Zach Roberts
Zach Roberts at Manly Honda

Zach Roberts | Page 6

Service Manager

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
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59 Reviews

With over 20 years in the retail automotive business, I have a vast knowledge of overall service and repairs for both Import and Domestic vehicle makes. Prior to the service industry, I was a Corrections Officer in the State of Nevada and also was a Quality Control Lieutenant for a Private Security company in charge of of both property patrols and armed alarm response for both business and residential clients. I enjoy fishing, music, and most team sports. Like all of our employees at Manly Honda, I strive to make the customers Service experience as smooth as possible and value input from all customers. Please feel free to contact me here at the dealership at (707) 535-1136 or email: zroberts@manlyauto.com shall the need arise. We thank you for your business and we look forward to serving you again in the future.

Dealership Experience

6 yrs, 3 mos

Industry Experience

25 yrs, 11 mos

Specialties & Trainings

Toyota Certified

Chrysler Jeep Dodge Ram Service Management and Customer Service Certified

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59 Reviews

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59 Reviews of Zach Roberts

November 12, 2020

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Employee Rating

We chose Manly specifically for the service. We are pleased so far and look forward to the same level of service in the future. Thank you. More

by JOHNSCHILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Timms

November 05, 2020

Dealership Rating
Employee Rating

Major help in a stressful time. I needed a last minute rental and they were on top of it! Amazing and hard working people. Recommend!! More

by rebekahjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , Jennifer Crouch

October 12, 2020

Dealership Rating
Employee Rating

Traceee provided me with the best service ever, last Monday, October 5th! I was 100% satisfied and then some! Tracee really went above and beyond the call to take care of me and all of my service needs! More

by rgomes1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr , Carlos Gonzalez, Jesus Jimenez, Jesse Martinez, Tracee Olibas, Bill Robertson, Ron Timms

October 09, 2020

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Employee Rating

Zach and Susan, thanks for contacting me the soonest you Zach and Susan, thanks for contacting me the soonest you found out about my concerns. Denise is such a great help in getting me a loaner car quickly. More

by Mitch1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , Susan Geasland, Jesus Jimenez

September 10, 2020

Dealership Rating
Employee Rating

Everyone in the service department is awesome and helpful. Got my car serviced for an oil change and some filters and had a thorough explanation. Thank you!!! More

by dudewiththebluetyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice , Jennifer Crouch, Nicholas Hatch, Jesus Jimenez, Chris Reid, Bill Robertson, Ron Timms

May 31, 2020

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Employee Rating

The pick up and delivery service is great!! Spent a few minutes on the phone to iron out some details and they took care of the rest. I hope to see this type of service continue in the future. More

by Sonoma2020
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky , Jennifer Crouch

May 01, 2020

Dealership Rating
Employee Rating

They have treated me exceptionally well and keep my vehicle in excellent working order. I'm very happy with their service department. Thank you much More

by annette self
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Crouch, Jesus Jimenez, Tracee Olibas, Mary Beth Pool, Giovanni

April 07, 2020

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Employee Rating

Disgusting service from Service Dept Absolute disgusting botch of recall service on 2003 Honda Element. Have already filed complaint with Honda Corporate and will continue to file more. S More

by SPAT120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nicholas Hatch, Chris Reid, GM Jeff Dantzler

Apr 07, 2020

Manly Honda responded

Hey Spat!! We're sorry to hear that your experience did not go as planned. We appreciate you choosing us as your servicing dealer and value your input. At the same time, we hope that you were able to rectify your battery issue that was unrelated to the replacement of the air bag. A lot of things happen to vehicles that are 17 years old and have over 200k miles. As you mentioned prior, your recent ownership of the vehicle may not have in enlightened you to the full extent of issues that the vehicle currently has or will have in the near future. Let us know if we can be of assistance.

April 06, 2020

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Employee Rating

Scott took care of me and put me in a brand new 2020 Honda. Couldn't be happier with his service. Love my new car More

by 707bwolf707
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , Jennifer Crouch, Joshua Feinberg, Scott Hess, Manny Sanchez, Ron Timms, Mark Winkler

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