Zack Imam

The Service Center is great the only two complaints I have are 1. When I tell them I only want oil change stop trying to get me to do other services. 2. No longer being open on Saturdays, it makes it har have are 1. When I tell them I only want oil change stop trying to get me to do other services. 2. No longer being open on Saturdays, it makes it hard on people who work 815 Monday thru Friday. More

by mrsraws Verified Customer Verified Customer

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I had an excellent experience working with Jeremy Cash. From start to finish, he was friendly, knowledgeable, and never pushy. He took the time to answer all my questions and helped me find the perfect SUV From start to finish, he was friendly, knowledgeable, and never pushy. He took the time to answer all my questions and helped me find the perfect SUV within my budget. I appreciated his honesty and how smoothly everything went. I highly recommend Jeremy Cash to anyone looking for a stress-free car buying experience. More

by Cupcake87 Verified Customer Verified Customer

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Exceptionally skilled, highly proficient, and diligently dedicated. Thank you for helping me. I recommend this dealership to anyone. dedicated. Thank you for helping me. I recommend this dealership to anyone. More

by Dcdriver Verified Customer Verified Customer

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They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finally fixed total bill was over $4000 and they didn't offer any type of rebate and inly a very small discount for the lack of follow through. A rebate or some type of olive branch would have gone a long way to providing some piece of mind More

by ANTHONY DAWE Verified Customer Verified Customer

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They were very professional and eager to assist me in my needs. Such an amazing team. needs. Such an amazing team. More

by Frank Verified Customer Verified Customer

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First time buying a car in 15 years, great experience. They were friendly and responsive They were friendly and responsive More

by scottbush2919 Verified Customer Verified Customer

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My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called multiple times but never got through. I spent over 1,000$ in rentals just for the business days for nothing to be done. More

by Kylesmith84 Verified Customer Verified Customer

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This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs professional. I always bring my car here for any service needs More

by millerjamek Verified Customer Verified Customer

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Serra has always treated me with respect and completed the work in a timely manner. the work in a timely manner. More

by djbaker340 Verified Customer Verified Customer

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I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81 Verified Customer Verified Customer

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