Zachary Ott | Page 18

From start to finish everyone at city Chevrolet was very helpful in helping me get into a new Silverado. My salesman Zach Ott was able to answer all my questions/concerns that I had during the process and w helpful in helping me get into a new Silverado. My salesman Zach Ott was able to answer all my questions/concerns that I had during the process and was able to help get me in the right vehicle. Would recommend anyone that I know go to him and the rest of the city team. More

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Zachary and Travis were very professional. The team made the experience go very smoothly from start to finish. We found an amazing truck and had a great experience all around! The team made the experience go very smoothly from start to finish. We found an amazing truck and had a great experience all around! More

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Very friendly! Very professional! Quick and efficient process! Would highly recommend visiting City Auto Mall in Columbia City, IN. Very professional! Quick and efficient process! Would highly recommend visiting City Auto Mall in Columbia City, IN. More

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After putting down $2500 security deposit for a pick up truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper work and contract, the dealership refused to give me my money back after they told me that if I wasn't ready they would refund me. The contract had errors and discrepancies all over it , used the wrong sources of income after I told them to correct it, charged me for tires on a truck I do not own, and after I told them I didn't want to the truck with all these errors and bad information, they put the truck back on the lot a few days later and lowered the price $4000 of the price I was originally quoted. They proceeded to call me a child and a baby due to the fact I didn't want to go through paper work that was wrong. So insulting me and lying to me about the price and then lowering it even more that my $2500, that clearly tells you there is something wrong with this company. I had to report them to the BBB, Secretary of State Dealership Division, The Ford Motor Company and my credit card company. Stay away from this dealership they are full of thief's, scam artists, liars and swindlers. More

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We purchased a vehicle and had it shipped to Texas. All of our points of contact (used car sales and sales mgt. and finance) were professional and friendly and functioned well as a team. Wasn't expect All of our points of contact (used car sales and sales mgt. and finance) were professional and friendly and functioned well as a team. Wasn't expecting the required added coating charge. It wasn't mentioned until I was presented with the final numbers and felt like a dealer gimmick...not the fault of the employees. So A+ to the team and questionable practices to the coach. More

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Hi was very disappointed that this dealer lied to me about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it was 2,000 plus the negative equity on my car so it was now 6,000. I told the manager no and then he got mad and treated me like a jerk. Not only that the online guy named Zach also lied to me saying yeah we are short on Chevy cruzes would you be willing to sell your to us and then I got there and they said no we are not. Based on how the conversation went it looks like Zach was only interested in getting me to the dealer by any means necessary even if that met lying to a customer. More

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Dealership took good care of me, as I came from a different state, they picked me up from the airport and sped up the paperwork process so that I could get on the road back home! different state, they picked me up from the airport and sped up the paperwork process so that I could get on the road back home! More

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Fast great experience. Thank you Jimmy for taking care of me and my wife. Will be back when we decide to get an electric f150. me and my wife. Will be back when we decide to get an electric f150. More

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Kylee was very knowledgeable and up front about everything No BS. She was kind and got it done with no pressure. The staff were also friendly and helpful. Thank you Kylee and the team!!! everything No BS. She was kind and got it done with no pressure. The staff were also friendly and helpful. Thank you Kylee and the team!!! More

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