derrick howard | Page 17
Assistant Service Leader
Toyota of Tampa Bay
1101 East Fletcher Avenue
Tampa, FL 33612
Dealership Experience
5 yrs, 1 mo
Industry Experience
25 yrs, 3 mos
321 Reviews
Write a Review321 Reviews of derrick howard
November 04, 2024
There was some intial confusion up front, but the team of Derrick, Elga, Brynn, Thierno took the time to make sure that everything was Correct. They followed up and made sure I was happy at the end as wel Derrick, Elga, Brynn, Thierno took the time to make sure that everything was Correct. They followed up and made sure I was happy at the end as well. The people here are fantastic. More
Other Employees Tagged: Thierno Bah
October 30, 2024
Thank you Derrick, service advisor, for your help. Jose and sales team for finding the right truck; and your amazing team mechanics for their advice and support of my purchase; Spencer your knowledge Jose and sales team for finding the right truck; and your amazing team mechanics for their advice and support of my purchase; Spencer your knowledge was immensely helpful in making this decision. What a great team at Toyota of Tampa Bay. More
Other Employees Tagged: Jose Martinez , Spencer Hall
October 30, 2024
I have never had a problem coming there with an appointment or customer service is always a pleasure. And Derrick always looking out for you making sure everything go well. appointment or customer service is always a pleasure. And Derrick always looking out for you making sure everything go well. More
October 29, 2024
I Came 10/27 and Had an quick and amazing service with Derrick howard princess tiant miami fl. They took care of me right away bc i had to come back and in from my previous visit Derrick howard princess tiant miami fl. They took care of me right away bc i had to come back and in from my previous visit More
Other Employees Tagged: princess tiant miami fl ( different location) on duty that day
October 28, 2024
Derrick Howard was very helpful and listened to my concerns regarding my car buying experience as I was sold a vehicle without it being detailed to removed embedded dirt - passenger rear door doesn’t concerns regarding my car buying experience as I was sold a vehicle without it being detailed to removed embedded dirt - passenger rear door doesn’t open ( huge safety issue for my child ) there’s broken glass in my rear door from previous damage before I purchased the vehicle and the driver side brake light doesn’t work and I guess they didn’t want to repair a measly $300 part - that salesman Mohamed can not be trusted and a man not being upfront with a woman buying a vehicle is weird behavior to me. Derrick Howard is the only one who offered to fix the issue and offered to see what the manufacturer warranty or the warranty I PURCHASED could do. I guess there are a tiny bit of good people who exist there bc my issues were ignored by the rest. More
October 25, 2024
I consider Toyota of Tampa Bay a trusted place for car repair and maintenance services. However, I observed it is a. Bit more expensive for repair than other dealerships. repair and maintenance services. However, I observed it is a. Bit more expensive for repair than other dealerships. More
October 25, 2024
I had a frustrating experience with the service department. I drove 30 minutes in the morning after being assured that my truck would be ready by 7 a.m. only to find out it wasn’t ready at all. Whe department. I drove 30 minutes in the morning after being assured that my truck would be ready by 7 a.m. only to find out it wasn’t ready at all. When I arrived, the staff casually mentioned, “You have a rental car,” without any further explanation. After leaving, I had to call back just to get an update, which felt very unprofessional. Overall, my service advisor was unhelpful and lacking in communication. I expected much better service given the circumstances. More
October 23, 2024
The Service Person Derrick was very professional and concerned. The work was fast and accurate. The Uber service was on time going and coming back. Very satisfied. concerned. The work was fast and accurate. The Uber service was on time going and coming back. Very satisfied. More

