you for helping me find my Rav4 I really enjoy driving it.

The salesman Lance is very professional and helpful, he - kittywei2008

The salesman Lance is very professional and helpful, he provided all the information I want, went through the high techniques of Venza with me, and helped to complete the purchasing process smoothly.

Had a great experience from beginning to end. - Patricia Oliveira

Had a great experience from beginning to end. Dindo the product advisor made sure to give full information about the car I was looking for, also Mao Ho was awesome and very patient to show me every single detail about accessories and how to navigate with so much tec. around and Chris Hjerpe outstanding customer service. Overall all my experience was amazing.

I ordered the car in Jim Patterson Toyota (Downtown) last - Garment Cheung

I ordered the car in Jim Patterson Toyota (Downtown) last Dec in 2023. I have to thank the Advisor John Lau for his enthusiastic and helpful response. I am also appreciated for his patience to my enquiry and kept tracking the status of the arrival schedule. After waiting for 3 months, I got my new car and I enjoy the driving with this new Venza.

I got my Car from Wendell in Toyota Kelowna and my - Lina.hammouda

I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learning all the key features as he explained the dynamics of the car in a way that catered to my learning style. He was Very attentive to all of my requests , big or small , I left Toyota with a smile and a new vehicle

Big thank you to Brent Loyd , for the care and thorough - rain13bw

Big thank you to Brent Loyd , for the care and thorough assistance in us buying our Rav4 Hybrid. He was thoughtful and patient with all our queries and concerns with the car and the deal. Over and above, no pressure to upsell or purchase extra. It was a very pleasant experience to deal with him. TJ was also right there for us, originally he called us about the vehicle, as he knew we were interested to purchase a hybrid, with no wait, however we acted on it quickly and went in on a day that he was not working. Both He and Brent were great to work with. Izck did a through job of paperwork and supporting us in explaining many of the details of the purchase. It was a good experience and I ended up with a very nice deal and a beautiful car ..on my birthday! YAY

We travelled from Victoria, BC to lease our next vehicle - 2024 Aurora

We travelled from Victoria, BC to lease our next vehicle from Penticton Toyota. As this our third consecutive Toyota lease, this was the best experience we've had so far. We made a little vacation out of it as we don't make it to that region very often. Chris Wood took excellent care of us before we arrived by keeping us in the loop day-by-day on the vehicle delivery so we could time our trip perfectly. Chris was upfront about all our expected commitments, and we left knowing what we had and what to expect when the lease is up - not something we can say about our first two Toyota leases. Leah, who helped with financing, was wonderful, as was Walter who took the time to ensure our mobile devices were successfully synced to our new vehicle. We look forward to returning to the Penticton when our lease is up and have to go through the process all over again. I promise we never felt this way in 2018, nor in 2021. Thank you to everyone at Penticton Toyota, especially Chris.

The sales team is very good. - Jonatsui

The sales team is very good. Dallas helped us on on test drive. He is very friendly. Brham is a great sales person (I would liketo give him 10 out of 5 stars). He released the new car to me. Very friendly, helpful and explain in detail. Also, the sales manager, Richard, he is also good. He addressed the concerns that I had with his greatest effort.

I got the car I have been wanting for a very long time - mj_bravo

I got the car I have been wanting for a very long time for a great price. Macke Lim were very accommodating, kind, and easy to deal with. Everything went smoothly and I appreciated the positive experience buying my dream car Rav 4 XLE. Find him if your going to purchase your dream car, highly recommended.

I was trying to buy a vehicle and they asked my about my - Joji2joji

I was trying to buy a vehicle and they asked my about my location and I told them that I am from North west of BC. They said they do not sell vehicles to people out of Vancouver. Wow how can they deny a customer who wants to buy vehicle just because of not being local?

Non pressure sales team and welcoming environment. - Sharon

Non pressure sales team and welcoming environment. The front desk lady is so friendly! I quite enjoyed my car buying experience here and will share my praises to others about it. I've returned for routine service since and it was a pleasant visit with no surprises.

Their sales agents are rude, impolite and really don't - VK

Their sales agents are rude, impolite and really don't care about customer satisfaction and happiness. Would not recommend this dealership if you are looking for a used Toyota.

Thanks Nick for finding us the most perfect SUV. - Mani

Thanks Nick for finding us the most perfect SUV. You made the whole process start to finish easy and very smooth. We can't wait to take our first road trip! I highly recommend Nick to anyone looking for a vehicle at Toyota.

We recently purchased a 2023 4Runner from Westminster - jamiehutton1949

We recently purchased a 2023 4Runner from Westminster Toyota, It was a late arrival from Japan to the dealership, We were helped in the purchase process by Ryan. This young man knows his vehicles and was very polite, and demonstrated no pressure. His interest lay in finding us the vehicles we wanted. Desmond the financial guy similarly showed no pressure to upsell the usual things like paint and fabric protection, etc. We did purchase the extended warranty and undercoating package but we had decided on these while deciding to purchase a new vehicle and prior to visiting the dealership. Felix was a great help in driving us to the back to arrange a draft. We found the people we dealt with at the dealership to be friendly and accommodating, and knowledgeable about Toyota vehicles, All-in-all, a very satisfactory transaction. I would recommend Westminster Toyota without reservation.

I went in today hoping to do a lot of research and test - martinaseo

I went in today hoping to do a lot of research and test driving a Toyota Tacoma or Tundra, the salesman let me sit in one, but not drive it because it was low on gas. He didn’t even offer walk me out or shake my hand. I don’t know it’s because I am a short Asian woman, but I am definitely not buying a truck from them. I am going to another dealership. Wow. I felt like I was treated like dirt today. I was so excited to buy a Tacoma or Tundra, but now I feel salty in my mouth. My friend told me how she loves her white Tacoma and I was excited to buy a black one to match hers, but not that much anymore. I also repeatedly asked the salesman to print out the information he was showing while comparing models and he said he couldn’t print anything and told me to go home and look on the website. It seems so rude and dismissive to an eager and excited customer. I would never go back.

Cheryl Blaker was an excellent service rep she made good - Janine

Cheryl Blaker was an excellent service rep she made good recommendations and it was on time

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

Terrible service, poor organization, poor customer - guanine.sett_03

Terrible service, poor organization, poor customer experience, and non existent communication between departments, and zero options to provide direct feedback. Manager is just sitting there while 7 reps are on their desks not engaging customers and one of them stretching like they have all the time in the world.

I had the pleasure of talking to Alex about an issue I - Brian

I had the pleasure of talking to Alex about an issue I have with my 2017 Toyota RAV4 Platinum. Alex said he wasn’t sure about the answer, but would find out by the end of the day. He did! This everybody, is customer service. Businesses everywhere could learn from this branch of Jim Pattison, and primarily Alex on how this is performed. Rarely do you find someone so willing to help you concerning a question. My hats off to management to have Alex with them at this location, as he is definitely an asset and is a breath of fresh air as how business should be run. I have never spoken with or met Alex before. It really doesn’t get any better. Brian in Victoria. ⭐️⭐️⭐️⭐️⭐️ five star…..Thank you again Alex

Made an inquiry on a Highlander advertised on the web at - Ray

Made an inquiry on a Highlander advertised on the web at below MSRP. Was told by sales that that vehicle had been sold months ago and should not be in inventory. Just checked again and the vehicle is still there. Clearly a bait and switch tactic. Very disappointing. I have purchased two vehicles from Nanaimo Toyota and have owned Toyota's for 25 years. I realize auto sales are in a very challenging situation these days but stooping to such tactics really does tarnish the buying experience and the overall Toyota brand. Smarten up Nanaimo Toyota!

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

Last August, I had an issue with my 2011 4 Runner. - bhoft

Last August, I had an issue with my 2011 4 Runner. Thought at first, transmission. Diagnostic was performed codePO303, #3 cylinder coil. Coil was fried due to oil in the spark plug tube.extra time was required due to part of coil stayed on plug. #3 coil replaced and all plugs. One year later, same issue. Decided to replace all the remaining 5 coils myself. Lo and behold #3 coil soaked in oil including another on the other bank. Upon further research found that the only way oil enters the spark plug tube is thru the tube seals, which requires the valve covers to be removed and seals replaced. This apparently is a common problem with age/mileage. I feel Castlegar Toyota absolutely knew how oil got in tube and failed to disclose this info subsequently expecting me to-return to have this repair done a second time. It was stated that “Oil bypassing spark plug itself”. So tell me how does so much oil go upwards from the combustion chamber? Deceitful and misleading. I will not return.

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

Tundra 2014 - Ron

I bought my used Tundra in July of this year from Alberni Toyota. Great dealership and staff. Wynita was my sales lady she was awesome. I will be back again to buy my new Tundra in the future . Alberni Toyota put the fun back in buying a new vehicle , with no hassle or pressure Ron

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

WORST DEALERSHIP EVER!!! :( - Mona2000

I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.

Absolute Best Experience! - Danihersch

recently leased a 2017 RAV4 from sunrise Toyota and I could not be happier! Thank you to Karim who made my first experience buying a car incredible. I felt safe walking out (well, driving out) that I had received the absolute best deal and care. I did not feel cheated or feel I was sold something I did not want/need, which was what I was afraid would happen. Overall, I would highly reccommend Karim and his team for a lease or pre-owned car! Thank you again!