Check out William (Liam) Dooley's reviews on DealerRater

December 10, 2024

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Great dealership. Got the car in and out on time, provided timely updates and were courteous. Got the car in and out on time, provided timely updates and were courteous. More

by drews.d

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Dec 11, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 04, 2024

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Took almost 2 hours for a simple oil change with a scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather I have to go back in and pick it up. Who’s the customer here? Unacceptable. More

by dpowell012771

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Nathan Heimerl, William Harris

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Dec 11, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

December 01, 2024

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Employee Rating

Great dealer. Efficient, friendly (especially Ceasar) love they wash the vehicle every time they service it! Efficient, friendly (especially Ceasar) love they wash the vehicle every time they service it! More

by EMSGMYPOPO

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cesar Nunez

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Dec 02, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 17, 2024

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Employee Rating

The Heiser employees are all professionals that care and follow up till satisfaction is achieved. follow up till satisfaction is achieved. More

by shane.kollin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sherry Konek, Tim Robinson

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Nov 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2024

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Employee Rating

On this visit! It was a death battery in parking lot in Hartford.Excellent service! It was a death battery in parking lot in Hartford.Excellent service! More

by SJDANNSHIRLJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 10, 2024

Dealership Rating

Employee Rating

Always happy with my service. Would recommend. Never have any issues. Thank you for great service. Would recommend. Never have any issues. Thank you for great service. More

by animallover3058

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2024

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Employee Rating

From the time you bring your vehicle inGreat service, polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet More

by BASSMASTER777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 30, 2024

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Employee Rating

Your central scheduling told me I had an appointment today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jackin today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jacking me around. This is the second time this has happened to me in about a year. I’m not a happy person. I drive too far for this to keep happening! More

by JKLOS375

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Nathan Heimerl, William Harris

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Nov 01, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

October 19, 2024

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Employee Rating

The service was excellent. We took our car here for the first time for an oil change & inspection. I would highly recommend using this dealer & we will go here again when we ne We took our car here for the first time for an oil change & inspection. I would highly recommend using this dealer & we will go here again when we need service. More

by zmaninwb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Oct 21, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 18, 2024

Dealership Rating

Employee Rating

This dealership is awesome. Everyone is so friendly, and did our oil change in a timely manner. Everyone is so friendly, and did our oil change in a timely manner. More

by CONNIE.STOBB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Oct 21, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

William (Liam) Dooley | Page 5

Service Advisor

Heiser Chevrolet of West Bend

74 Reviews of William (Liam) Dooley

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