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Zack Beserock
Zack Beserock | Page 20
Service Advisor
Phillips Buick GMC
2160 US Hwy 441-27
Fruitland Park, FL 34731
210 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
17 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
210 Reviews
Write a Review
210 Reviews of Zack Beserock
June 16, 2024
Thank you, Phillips for the good service. I appreciate everything Technicians did for me and the nice Service writers! I appreciate everything Technicians did for me and the nice Service writers! More
by gordongoulet
Verified CustomerOther Employees Tagged: Jim Berlin, Kiley Anderson
June 03, 2024
Problem was fixed. Not being able to make an appointment and just having to wait and see how long it will take is not a good plan for those of us who work. Not being able to make an appointment and just having to wait and see how long it will take is not a good plan for those of us who work. More
by KDRN
May 31, 2024
Great service, Blake Kelly always points me in the right direction. We’re lucky to have this great company in our hometown. direction. We’re lucky to have this great company in our hometown. More
by bryan74
Other Employees Tagged: Kiley Anderson , Blake Kelly
May 30, 2024
Kylie did a great job getting our Canyon fixed in record time. He even check to make sure the radio was covered by the extended warranty time. He even check to make sure the radio was covered by the extended warranty More
by flrvnanadlg
Other Employees Tagged: Jim Berlin, Kiley Anderson
April 25, 2024
Dealership was east to do business with. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. More
by dmolson12
Other Employees Tagged: Fred "Coach" Allen
April 18, 2024
Zack was great but GMC can't supply an engine for my truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. L truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. Like covering the cost of labor. I've have had Cadillac and had all kind of engine problems. Sorry to say I will never purchase another chevy gmc or cadillac's ever again. More
by Bob
Other Employees Tagged: Zack
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