Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville

Zack Perez | Page 4

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
98 Reviews

Hi, I’m Zack! I’m the Finance Director at Sam Pack’s Five Star Ford Lewisville, where I’ve been part of the team since April 2014. When I’m not at work, I love spending quality time with my family. The part of my job I enjoy most is helping people put their dreams in driveways. Philosophy: “Good, better, best — never let it rest until your good is better and your better is best.”

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

5.0

98 Reviews

Write a Review

98 Reviews of Zack Perez

March 07, 2024

Dealership Rating
Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon, Alex Ruiz

Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 02, 2024

Dealership Rating
Employee Rating

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. More

by Christian D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed , Hugo Peralta-Bustos

Mar 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Christian, on your latest purchase at Five Star Ford Lewisville. We are committed to providing exceptional service and ensuring your satisfaction throughout your ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. Thank you for you loyalty! Best regards, Kelly Blackwell, General Manager

March 01, 2024

Dealership Rating
Employee Rating

Great customer service, easy financing, always willing to the extra mile to help out customers! More

by eddierosasjr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed , Misty Collins, Xavier Perez

Mar 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Eddie, We extend our thanks for choosing Five Star Ford Lewisville for your automotive needs. Your trust is truly appreciated, and we are honored to have had the opportunity to assist you in finding the perfect vehicle. Reach our team at 972-221-2900 if technical or care questions arise. We look forward to serving you in the future and hope you enjoy every moment with your new Ford. Sincerely, Kelly Blackwell, General Manager

February 28, 2024

Dealership Rating
Employee Rating

The sale rep and financial rep were extremely helpful with my needs in finding the ideal vehicle for me. Very respectful and professional, they did a great job in being forthcoming with the purchasing p More

by ignatiusjones78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lane Walters, Nick

Feb 29, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, ignatiusjones78, for shopping at Five Star Ford Lewisville. We focus on getting our customers what they want. As you begin enjoying your Ford, reach Zack, Lane, or me at 972-221-2900 with questions. Customer satisfaction continues long after the sale. Best regards, Kelly Blackwell, General Manager

February 19, 2024

Dealership Rating
Employee Rating

It’s Xavier is amazing person a person that listens to you a person that understands what your needs are and not pushes his needs but treat you like family at least the way family should be treated. I lov More

by Ami.wolverton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz , Matthew Jackson, Xavier Perez

Feb 19, 2024

Sam Pack's Five Star Ford Lewisville responded

Ami, Thank you for your recommendation of Xavier and Five Star Ford Lewisville. Our sales and service team are committed to helping you enjoy your Ford. Reach us at 972-221-2900. You are family at our dealership and we are readily available to you. Best regards, Kelly Blackwell, General Manager

February 16, 2024

Dealership Rating
Employee Rating

Xavier is fantastic, he is very knowledgeable about his job and the car's. He's easy to talk to and really seems to care. He has called and checked in on me multiple times. And always remembers both my nam More

by Pac-Man87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Feb 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Pac-Man87, Congratulations on your new Ford. We love hearing directly from our customers, so feel free to reach out directly to Xavier with any questions at 972-221-2900. Thanks again for being part of the Five Star Ford Lewisville family! Best regards, Kelly Blackwell, General Manager

February 01, 2024

Dealership Rating
Employee Rating

Madi Northington was my first contact and sales advisor. She texted me two very informative videos, which really impressed me and gave me confidence that she knew the vehicle. After the test drive she showe More

by John Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Blackwell, Madison Northington

Feb 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, John, for supporting Madi and endorsing Five Star Ford Lewisville. We are focused on helping you totally enjoy your Explorer Limited. Stop by or call 972-221-2900 with technical or care questions. Best regards, Kelly Blackwell, General Manager

December 28, 2023

Dealership Rating
Employee Rating

Dealership was great! Salespeople were SO helpful and not pushy at all. They are really there to help you find your vehicle within your budget! More

by Sofi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cox, Madison Northington

Dec 29, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Sofi! Should you require additional assistance, please feel free to contact us at 972-221-2900. We are here to assist you and hope to be your preferred dealership for all your automotive requirements. Enjoy your new ride! Thank you, Kelly Blackwell, General Manager

December 28, 2023

Dealership Rating
Employee Rating

Very good service, they were patient un helping me find the right vehicle. Moe was an excellent sales person. Very professional, great knowledge in card More

by iameddysun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Albasha, Cory Spillman

Dec 29, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations on your new Ford, iameddysun! Your trust in Moe and Five Star Ford Lewisville is greatly appreciated, and we are committed to ensuring your satisfaction continues long after your purchase. Give us a call at 972-221-2900 with questions any time. Thank you, Kelly Blackwell, General Manager

December 21, 2023

Dealership Rating
Employee Rating

The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

by jackson.cynthia43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor , Tom Andrews, Jeff Casella

Dec 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Cynthia on your new Ford! Customer satisfaction and excitement are goals at Five Star Ford Lewisville. Thank you for your kind support and please reach us again at 972-221-2900. Enjoy your ride! Best regards, Kelly Blackwell, General Manager

...
4
...

Dealership Inventory (338 Vehicles)

new 2026 Ford Bronco car, priced at $62,617
2026 Ford Bronco
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $64,662
2025 Ford Bronco
new
AZURE GRAY MET TRI-COAT exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $33,977
2025 Ford Bronco Sport
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $41,405
2026 Ford Ranger
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $54,450
2026 Ford Bronco
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $31,731
2026 Ford Mustang
new
SHADOW BLACK exterior
Automatic
Rear-wheel Drive