"I wanted to update my previous bad review. Trevor Button got involved and there was an immediate change in attitude. He appoligized and took responsability for the dealership. Took the car back and made it right. What more can I say, as long as he is there we will be happy to deal with Star Motors."
"I took in my Smart car with one dim headlight. Lone Star Mercedes service said that the headlight unit itself was faulty and needed replacing. I declined the $650 repair, took it home, and tightened some grounds at the battery. The light brightness was restored. Service manager claimed my fix was not conclusive, which may be true - but clearly their diagnosis of malfunction in the headlight isn't accurate, or else it wouldn't have gone bright again. "