Yesenia Sesin
Yesenia Sesin at Brickell Buick & GMC

Yesenia Sesin | Page 16

Service Advisor

Brickell Buick & GMC

665 SW 8th St
Miami, FL 33130

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4.6
402 Reviews
4.6

402 Reviews

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402 Reviews of Yesenia Sesin

November 07, 2023

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Employee Rating

I recently had a battery failure on my GMC Yukon Dinali. I reach there almost 15 minutes before closing, and was told that they had no service technician. I insisted that I needed service that I was strande More

by sorrelsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Lavastida, Ralph

Nov 11, 2023

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

November 06, 2023

Dealership Rating
Employee Rating

She is very nice and has a lot of knowledge. She did everything possible to help me More

by Alex Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Brickell Buick & GMC responded

Alex, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2023

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Bad services department and not professional at all. I won't recommend it to anyone. More

by racolindres744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2023

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 31, 2023

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Es una excelente persona muy amable y atiende a los clientes súper bien tenemos que darle 100 estrellas por cómo atiende a las personas . More

by WILBERT.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sistina Vasetti , Ara Adan, Stephanie Lavastida

Nov 02, 2023

Brickell Buick & GMC responded

Wilbert, ¡gracias por destacar a algunos miembros de nuestro personal que ayudaron a hacer de esta una experiencia tan maravillosa! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

October 29, 2023

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Employee Rating

Great service. Everybody was on time as expected. Yesenia is very professional and the same the rest of the crew. More

by hansua111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grisy Salazar

Nov 02, 2023

Brickell Buick & GMC responded

We appreciate your positive review of your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2023

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Employee Rating

Great and Fast service. Price given was exactly what I paid on a transmission replacement work More

by Aryam
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dago Guzman

Oct 16, 2023

Brickell Buick & GMC responded

Aryam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

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Employee Rating

Rude, scam, incompetent, offensive, swindle, unacceptable. $180 for an oil change on a 2003 Corolla. More

by timmanning311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Andreus, Dago Guzman, Sistina Vasetti , Ara Adan, Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Stephanie Lavastida, Mario Murgado JR

Oct 16, 2023

Brickell Buick & GMC responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

October 10, 2023

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Employee Rating

The service department provided reliable and courteous service performed during the time frames promised with superior work. More

by Atandy305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Brickell Buick & GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 10, 2023

Dealership Rating
Employee Rating

Excellent service. Great personality and very helpful. Solved all problems in a timely manner. Thanks More

by hansua111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Brickell Buick & GMC responded

We're glad to hear you found our staff so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 30, 2023

Dealership Rating
Employee Rating

Yesenia goes above and beyond to clearly explain all services and options I have and everyone is very friendly from when I arrive at the service center to when I retrieve my vehicle. Thank you all an More

by iamnavi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Lavastida

Oct 02, 2023

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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