Yairon H Napoles

This is my second lease with Lexus of North Miami and they never disappoint. I always leave happy and the treatment is amazing. I had the pleasure of working with Yairon Napoles this time around and he w they never disappoint. I always leave happy and the treatment is amazing. I had the pleasure of working with Yairon Napoles this time around and he was great from beginning to end. I will be sending all my friends and family to him. More

by ONELOVE_1002 Verified Customer Verified Customer

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Well the service department was not too happy they never called me back. It was my first time there and was not happy and they gave me a loaner with bad brakes. Atleast one of the managers didn’t charge me called me back. It was my first time there and was not happy and they gave me a loaner with bad brakes. Atleast one of the managers didn’t charge me for the gas so I appreciated that but it’s ok More

by ccornide17 Verified Customer Verified Customer

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I contacted Lexus of North Miami through their website about a certain car. Within a short period of time Yairon Napoles reached out via text. We negotiated the entire deal using text and email. I drov about a certain car. Within a short period of time Yairon Napoles reached out via text. We negotiated the entire deal using text and email. I drove down to the dealership the following day and pick up the car. No surprises and no broken promises. I wish this dealership was closer to home because I would love to use them to service my new vehicle. More

by bfjdmb95 Verified Customer Verified Customer

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My deal was cash and the negotiations were done via telephone prior to my arrival. The delivery part with the sales associate went well. After waiting a long time to meet with finance, keep in mind i telephone prior to my arrival. The delivery part with the sales associate went well. After waiting a long time to meet with finance, keep in mind it was a cash deal. The person wasn't knowledgeable with my deal and every time I ask any questions about anything she either said that's how they do things here with no clarification or she blamed the sales person for not communicating correctly. She made my experience that should have been simple very stressful and for that reason I will not return. I am a Lexus loyalist and plan to buy a GX, but due to my experience I will not return to Lexus of North Miami for the purchase. More

by raymond.carrozza Verified Customer Verified Customer

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Lexus of North Miami set a standard no other dealer could reach which is why I came back after my wonderful first lease experience with Jhan. The team was so patient, authentic, hilarious and genuinely thoug reach which is why I came back after my wonderful first lease experience with Jhan. The team was so patient, authentic, hilarious and genuinely thoughtful with me during my lease that I turned around and sent my sister there just a few days later. Anthony was an integral part as he sealed the deal with a good laugh. Yairon was incredibly hard working and surprised me with a beautiful bow and photo session. Absolutely unforgettable.​​​​​​​​​​​​​​​​ More

by Stella M. Verified Customer Verified Customer

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I am a returning Lexus customer and recently leased a 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application t 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application to secure agreed lease terms while the vehicle was in transit. When I came in to finalize the deal in April, the terms were changed, resulting in a higher cost than originally discussed. Additionally, I was told my license plate was inactive and had to purchase a new one for $175. After visiting the DMV, I confirmed the plate was actually active and transferable at the time, meaning this charge was unnecessary. I have attempted to contact the dealership to resolve these issues but have not received a response. I am posting this in hopes that management reviews this situation and reaches out to resolve it properly. More

by Marcello Verified Customer Verified Customer

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Fui muy bien atendido por el vendedor y airón H Nápoles y por Amauri fue todo muy rápido estoy feliz por Amauri fue todo muy rápido estoy feliz More

by michael230876.mp Verified Customer Verified Customer

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Very nice dealership and the Staff is always welcoming. I have leased all 4 of my Lexus’s with Yairon which is the best salesman in the dealer. He always willing to give you a hand and work his magic! I have leased all 4 of my Lexus’s with Yairon which is the best salesman in the dealer. He always willing to give you a hand and work his magic! More

by kriciaax33 Verified Customer Verified Customer

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Yairon Napoles’ approach of no pressure and knowledge is what closes deals - for this reason I’ll always return what closes deals - for this reason I’ll always return More

by mackenzie-kendall Verified Customer Verified Customer

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I have leased several lexus cars through your dealership almond the last years following Angel Rodriguez after his tenure with Kendall Lexus. He has always assigned my transactions to very capable people t almond the last years following Angel Rodriguez after his tenure with Kendall Lexus. He has always assigned my transactions to very capable people that have professionally and courteously addressed my needs. More

by titofreyre70 Verified Customer Verified Customer

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