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Yazen Saleh
Yazen Saleh at Russ Darrow Honda

Yazen Saleh

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
51 Reviews
4.4

51 Reviews

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51 Reviews of Yazen Saleh

September 24, 2025

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Employee Rating

I had dealer installed options installed on my new car and Yazen was so helpful. Even sent pictures! More

by LEWSELLERS
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Bobby Ljubich

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Sep 24, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

September 15, 2025

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This was a quick and easy repair that left us very satisfied. We are happy. Thank you! More

by crandall3
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Service Time
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Recommend Dealer
Yes
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Sep 15, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

August 31, 2025

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I was a little disappointed in the length of time it took. I was told it would be done at 12:00. I did not get in my car until 1:30. I ended up waiting 3 hours. More

by halsteades
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 04, 2025

Russ Darrow Honda responded

Hal, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very pleasant to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

August 29, 2025

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Samantha Trepczyk is an amazing service technician. Many people at dealerships are unable to drive my stick shift car, but Samantha is a pro. She always makes sure that I am satisfied with my service More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Samantha Trepczyk

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Aug 29, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

August 05, 2025

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It was a very easy and quick process! Joe was very kind and helpful with any questions I had! Definitely going here for any other questions that I may have! More

by OSORIOKENNETH256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger, Christopher Stoflet , Joe Winklepleck

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Aug 05, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

August 02, 2025

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The Dealer ship was nice and very clean, and the people were very nice. Over all I had a great experience. More

by Bassman21463
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Workmanship
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Recommend Dealer
Yes
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Aug 02, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 29, 2025

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Yazen was very professional and answered all of my questions. In addition, he went through the invoice line by line. Highly recommended! More

by Racerda31
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Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

July 21, 2025

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Employee Rating

Yazen was great! ! Appreciated his patience walking me through things, his clear explanations, and excellent customer service. Definitely enjoyed my experience. More

by CARRIE.BELSKY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

July 18, 2025

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Same day appointment. Fast, an hour less than originally told. Still struggle with credit card fee. More

by jasedlacek73
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 10, 2025

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Employee Rating

The person that I spoke to to make the initial appt didnt get 2 of the 3 things right when I arrived. I was handed off to Yazen which is fine but the hand odd wasn't good. Parts tried to charge me for warran More

by greg.errard
Recommend Dealer
No

Other Employees Tagged: Yazen Saleh

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Jul 14, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience, Greg, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

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