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Richmond Honda

Richmond, BC

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3 Reviews

13600 Smallwood Pl

Richmond, BC

V6V 1W8

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3 Reviews of Richmond Honda

May 22, 2024

I was in the market to upgrade to an SUV but couldn’t find the right vehicle in my hometown of the Okanagan, BC. So, I hit the open road and found my way to Richmond Honda where I met an amazing salesper More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Zhang, Queenie Tong
July 27, 2021

This is the third time I've brought in my car for servicing at Richmond Honda. And two of the three times I've come here they've had issues with them and my warranty company, which is third-party I d More

by Naomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
July 09, 2021

I brought my car in for a maintenance service and I was very frustrated about my car condition while it was returned to me. My car was very dirty with grease and dirt from the repair when I picked up my c More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy in Service Department
Jul 21, 2021 -

Richmond Honda responded

Hello, we're very sorry to hear about your interactions with our service department, we care about our customers, and want every customer walking away feeling satisfied with our level our service. We understand your disappointment in our complimentary wash, and that the car was returned to you in less than satisfactory condition. We apologize, and have passed your review to our service manager. We will take better care moving forward that cars are returned to customers in a clean manner. We hope we can make it up to you, and we invite you to reach out to our fixed operations manager, David at 604.207.1888 for a face-to-face chat, or email david.simpson@richmondhonda.com.