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Autoline Toyota

Niagara Falls, ON

4.8
78 Reviews

6030 Thorold Stone Rd

Niagara Falls, ON

L2J 1A2

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78 Reviews of Autoline Toyota

May 24, 2024

We were extremely satisfied with the excellent customer service that we received from Rachel Balak from Autoline Toyota when we recently purchased our 2022 Toyota Highlander. Rachel was very knowledgeable More

by antonietta.todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel Balak
May 24, 2024

Everyone in the service department is courteous and professional. When I bring my vehicle in for regular maintenance, staff advise me on the additional work I should have done. They explain clearly More

by dianeewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dodman, Rachel Limebeer
May 18, 2024

I recently ordered a gr86 and Rachel Balak went above and beyond to make sure I could get this car. Had the option to take the vehicle in a different colour (which I declined) and Rachel continued searching More

by ryan_robinson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Balak, Kyla Olszewski
May 11, 2024

Rachel Balak was exceptional. I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriou More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel Balak, Sales. Kyla Olszewski, Business Mgr
May 02, 2024

Brought my van in for Spring maintenance and Kyle from the service department asnwered all my questions. I am always satisfied with the service. Great communication and friendly staff More

by yvonne.kilchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from Service Department
April 26, 2024

Just purchased my first car at Autoline with the help of Rachel and Kyla. They were both exceptional - they answered all my questions and made it a great experience. More

by Cassandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel B
April 14, 2024

Rachel Balak is an excellent resource for Autoline. Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicl More

by Toyota lovers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Balak, Kyla Olzewski
February 04, 2024

Rachel Balak was an absolute gem! She went above and beyond to help me find the perfect car to fit my needs. Highly recommend to anyone car shopping ! More

by Sharonethier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Balak
January 13, 2024

Excellent customer service with friendly staff. Nice waiting area. Very efficient. Easy, online booking for service. More

by Carolyn Pezzullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dodman, Rachel Limebeer
December 13, 2023

I've always had a great experience with Autoline. The staff is friendly and ready to answer all my questions. Very accommodating. Thanks especially to Amadeo and Kyle and, of course, the mechanics th More

by fhsec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amadeus, Kyle
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