Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Zach Ford
Zach Ford at Toyota of Cedar Park

Zach Ford

Express Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

Contact Me
4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Zach Ford

July 29, 2025

Dealership Rating
Employee Rating

Did the work as promised. Due to a miscommunication with the shop Forman, it took 3 and a half hour to just to do an oil change and tire rotation. Zach made sure I got compens More

by Dutchguypool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

Toyota of Cedar Park responded

Thank you so much for taking the time to leave this review! We are happy to hear that your experience with Zach was pleasant, but please accept our apologies for the longer than usual wait time and dirty vehicle. We appreciate your feedback and will pass it on to our management team so we can better serve you. Happy miles!

Jul 29, 2025

Dutchguypool responded

Generic. Nothing personal. Disappointing.

June 21, 2025

Dealership Rating
Employee Rating

Zack did a awesome job keeping me updated on progress of my Rev4 thanks you More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 21, 2025

Toyota of Cedar Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Cedar Park, we look forward to having you as a valued customer for many years to come!

December 06, 2024

Dealership Rating
Employee Rating

I wish they resolved the issues during my first visit. They could triage and fix the issue in my third visit More

by omprakash.guniya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2024

Toyota of Cedar Park responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 24, 2024

Dealership Rating
Employee Rating

Toyota of Cedar Park consistently provides outstanding service, supported by a team that is reliable, respectful, and highly knowledgeable. More

by I. Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 25, 2024

Toyota of Cedar Park responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

August 22, 2024

Dealership Rating
Employee Rating

Excellent customer service. Got my car from this dealership and haven't had any issues. Advisors are friendly and helpful. More

by Vishnu P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Breed , Ivan Molina

Report | Print
Aug 23, 2024

Toyota of Cedar Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 14, 2024

Dealership Rating
Employee Rating

Service was quick and painless. I was out on time as promised. Next service is for recalls More

by brucef0671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 17, 2024

Toyota of Cedar Park responded

Thank you, Bruce, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Cedar Park.

May 30, 2024

Dealership Rating
Employee Rating

Was told that my recall appointment would consist of possibly a couple days or less and my vehicle was ready within an hour. Really happy with this shop More

by mr.victor.v.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2024

Toyota of Cedar Park responded

Victor, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 15, 2024

Dealership Rating
Employee Rating

I’ve purchased 2 vehicles from Toyota of Cedar Park. Both times the team has been helpful and hassle free. Their service department is always friendly and happy to help you. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2024

Toyota of Cedar Park responded

We are very happy to have provided you with such a positive experience, Tim! We sincerely value your business and look forward to your next visit.

May 09, 2024

Dealership Rating
Employee Rating

Service rep was very informative and helpful. We were not pressured to do everything suggested at that moment. More

by L. Crane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 09, 2024

Toyota of Cedar Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park!

April 19, 2024

Dealership Rating
Employee Rating

Very clean and comfortable waiting area with a coffee bar. Easy access service lanes. Quick Service More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Turner

Report | Print
Apr 19, 2024

Toyota of Cedar Park responded

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park!

1
2

Dealership Inventory (752 Vehicles)

new 2025 Toyota Tacoma car, priced at $42,553
2025 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
$42,553
View Details
used 2023 Toyota Tundra car, priced at $43,152
2023 Toyota Tundra
used
Ice Cap exterior
Automatic
Four-wheel Drive
$43,152
View Details
new 2024 Toyota Tundra Hybrid car, priced at $76,285
2024 Toyota Tundra Hybrid
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$76,285
View Details
used 2021 Honda Accord car, priced at $23,377
2021 Honda Accord
used
Radiant Red Metallic exterior
Automatic
Front-wheel Drive
$23,377
View Details
used 2017 Toyota 4Runner car, priced at $23,999
2017 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
$23,999
View Details
new 2025 Toyota Tundra car, priced at $66,283
2025 Toyota Tundra
new
Blueprint exterior
Automatic
Four-wheel Drive
$66,283
View Details
View All Inventory