Zubair Ali
Zubair Ali at Norm Reeves Hyundai of Irving

Zubair Ali

Service Manager

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

Contact Me
4.8
13 Reviews
4.8

13 Reviews

Write a Review

13 Reviews of Zubair Ali

October 17, 2025

Dealership Rating
Employee Rating

Bryan is the best, very helpful & through. Would recommend all of my family & friends. Thanks. More

by JAMES.STORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Norm Reeves Hyundai of Irving responded

We’re so glad to know you had an excellent experience! Thank you for giving Bryan and the team something to celebrate as we start the week. We’re here whenever you need us, so feel free to reach out anytime!

October 16, 2025

Dealership Rating
Employee Rating

They had my car for a month for a transmission issue. The first diagnostic and repair did not solve the problem ended up having to have a new transmission. The delay was too long and being told one of th More

by Plebedevs65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie, Jacob

Oct 17, 2025

Norm Reeves Hyundai of Irving responded

We appreciate you sharing your feedback with our team. Reviews like yours help us see what our strengths are, as well as how we can keep improving to make service smoother and easier. We hope to see you again soon so we can deliver even more fantastic service!

October 14, 2025

Dealership Rating
Employee Rating

Took 2 weeks to c/w TSB. Popping noise still in w/shield.I also have a new door ding More

by jdlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue , Jacob

Oct 15, 2025

Norm Reeves Hyundai of Irving responded

Some car repairs can feel like a tricky puzzle, and we’re determined to fit all the pieces together for you. We’ll continue to solve the mystery of the popping noise and any new door dings to ensure your vehicle is complete. Feel free to call or email us for a status update!

October 04, 2025

Dealership Rating
Employee Rating

Treated fair, with dignity and good follow up with the extra Mats I needed. Im pleased with my new Santa Fe More

by neal.wagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue

Oct 06, 2025

Norm Reeves Hyundai of Irving responded

Finding the right car experience is a little like a treasure hunt, and we’re glad the X marked the spot for you! Neal, your new Santa Fe and those extra mats sound like a perfect haul. We’re thrilled you’re enjoying your new ride and appreciate your kind words about the team’s care.

September 05, 2025

Dealership Rating
Employee Rating

This was the best experience buying a car we have ever had! Would refer anyone to yall. More

by moford88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Martin Trevino, Kenny Pham , Lou Margetis

Sep 08, 2025

Norm Reeves Hyundai of Irving responded

Amazing! Hearing “best experience” makes the whole team beam. We appreciate you trusting us enough to recommend friends and family. That’s the highest praise. If anyone you send wants the VIP treatment, we’ll show them why you were impressed.

September 02, 2025

Dealership Rating
Employee Rating

Very friendly and very professional. If the need ever arises I will use them again More

by techmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Martin Trevino, Kenny Pham , Jennifer Stapleton

Sep 02, 2025

Norm Reeves Hyundai of Irving responded

Hi there, we're happy to hear that our team has earned your trust! We aim to deliver the type of service that keeps customers coming back. If you need anything else, just let us know! Thank you.

August 29, 2025

Dealership Rating
Employee Rating

My experience at Norm Reeves was nothing short of excellent. It’s obvious that Daniel loves his job, it felt personal. Unlike previous encounters I’ve had purchasing vehicles, I didn’t feel like I wa More

by 02kimavila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

Norm Reeves Hyundai of Irving responded

Your review is the coziest kind of compliment. Thank you! Daniel stitched together patience, kindness, and clear answers so your visit felt warm and personal. We’re thrilled your car-buying experience was memorable, and you'll always be part of the family.

August 20, 2025

Dealership Rating
Employee Rating

Very friendly and very professional. If the need ever arises I will use them again. More

by SCEELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Norm Reeves Hyundai of Irving responded

We’re thrilled you felt both welcome and well taken care of. Consider us your go-to team. Whenever you need us next, we’ll be here with a smile and a plan.

August 20, 2025

Dealership Rating
Employee Rating

After going to Freeman Hyundai for many years (and many cars), I’m happy to report I receive the same great support and attention from Norm Reeves Hyundai. I hope to continue bringing in my Santa Cruz for More

by j.a.richins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Norm Reeves Hyundai of Irving responded

We love that you feel right at home with us! Thanks for bringing your Santa Cruz into the family. We’ll keep delivering the same care so it stays a long-term relationship. See you for many miles and many services to come!

August 15, 2025

Dealership Rating
Employee Rating

This is a reliable service center. I just don't know what happened this last time. When I had my horn fixed and find myself without a horn again a few months out. More

by chanaus911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davig Hogue, Martin Trevino, Kenny Pham , Jennifer Stapleton, Jesse lopez

Aug 18, 2025

Norm Reeves Hyundai of Irving responded

Our team understands your frustration, and we'd like to speak with you further about your experience at our service center. Please reach out to Ken Demarest, Service Manager, at Kenneth.demarest@normreeves.com whenever you have a moment.

1

Dealership Inventory (457 Vehicles)

new 2026 Hyundai Sonata car, priced at $29,135
2026 Hyundai Sonata
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Elantra car, priced at $27,442
2025 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $31,037
2025 Hyundai Tucson
new
Hampton Gray exterior
Unknown
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $29,900
2025 Hyundai Tucson
new
Phantom Black exterior
Unknown
Front-wheel Drive
new 2026 Hyundai Sonata car, priced at $29,135
2026 Hyundai Sonata
new
Aero Silver exterior
Automatic
Front-wheel Drive
new 2025 Hyundai TUCSON Hybrid car, priced at $35,359
2025 Hyundai TUCSON Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive