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Yaser (Jay) Fernandez
Yaser (Jay) Fernandez
Service Director
Brickell Chrysler Dodge Jeep Ram
701 SW 8th St
Miami, FL 33130
50 Reviews
Fueled by a lifelong passion for all things automotive, I have spent over 15 years navigating the fast-paced world of the automotive industry. My journey has been driven by a commitment to deliver unparalleled customer service, ensuring that every client feels heard, valued, and supported. Whether troubleshooting complex issues or discussing the latest innovations, I thrive on the challenge of turning concerns into solutions. As a self-proclaimed gearhead, I bring a wealth of hands-on experience and a genuine love for cars to the table, allowing me to forge strong connections with fellow enthusiasts and everyday drivers alike. My mission is to empower customers with knowledge and passion for their vehicles, ensuring every journey is an exciting adventure. Together, we can explore the possibilities that lie ahead!
Read moreIndustry Experience
15 yrs, 10 mos
Languages Spoken
English
Spanish
50 Reviews
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50 Reviews of Yaser (Jay) Fernandez
August 07, 2025
Everytime I have visited this location I have received nothing but excellent customer service, and great attention to my concerns. nothing but excellent customer service, and great attention to my concerns. More
by JMonty1980*
Verified CustomerOther Employees Tagged: Fernando Lobos , Luis Lara
August 01, 2025
I had a great experience working with Dane at Brickell Dodge. He was professional, knowledgeable, and went out of his way to make sure I was taken care of. From start to finish, the process was smooth and Dodge. He was professional, knowledgeable, and went out of his way to make sure I was taken care of. From start to finish, the process was smooth and stress-free. Dane kept me informed every step of the way and made sure my vehicle was repaired properly and on time. Highly recommend asking for Dane if you need anything done at Brickell Dodge! More
by jorgejimenez954
Other Employees Tagged: Dane Walker
July 16, 2025
Excellent experience service department very easy to deal with on time repair completed as promised. with on time repair completed as promised. More
by CGARCIA31
Other Employees Tagged: Daniel Roman
July 13, 2025
No playing around. Tried 3 different dealers, all tried to up sale me. Brickell CDJR kept it true. Giovanni was super easy to work with. Tried 3 different dealers, all tried to up sale me. Brickell CDJR kept it true. Giovanni was super easy to work with. More
by NEW05ERA
Other Employees Tagged: Fernando Lobos , Giovanni Borrome
July 10, 2025
Muchas gracias por su servicio y ayuda estoy súper agradecida siempre recomendaría a amigos y familia su servicio con calidad respeto y profesionalismo agradecida siempre recomendaría a amigos y familia su servicio con calidad respeto y profesionalismo More
by DIANELYS.GARCIA
Other Employees Tagged: Fernando Lobos , Nick Rivera
July 09, 2025
Purchaed a 2021 Jeep GC L Limited at an offsite sale in Port Charlotte. Had for a couple days when I realized the motor mounts were bad and needed to be replaced. After some missed communications, they Port Charlotte. Had for a couple days when I realized the motor mounts were bad and needed to be replaced. After some missed communications, they came through big time, picking up and dropping my car off from About 45 minutes away and Not only repaired the mounts but also an oil leak. Once I got to the right people, they were stellar. After this interaction, i definitely recommend them and will consider them for my next vehicle. Huge shoutout to Jay Fernandez for all his assistance!! More
by ZUNKERS
July 01, 2025
My car was serviced quickly and they explained exactly what was done. The waiting lounge was clean, with snacks and fast Wi-Fi. I’ll definitely return for all my future maintenance needs what was done. The waiting lounge was clean, with snacks and fast Wi-Fi. I’ll definitely return for all my future maintenance needs More
by vivianhot56
July 01, 2025
Clean facility, respectful staff, and prompt service. Even though I came in without an appointment, they accommodated me within an hour. A very customer-friendly operation. Even though I came in without an appointment, they accommodated me within an hour. A very customer-friendly operation. More
by didder56
July 01, 2025
The technician showed me the worn parts they replaced and explained everything in simple terms. That transparency builds trust. I’ll be returning for all future service needs. explained everything in simple terms. That transparency builds trust. I’ll be returning for all future service needs. More
by jen_grue55
Other Employees Tagged: Ozzie Nunez
July 01, 2025
Nice,good people nice place exelente work people very friendly good comunication, supervisors very nice and explain everything hapen with the vehicle friendly good comunication, supervisors very nice and explain everything hapen with the vehicle More
by JARA090959
Other Employees Tagged: Fernando Lobos
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