Yesenia Sesin | Page 9

Yesenia is just great! Helpful, profesional and very efficient. Yesenia has been my Service Manager since day one with my Buick. I have nothing but good words about her se Helpful, profesional and very efficient. Yesenia has been my Service Manager since day one with my Buick. I have nothing but good words about her service! More

by cquinteros Verified Customer Verified Customer

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No customer service and the dealershsio doesn’t go above and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate release button is falling apart , which on a 3 year old truck shouldn't be happening. I have another car that’s a 2000 and has no defective parts . Sad coming from a dealership that owns a whole group of different brands in their Murgado Auto group of dealerships , goes to show you that the small dealerships and mom and pop places always beat out the corporate places in personal customer service and hospitality . I’ll buy my next vehicle in New York where I’ve never had a problem, Miami is just a dump , always was always will be , and the Murgado auto group, Brickell gmc is just fancy mirrors and a fancy building with unprofessional workers that don’t give a crap , fancy suits don’t impress me , customer service and quality care goes a lot further . My next call and email review will be to corporate to discuss this matter , as this isn’t my first bad experience with this dealership . More

by rfitzee23 Verified Customer Verified Customer

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Good afternoon thank you very much for your service have a good day and so much again shalom!! a good day and so much again shalom!! More

by cutomernoemail Verified Customer Verified Customer

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Y have a wonderful experience in this place every single time I need to go time I need to go More

by ANTONIOSUAREZ73 Verified Customer Verified Customer

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Everybody was great and very professional. Very fast answers and very fast service. Thanks Yessenia. Very fast answers and very fast service. Thanks Yessenia. More

by hansua111 Verified Customer Verified Customer

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Smooth process. Hands down a 5 star dealership. Highly recommended to all friends and family Hands down a 5 star dealership. Highly recommended to all friends and family More

by none23 Verified Customer Verified Customer

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Prefiero quedarme callado o sea mostrar Silencio interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. More

by Carlos Verified Customer Verified Customer

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Very clean, and easy service, nice people working there. I recommend them 100 %, quality guaranteed I recommend them 100 %, quality guaranteed More

by REYLUGO83 Verified Customer Verified Customer

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They had told me they changed the radio when i first reported the problem and they lied . Now its on back order . Why do I but a new car if I'm not able to get parts when I need them . When the pand reported the problem and they lied . Now its on back order . Why do I but a new car if I'm not able to get parts when I need them . When the pandemic hit gmc CEOs found a profitable solution to elevate their business and profits( taking advantage of consumer )increasing prices . Now as a result company goes on strike and consumers are paying the price . Good way of doing business . GMC response was , its on back order , whenever there were no cars , to their benefit the raise car prices . Once you buy them , its easy for gmc to clean their gandes and say they dont have them . Is this a good way of doing business . ? More

by eddy2035 Verified Customer Verified Customer

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In addition to Yesenia Sesin, Master Technician Alberto was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear understanding. Also, Yesenia and Alberto interfaced with my third-party insurance without my involvement. More

by adsofge Verified Customer Verified Customer

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