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Zack Beserock
164 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
17 yrs, 3 mos
Industry Experience
17 yrs, 3 mos
Languages Spoken
English
164 Reviews
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164 Reviews of Zack Beserock
August 23, 2025
Zack seems like good associate and was nice to deal with. He was professional from the first encounter . I was disappointed to find out that after scheduling an appointment three weeks out for a transmissio He was professional from the first encounter . I was disappointed to find out that after scheduling an appointment three weeks out for a transmission flush the day of my appointment they couldn’t perform the trans service because they didn’t have Al of the parts needed. I drive from Ocala and have to leave my truck and do not have a people available to bring me back and forth. I hope they will offer me a loaner on my return visit. . More
by Ctrotti66
Verified Customer
August 13, 2025
This dealership went above with the customer service all the way from our salesman Darren to JD in financial support. They have a great team. the way from our salesman Darren to JD in financial support. They have a great team. More
by MAMCLINTOCK58
Other Employees Tagged: Jim Berlin, Kiley Anderson , Darren
August 10, 2025
Scott makes buying and trading in a car a flawless and fun experience for sure!!! fun experience for sure!!! More
by lesherman10
Other Employees Tagged: Scott Hall, Jim Berlin, Kiley Anderson
July 26, 2025
Always friendly and helpful. No appointments required,prompt service. Only place I take my vehicle. No appointments required,prompt service. Only place I take my vehicle. More
by bsaylor244
Other Employees Tagged: Jim Berlin , Keith Frees
July 26, 2025
I had a great experience buying my 2021 Honda CR-V. The negotiation was quick, transparent, and stress-free. The negotiation was quick, transparent, and stress-free. More
by Lacen
Other Employees Tagged: Gary Osteen
July 22, 2025
We were stranded when our car broke down. Phillips Buick had a reputation for being honest and trustworthy. That made me feel better. My car was repaired and is now back on the road. Thank yo Phillips Buick had a reputation for being honest and trustworthy. That made me feel better. My car was repaired and is now back on the road. Thank you for your service. More
by Michelle
Other Employees Tagged: Jim Berlin, Kiley Anderson
July 18, 2025
I was very impressed with your service dept. and the gentleman that helped me out so quickly. I believe his name was Zak, but not sure. He got right on the problem and service fixed it right aw and the gentleman that helped me out so quickly. I believe his name was Zak, but not sure. He got right on the problem and service fixed it right away. Ive been having problems with the temperature houseing since I purchased the car. Just couldn’t ever get to a dealer when the problem was happening. And so thankful for the speedy service, as i was going to pick up my elder mother from the hospital. You will get my business again when i need service again. Thank again. More
by poohneal
July 18, 2025
Excellent great service good people worth visiting. They only place I get my vehicle serviced They only place I get my vehicle serviced More
by MARYBETH3
Other Employees Tagged: Darrin Grant
July 05, 2025
Very prompt on fixing my car. And shuttle service was great and very friendly helpful And shuttle service was great and very friendly helpful More
by auersusanp
Other Employees Tagged: Jim Berlin, Kiley Anderson
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