smart Service Centre Reviews

"This dealership has the worst customer service I have ever had at any car dealer. I bought a used 2016 Smart car from them and took it in for service. They damaged my door, hood, windshield wipers and broke the windshield. They also had my car for 8 weeks in the shop to try and repair the damage their service department caused. I was driving down the road at 70mph and the sun visor fell off and lodged in the Steering wheel and almost cause me to have an accident. After all of that I had asked them about canceling my extended warranty due to my lack of confidence in their service department and Daniel the service manager said I’d get back the $2000 I paid. Now Alejandro Sandoval in the finance cancelled it and said I would only be getting back $380. This is not acceptable. This is the worst dealership I’ve ever encountered in my life. "

"Staff was kind, accommodating and very friendly easily able to make an appointment. Waiting for vehicle was enjoyable experience where I was able to get work done "