Zeke Howes | Page 13

Dexter and Zeke were very helpful. Very easy experience. Would highly recommend to anyone looking for new car Very easy experience. Would highly recommend to anyone looking for new car More

by brian.satz Verified Customer Verified Customer

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I was able to buy a great truck at a fair price. Both the salesman and the finance guy worked hard to get our deal done. Both the salesman and the finance guy worked hard to get our deal done. More

by bearbrewer Verified Customer Verified Customer

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Don’t trust 5 star reviews. Buyer beware! If negative stars could be a thing, they would get -10! Honestly, we were gullible and trusting that the salesman at this dealership ha Buyer beware! If negative stars could be a thing, they would get -10! Honestly, we were gullible and trusting that the salesman at this dealership had our best interest in mind. We were buying our first NEW CAR EVER and he made us feel like he had our back. We are just simple hardworking folks and proud of it, our oldest daughter works in real estate and always wants the best for her clients working for them to find the best deal, because she knows every penny counts for them. She paid for college waiting tables! Our youngest, and her incredible husband are serving our nation in the Air Force/government, they have a beautiful new born girl that my wife and I love, and try to buy clothes and practical needs with any extra money we have. Please, don’t be naïve, like we were. The salesman at this dealership acted like he understood our personal situation and that he was here for our best interests. It’s xxxxxxxx, honestly! I’m ashamed to have believed these snake oil salesman. After approximately 6 hours of being worn down in a cubicle, which is my fault for not walking out of the building to think better, I ended up suffocated and brain dead! They quoted us a price of 37K for a Toyota Corolla Cross XSE Hybrid, which, honestly we loved. However, once we were at the Financial Management person, Zeke. Spelling? Computer desk pen, "wand” in hand. This financier, who says he worked in his position for MANY years at this dealership, possibly robbing people? The purchase, sky rocketed to 42k from 37k, which we were originally Quoted by Zeke and salesmen now with a 9.5% interest rate! Zeke tried to show us the quote of 37k that we were given but spun numbers like a spider, ending up at approximately 42k or more! Zeke and the salesman assured us we could refinance with our bank in 6 months at a lower rate. This WAS TOTALLY A LIE! It’s all SMOKE and MIRRORS. CHASE doesn’t finance cars! If he CARED, he would have told us the truth about refinancing! He xxxx WELL KNOWS the local bank policies of financing! I would assume after years of doing his job, he knows all the banks in the area that refinance or don't vehicles. So MUCH for the BEST interest of customers! We are ashamed and embarrassed that we were so trusting, and now distressed, that we were “legally” robbed by this dealership! Also, we turned in a 2022 Toyota Camry in great condition, that we leased from this dealership with under 36k miles, that same day. They WILL make money on this vehicle! Yes, they WAVED the early turn in fees, they basically bought a new vehicle for18.5K, which the way, they are still billing us the monthly lease payment! Which they own! The bill is presently being contested by our bank. We are of course being billed for the new vehicle as well, paying a 9.5% interest THAT we were informed of after the purchase! Zeke HUNG UP on our daughter when she called him to ask how he could justify charging such OUTRAGEOUS fees, interest and overall prices that he did! He said that it’s OUR FAULT and it’s OUR CAR NOW! He said he didn’t know what bank we used and that he was too busy to talk! IF HR CARED he would’ve asked us what bank we used and check about refinancing options! IF YOU WORK HARD, which my wife and I really do and I’m SURE YOU DO as well, be VERY careful to not get ripped off and SCAMMED by these smooth talking 🐍. Broken hearted! Father and Grandfather. UPDATE!!!! 11/29/2024 Craig a “sales manager” and Jerry a finance manager tried HALF HEARTEDLY to get a hold of us during “REGULAR FOLKS “work hours. I couldn’t answer my phone because I was working. My company frowns on phone use! JERRY, an ex Marine IS RADIO SILENT! when we tried to follow up CRICKETS. Craig, THE "sales manager" does not follow up after our MULTIPLE attempts to call. We get voicemail and associates saying they are busy! We have given both email and phone #'s of my wife and I, as well as voicemail messages. SILENT! They seem to NOT WANT to do what is right b More

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I wish I could give this dealership 0 stars. On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance o On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance of 36,000 miles. As part of the deal, we traded in our 2023 Lexus GX 460, which was appraised at $55,000. At the time, the payoff amount for the Lexus was $50,789. The dealership agreed to allocate $2,546 from the trade-in value as a down payment for the Tacoma and issue a check for the remaining balance. After completing the initial paperwork and taking possession of the Tacoma, the dealership contacted us a week later, demanding that we re-sign the documents. We were told that the Lexus payoff would not be processed unless we complied. Despite the pressure and inconvenience, we re-signed the necessary documents on October 11, 2024, after Lexus charged us for the monthly payment due to the delay in payoff. On October 25, the finance manager confirmed that all paperwork was finalized and instructed us to begin making payments for the Tacoma. However, on November 1, the same finance manager informed us that the accounting department was just beginning to process the Lexus payoff and our refund check. We finally received the refund check on November 11, 2024—nearly two months after the lease began. Upon contacting Lexus on November 11, we learned that the vehicle payoff had still not been processed. Under Florida law, dealerships are required to pay off trade-in vehicles within 10 business days, a deadline this dealership has far exceeded, even after the updated paperwork was signed. More

by FARAZ.PERVAIZ Verified Customer Verified Customer

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I always have a great experience working with the crew at this Dealership. Zeke is the absolute King!!!! And his crew were beyond helpful the entire time I was anxiously waiting the 44 days for my new vehicl this Dealership. Zeke is the absolute King!!!! And his crew were beyond helpful the entire time I was anxiously waiting the 44 days for my new vehicle to arrive. Zeke, Darryl & Jonathon gave TOP NOTCH!!!!!! More

by candice_lynn27 Verified Customer Verified Customer

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Al Hendrickson Toyota is the best dealer for people who want to buy a car to visit great places great people good service want to buy a car to visit great places great people good service More

by wiseline8430 Verified Customer Verified Customer

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We came to test drive a car but ended up buying a pre-owned vehicle we love and trading in our older car. The service was exceptional. It was the best experience we have had buying a vehicle. JanCarl pre-owned vehicle we love and trading in our older car. The service was exceptional. It was the best experience we have had buying a vehicle. JanCarlos España was very professional, patient and attentive. He patiently answer our 101 questions and walked us through the entire process. He is a fine young man. We left with the insurance transferred, the registration done, and the car detailed. Sales and financing departments were courteous and efficient. The only delay was getting the new car's tank filled with gas. Apparently a lot of cars were sold that day and the designated person had too much for one person to handle.A good experience overall. Five starts for JanCarlos! More

by gene.wilson Verified Customer Verified Customer

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Hector our sales rep did a fantastic job helping me find the right car for my daughter as she had accident and wrote off her car. Zeke in finance was really helpful as well. Highly recommend Hector and your the right car for my daughter as she had accident and wrote off her car. Zeke in finance was really helpful as well. Highly recommend Hector and your dealership. Won't service our car anywhete else. Thanjs again More

by BRIANCTOBIAS1836 Verified Customer Verified Customer

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I had a great experience. Everyone was very courteous and professional. They were patient, understanding, and catered to my needs, which allowed me to walk away with the best Everyone was very courteous and professional. They were patient, understanding, and catered to my needs, which allowed me to walk away with the best deal. More

by rj Verified Customer Verified Customer

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Long waits. Dealing with multiple agents. No continuity. Employees poorly trained. Asked to sign papers that did not apply to me. Dealing with multiple agents. No continuity. Employees poorly trained. Asked to sign papers that did not apply to me. More

by pedromi36 Verified Customer Verified Customer

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